leading change Archives - Scrum Master Toolbox Podcast

Oguz Ozyurt: Helping Scrum Teams by Establishing Trust and Shared Understanding with Product Owners

In this segment, guest Oz emphasizes that we all work in a complex environment and are change agents. Oz shares a story about a team that faced problems with its product owner, who would add stories to the sprint backlog without refinement and interrupt the team even on the last day of the iteration. As a result, the team lost trust in the PO.

To address this challenge, Oz recommends making sure the team has an agreement on how to bring new stories into an ongoing sprint and discussing the team agreement with the PO. Oz also suggests bringing up the topic in the retrospective when the PO introduces a surprise story. Oz acknowledges that these conversations can be difficult, especially when the PO is a good friend of the team’s manager, but emphasizes the importance of building trust and ensuring shared understanding.

Featured Book of the Week: Leading Change by John Kotter

In this segment, Oz recommends “Leading Change” by John Kotter, which outlines eight steps for organizational transformation and is useful for anyone looking to apply these steps to a change process. Oz also suggests “Start with Why” by Simon Sinek for its insights on inspiring others and finding the purpose behind the work. Finally, Oz recommends “Team Topologies” which provides guidance on building and managing modern teams, a key responsibility for Scrum Masters. The authors of Team Topologies, Matthew Skelton and Manuel Pais, have been previous guests on the podcast.

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About Oguz Ozyurt

Oz came from a technical background, and has worked across multiple industries, applying agile practices toward the technical and non-technical areas. He is passionate about agile, he has leveraged his passion for delivery value and agile practices by coaching, teaching, mentoring many teams to transform from traditional software development life cycle to Agile principles and practices.

You can link with Oguz Ozyurt on LinkedIn.

BONUS: How to answer commonly asked Scrum Master interview questions, with Jeff Campbell and Vasco Duarte

Jeff is the author of Actionable Agile tools (available on Amazon, and direct from the author at bit.ly/aatbook).

In this episode, Vasco and Jeff share answers to common Scrum Master interview questions. They also discuss how to address stakeholder resistance to Agile practices.

When it comes to resistance, Jeff suggests focusing on early adopters and individuals who are already open to change. It is important to understand the needs and concerns of those who resist Agile practices, rather than simply dismissing them as being wrong.

Jeff emphasizes the importance of being patient and dancing with the system, as there is no straight line to success. He also recommends building relationships with stakeholders and gaining their trust by being curious and asking questions.

Jeff and Vasco also discuss active versus passive resistance and suggests putting things on the table to differentiate between the two. They also encourages using real stories to illustrate an understanding of stakeholder concerns and focusing on the problems that can be solved. Jeff offers tips for improving storytelling abilities and recommends working with early adopters who can help amplify the impact of Agile practices.

In this episode, they refer to NoEstimates and Mooseheads on the Table, the book by Karin Tenelius.

About Jeff Campbell and Vasco Duarte

Jeff is an Agile Coach who considers the discovery of Agile and Lean to be one of the most defining moments of his life, and considers helping others to improve their working life not to simply be a job, but a social responsibility. As an Agile Coach, he has worked with driving Agile transformations in organizations both small and large and has published a book on the subject: bit.ly/aatbook.

You can link with Jeff Campbell on LinkedIn.

Vasco is a leading voice in the agile community, known for his contributions to the development of agile methodologies and practices. He is the co-founder of Agile Finland and the host of Scrum Master Toolbox Podcast, the most popular Agile podcast in the world, which has more than 8 000 000 unique downloads. He is also the author of “NoEstimates: A novel look at how Agile can transform software development, making it both more sustainable, as well as incredibly profitable.” Vasco is a keynote speaker at many conferences and events, sharing his knowledge and experience with the agile community. With his passion and expertise in agile, Vasco has made a significant impact on the way software development is done today, helping organizations to become more efficient, flexible, and responsive to changing requirements.lYou You can link with Vasco Duarte on LinkedIn and connect with Vasco Duarte on Twitter.

Henri Karhatsu on Continuous Team Development

In teams, just like in all relationships, the routine kills the ability to innovate and evolve. Henri shares with us a story of such an anti-pattern in one of the teams he worked with. He shares one advice for all Scrum Masters: start with small changes, and one at a time. And don’t stop helping the team to change.

About Henri Karhatsu

Henri is a consultant at his own company Karhatsu IT Consulting in Helsinki, Finland.
He is a very experienced software developer that has worked for and with many clients over his career. He’s also been exploring how to improve our industry of software development and sharing his learnings in his blog.
You can connect with Henri Karhatsu on LinkedIn, and reach out to Henri Karhatsu on Twitter.
Henri Karhatsu’s blog.

Angel Diaz-Maroto shares his approach to start a change process

In this episode Angel shares many of the tools and techniques he uses to support the start of a change process in a system. There’s plenty of work to prepare the change before it can get started, and most of that work is about understanding the system we are about to be part of. We talk about many tools, like using Experiments, A3 problem solving and PDCA cycles for learning at the organisational level.

About Angel Diaz-Maroto

Angel is a seasoned and very energetic Agile coach and a frequent speaker at international conferences and Agile events in Europe and America. He is Certified Scrum Coach. Currently he is member of Agilar, one of the leading Agile coaching firms in Europe and Latin-America.
He is now at Agilar, but before he was the leader at one of the biggest Agile transformations in europe, including business and IT at the Spanish branch of a multinational bank (ING). He lead the transformation from the trenches and starting from scratch. He as more than 15 years of experience in many different roles and is a professor at ESNE (University School of design, innovation & technology).
You can link up with Angel Diaz-Maroto on LinkedIn and connect with Angel Diaz-Maroto on Twitter.

Angel Diaz-Maroto on why clear messages are critical for leading change

How to effectively help an organisation change? That’s the topic we cover on this episode, and Angel shares his approach from a project in a large organization that went through a massive change. He mentions some of the critical tools he used in his role as a change agent in that organization.