Sami Prentice: How to help Product Owners that don’t want help

From the PO who is too busy to ask for help, to the PO that works hard to get the team and the stakeholders to interact. We explore two contrasting patterns of the PO role and discuss how Scrum Masters can help the PO’s succeed, and accept help from others.

The Great Product Owner: Involving stakeholders that can help the team

Great Product Owners often focus on helping the team benefit from the knowledge and experience that stakeholders can bring to the team. In this episode, we learn about a PO that was focused on creating collaboration between team and stakeholders, as well taking the time to work together with the team to create a shared understanding of the product and the Vision for the team. 

In this segment, we refer to the User Story Mapping technique popularized by Jeff Patton. Here is the User Story Mapping hands-on facilitator guide if you want to start using that technique at work. 

The Bad Product Owner: The PO who didn’t want any help

Sometimes we work with Product Owners that don’t want any help but are too busy to fully fulfill the requirements of the role. That’s never an easy situation for the team or the Scrum Master. Sami reminds us that we can take advantage of the PO being busy, and start offering help in certain tasks. Building trust with the PO is then a critical focus for Scrum Masters, and Sami shares her tips on how to build that relationship.

In this segment, we refer to Module 02 (How Scrum Masters can onboard a new or beginner Product Owner) of the Coach Your Product Owner course, and how that can help you start a positive collaboration with your Product Owner. The course is available here: bit.ly/coachyourpo.

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

 

About Sami Prentice

Sami is a Scrum Master in Denver, Colorado. She used to work in the beer industry before making the switch to Scrum Master and she is passionate about facilitating awesome meetings that don’t suck. 

You can link with Sami Prentice on LinkedIn.

Sami Prentice: Self-organization and collective ownership in Scrum teams

Looking into how teams organize themselves is often a good indicator that our work is having an impact. In this episode, we talk about the need to help teams self-organize, and find ways to sustain their own progress and improvement. Finally, we discuss the key ingredient for success in Scrum teams: having collective ownership for the work they need to.

Featured Retrospective Format for the Week: Liberating Structures, TRIZ

Sometimes the best way to help teams focus on what they can improve is to talk about what is the worst that could possibly happen. In this Liberating Structure called TRIZ, the goal is to reflect on what can go wrong, so that the team is then ready to focus on how to avoid that negative outcome.

About Sami Prentice

Sami is a Scrum Master in Denver, Colorado. She used to work in the beer industry before making the switch to Scrum Master and she is passionate about facilitating awesome meetings that don’t suck. 

You can link with Sami Prentice on LinkedIn.

Tom Suter: The Caretaker Product Owner

From saying “no”, to not saying “no”. Two contrasting patterns by Product Owners and their impact on the team’s and product’s success.

In this episode, we talk about People OS, a product that Tom is involved in

The Great Product Owner: Saying “no” with a smile

One of the most impactful activities a Product Owner can perform is to decide what NOT to develop. In this segment, we talk about a PO pattern that helps them, and their team succeed: knowing how to say “no”, and still keep the support from stakeholders!

The Bad Product Owner: The Caretaker Product Owner

When Product Owners don’t have a clear goal for their products, they run the risk of becoming simply “caretakers” for their product. In this segment, we explore the “caretaker” PO anti-pattern and what that means for their teams and products.

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Tom Suter

As our workforce changes rapidly, Tom suggests it is going to be more and more challenging to attract and keep talent and knowledge, and that’s why we need a healthy and sustainable working environment. Tom is passionate about improving the industry for his children and their generations. 

You can link with Tom Suter on LinkedIn and connect with Tom Suter on Twitter.

Help Tom understand how you interact with your colleagues by filling in this survey.

Tom Suter: 5 Requirements for great Agile Retrospectives

When it comes to having a positive impact on the teams, and companies we work with, the way we help teams focus on value delivery is critical. 

In this episode, we talk about how Scrum Masters can enable teams to focus on business value creation with different techniques.

Featured Retrospective Format for the Week: 5 Requirements for great Agile Retrospectives

Tom’s approach to the Retrospectives is informed by 5 requirements he tries to fulfill for every retrospective. In this episode, we explore what those are, and how to prepare and host impactful retrospectives.

In this segment, we refer to Retromat, and Fun Retrospectives, two websites that help you get more exercises for your retrospectives.

About Tom Suter

As our workforce changes rapidly, Tom suggests it is going to be more and more challenging to attract and keep talent and knowledge, and that’s why we need a healthy and sustainable working environment. Tom is passionate about improving the industry for his children and their generations. 

You can link with Tom Suter on LinkedIn and connect with Tom Suter on Twitter.

Thomas von Busse: Bridging communication gaps between Scrum teams and stakeholders

Communication to remove misunderstandings is perhaps one of the most important roles of a Product Owner. In this episode, we talk about enabling communication between the team and stakeholders. We also explore what happens when PO’s try to manipulate teams through estimation discussions.

In this episode, we refer to Thomas’ article on retrospectives based on the Slow Thinking Manifest.

The Great Product Owner: Bridging the communication gap

Great Product Owners worry about helping the team to understand what the goals are, and how the business can benefit from the work being discussed. In this segment, we talk about the Product Owner that enabled communication between the team and stakeholders directly. Avoiding miscommunication may be one of the major concerns for the Product Owner role, and the pattern we discuss in this segment may be the right answer for you.

The Bad Product Owner: The estimation manipulator

Product Owners that have a background in software development may have the temptation to second-guess the teams they work with. However, the situation gets even worse when they try to second-guess their estimates. There are many reasons why this anti-pattern has a negative impact on the team, and that’s why we need to be ready to tackle it as Scrum Masters. 

 

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Thomas von Busse

Thomas is a Scrum Master since 2013. After his Bachelors’s Degree in Software Engineering, he gained experience as a Programmer and uses this deep understanding of how to build software systems to help his Teams get better with each iteration. 

You can link with Thomas von Busse on LinkedIn and connect with Thomas von Busse on Twitter

Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Internal Conference
Checklist
Internal Conference
Checklist
Download a detailed How-To to help measure success for your team
Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and TRANSFORM The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and TRANSFORM The way your team works
Overcome Team Resistance and Gain Leadership Buy-In
Discover practical, real-world solutions from leading Agile practitioners. Download three free chapters from 'Tips from the Trenches Scrum Master Edition' and start transforming your Agile practices today!
Overcome Team Resistance and Gain Leadership Buy-In
Discover practical, real-world solutions from leading Agile practitioners. Access three free chapters from 'Tips from the Trenches Scrum Master Edition' and start transforming your Agile practices today!
Overcome Team Resistance and Gain Leadership Buy-In
Discover practical, real-world solutions from leading Agile practitioners. Download three free chapters from 'Tips from the Trenches Scrum Master Edition' and start transforming your Agile practices today!
FREE! Audiobook Chapters: Overcome Team Resistance and Gain Leadership Buy-In
Download three free chapters from 'Tips from the Trenches Scrum Master Edition' and start transforming your Agile practices today!
Your FREE ticket is on the way!
Check your inbox for details. Email us at ProductOwnerSummit.org if you have questions
Check Your Inbox For Details Email us if you have questions: ProductOwnerSummit@oikosofy.com
Your Ticket Is On The Way!