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Catrine Björkegren: the “my product is the most important” anti-pattern in the Product Owner role

In this episode, we introduce a new set of questions. Two questions that help us understand some of the most common anti-patterns in the Product Owner role as well what great Product Owners look like.

In this episode, we talk about a Product Owner anti-pattern related to the PO’s relationship with other PO’s in the organization. We discuss the “my Product is the most important” anti-pattern!

The Great Product Owner: When a Product Owner is able to bring in the business perspective and trust the team to find out what’s the best possible technical solution.

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.  

About Catrine Björkegren

Agile coach and scrum master, Catrine has worked with agile for a decade in various areas like education, nuclear waste, government agencies, pharmaceutical and at the Royal Swedish Opera.

She believes that co-location is the key to building teams and that leadership is the key to successful agile transformation.

You can link with Catrine Björkegren on LinkedIn and connect with Catrine Björkegren on Twitter.

Kristopher Stice-Hall: The Self-Absorbed Product Owner Anti-pattern

This week we start a new Friday question. We explore examples of Product Owner anti-patterns as well as great product owner practices and examples.

Kristopher shares a story of how a Product Owner’s personality can derail a team, and sometimes, even an organization.

We end the week by talking about examples of practices that a good Product Owner can have, and how to help the Product Owner take on those practices.

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Kristopher Stice-Hall

Is the co-owner of Digital Maelstrom, a consultancy specializing in custom software, DevOps, managed cloud services, and information security. He has been doing Scrum Master work for over 10 years. He has worked with fortune 500 companies to companies less than 15 people. He also has been doing software development for 17 years.

You can link with Kristopher Stice-Hall on LinkedIn and connect with Kristopher Stice-Hall on Twitter.

How focusing on a single metric improved team performance – Guest post by Marcus Hammarberg

This is a guest post by Marcus Hammarberg, author of Salvation: The Bungsu Story, How Lean and Kanban saved a small hospital in Indonesia. Twice. And can help you reshape work in your company. (available on Amazon)

This is the third post on a series by Marcus Hammarberg about how metrics can help engage, motivate and ultimately push a team towards success! (See other blog posts in this series here)

When we first started to work with the Bungsu hospital they were in a devasting situation.

Fast forward 1,5 years and you would see a hospital that was making money every day.

In the end, we turned the hospital from a situation where only the director and her closest staff cared, to a situation where 100 people in the hospital were actively engaged in everyday improvements.

How is this possible? What kind of magic was applied?

How focusing on a single metric improved team performance

Now that we had a metric that mattered to everyone and this truly was the “talk of the hospital”, we experienced a wave of change.

Not surprisingly the first groups to engage was the people in charge of bringing more people to the hospital; the marketing team.

It turned out that making the “number of patients served”-metric visible throughout the hospital, was what was needed to get them activated. But when we did, the lid of their passion and creativity jar was blown off! We started to see real ownership in their behavior. As if The Bungsu was their very own hospital.

Before I knew it, I found myself in a workshop where the two ladies of the marketing department blurted out 25 ideas on how to get more patients. And 3 or 4 of them were really low hanging fruit that we could do the very next day. For example:

  • Go to the nearby clinics and advertise our availability for surgery and treatments that the clinics could not handle
  • Offer free transport from the big hospitals to our hospital for treatments that the big hospitals had a waiting list for
  • Suggest that our freelancing doctors would do all their surgery in our hospital

These were very simple changes that had been dragging on in decision-making boards. Now the decisions were quick to make – because the need and impact were clear to see.

Just a few days after we started to track “number of patients served per day” these actions brought the metric up to a whopping 133 patients served per day! Twice the normal number of patients and a level that has not been seen in a long time.

This taught me, in a very impactful way, how a single metric can transform the performance of a team. In this case, the marketing team.

Do you need the one metric that matters to engage your team? This booklet is for you!

In the Bungsu’s Pirate Code for Visualization downloadable booklet I will go into details on how we made this “one metric that matters” engaging, kept it relevant and ultimately saved the hospital by keeping our focus there – using what we referred to as the Bungsu Pirate Code. Click here to download your guide to using the “one metric that matters” in your own team.

This is a very actionable tool that you can you use today in your organisation to make your visualizations matter to everyone all the time.

The Bungsu Story is a fascinating account of a real-life crisis, and how Agile, Lean and Kanban saved the Hospital from bankruptcy! Twice! Get ready for the journey, it’s going to be a bumpy ride!

About Marcus Hammarberg

Marcus is the author of Salvation: The Bungsu Story (available on Amazon), an inspiring and actionable story about how simple tools can help transform the productivity and impact of an organization. The real-life stories in The Bungsu can help you transform the productivity of your team. Marcus is also an renowned author and consultant in the Kanban community, he authored the book Kanban in Action with Joakim Sundén.
You can link with Marcus Hammarberg on LinkedIn, and connect with Marcus Hammarberg on twitter.

Varun Maheshwari: Fear as a cultural marker in Scrum organizations

Varun shares the contrasts between his home culture (India) and the country where he works now (Australia). We discuss some of the key differences, and how people moving between those 2 cultures can learn from each and help teams collaborate. As expectations are different, the collaboration between teams in those 2 cultures will not be easy.

In this episode, we talk about Brook’s law, and the book Death March, a book by Edward Yourdon about surviving “doomed” projects.

About Varun Maheshwari

Varun is a Scrum Master and agile practitioner in Australia. He believes in “being agile” rather than “doing agile”. For him, Agile frameworks are not the goal, but rather “Delighting customers, Zero Defects, Quick ROI, Better team work, Excellent Quality & Shortest ‘Time to Market’” are some of the possible goals.

You can link with Varun Maheshwari on LinkedIn.

How a single metric can help the team members engage and become a real team – Guest post by Marcus Hammarberg

This is a guest post by Marcus Hammarberg, author of Salvation: The Bungsu Story, How Lean and Kanban saved a small hospital in Indonesia. Twice. And can help you reshape work in your company. (available on Amazon)

This is the second post on a series by Marcus Hammarberg about how metrics can help engage, motivate and ultimately push a team towards success!

When we first started to work with the Bungsu hospital they were in a devasting situation.

Fast forward 1,5 years and you would see a hospital that was making money every day.

In the end, we turned the hospital from a situation where only the director and her closest staff cared, to a situation where 100 people in the hospital were actively engaged in everyday improvements.

How is this possible? What kind of magic was applied?

Click to learn more about how you can help your PO

Keeping engagement when the bad news hit – Becoming a team!

Continue reading How a single metric can help the team members engage and become a real team – Guest post by Marcus Hammarberg

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Down-to-earth, hard-earned Scrum Masters lessons and the Tips from the Trenches e-book table of contents, delivered by email
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Internal Conference
Checklist
Internal Conference
Checklist
Download a detailed How-To to help measure success for your team
Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and TRANSFORM The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and TRANSFORM The way your team works
A Quick & Practical Guide to Agile Projects for BI
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