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Kulsoom Pervez: From Interference to Empowerment, Overcoming Micromanagement Tendencies in a Scrum Product Owner

The Great Product Owner: Customer-Centric Product Owner, Focused On Clear Prioritization And Collaboration With The Scrum Team

Kulsoom shares insights on the traits of a great Product Owner (PO), that excelled by staying close to the customer, understanding market needs, and bringing valuable insights to the team. This PO consistently communicated the vision and roadmap, while also being receptive to suggestions from the team. Notably, the PO’s ability to prioritize work effectively involved mastering the art of saying “no.” This PO’s strengths included building strong relationships with the team and maintaining an open-minded approach, which facilitated a smooth and productive partnership, making the Scrum Master’s role more effective and the overall team dynamic more cohesive and successful.

The Bad Product Owner: From Interference to Empowerment, Overcoming Micromanagement Tendencies in PO’s

Kulsoom discusses a Product Owner (PO) that tended to micromanage the team and focused excessively on details, neglecting the broader vision and roadmap. This over-involvement extended to interfering with estimations and pushing work onto the team rather than allowing them to pull it, often losing sight of priorities. Kulsoom advises a non-judgmental approach to understand the root causes of this behavior, such as the PO’s work environment, their trust in the team, or underlying challenges they face. She emphasizes the importance of including the PO in retrospectives to build trust and address these challenges effectively.

The Ultimate Guide to Supporting Product Owners as a Scrum Master

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Kulsoom Pervez

Kulsoom is passionate about constructing sustainable, resilient, and high-performing teams, consistently delivering value to customers through the transformative power of Agility. She embodies a leadership style that inspires, empowers, and fosters the growth of her colleagues. Kulsoom enjoys reading and has also dabbled in blogging.

You can link with Kulsoom Pervez on LinkedIn.

Kulsoom Pervez: Fostering Team Collaboration in Scrum, The Essence of Agile Leadership For Scrum Masters

When it comes to success for Scrum Masters, Kulsoom focuses on team empowerment and collective success. She questions whether team members are happy and engaged in their work. Kulsoom emphasizes the importance of reminding teams to distinguish between what they can and cannot influence, especially when venting frustrations. She also touches upon the significance of team members owning their responsibilities instead of blaming others. The episode delves into whether team members assist each other collaboratively or try to individually stand out as heroes, underscoring the essence of teamwork in the realm of Scrum Mastery.

Featured Retrospective Format For The Week: The Values Retrospectives, Helping Teams Find Purpose And Alignment

In this segment, Kulsoom discusses her favorite agile retrospective format, emphasizing the importance of variety to prevent team boredom. The focus is on ‘The Values Retrospectives,’ where team members discuss and agree on values that are important to them. This format is instrumental in aligning team actions with their defined values. Kulsoom highlights the critical nature of helping team members understand and embody these values in their work. Additionally, she provides insight into the significance of explaining the concept of values, ensuring every team member has a clear and shared understanding of what they represent.

How can I, as a Scrum Master, supercharge my facilitation?

Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!

About Kulsoom Pervez

Kulsoom is passionate about constructing sustainable, resilient, and high-performing teams, consistently delivering value to customers through the transformative power of Agility. She embodies a leadership style that inspires, empowers, and fosters the growth of her colleagues. Kulsoom enjoys reading and has also dabbled in blogging.

You can link with Kulsoom Pervez on LinkedIn.

Kulsoom Pervez: Creating Confident Teams, A Change Process To Tackle Agile Team Performance And Removing Impediments Continuously

Kulsoom shares her experience as a Scrum Master tasked with improving a team. She identified key issues like the team’s size and unaddressed impediments to delivering stories. Her approach involved building relationships with the team, innovating retrospective methods for a safe space, and partnering with middle management. Key lessons included running impediment surveys to highlight issues to leadership, prioritizing impediments with management, and preparing data for leadership conversations. These strategies led to a more confident team, unafraid to raise impediments, teaching her the importance of assuming positive intent, understanding leadership goals, and making leadership her allies.

Want to Improve Your Change Management Results? Discover the Lean Change Management Approach Today!

As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.

About Kulsoom Pervez

Kulsoom is passionate about constructing sustainable, resilient, and high-performing teams, consistently delivering value to customers through the transformative power of Agility. She embodies a leadership style that inspires, empowers, and fosters the growth of her colleagues. Kulsoom enjoys reading and has also dabbled in blogging.

You can link with Kulsoom Pervez on LinkedIn.

Kulsoom Pervez: The Struggle for Team Unity, And How To Recognize Our Limits As Scrum Masters

In this episode, Kulsoom shares her experience with a group of skilled individuals who struggled to function as a team. As their Scrum Master, she noticed a lack of accountability and ownership, issues with completing sprint stories, and a blame culture during retrospectives. The team, marred by tension between developers and QA, created an unhealthy environment. Despite her efforts to revitalize retrospectives and foster change, progress was slow and draining. Eventually, Kulsoom and several team members left the company, leading her to understand the limits of her influence and the importance of self-care and mental health for Scrum Masters and Agile Coaches.

Featured Book Of The Week: Crucial Conversations: Tools for Talking When Stakes are High by Grenny et al.

Kulsoom delves into how the book “Crucial Conversations” profoundly influenced her role as a Scrum Master. She emphasizes the book’s impact in shaping her approach to crucial conversations, vital for anyone in a change agent role like hers. Highlighting the importance of courage and skill, Kulsoom discusses the book’s framework for managing critical discussions effectively. She underscores how having a structured approach to conversations is essential for effective communication and problem-solving in agile environments.

Transform Your Agile Teams with Hard-Earned Lessons from Super-Experienced Scrum Masters

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!

About Kulsoom Pervez

Kulsoom is passionate about constructing sustainable, resilient, and high-performing teams, consistently delivering value to customers through the transformative power of Agility. She embodies a leadership style that inspires, empowers, and fosters the growth of her colleagues. Kulsoom enjoys reading and has also dabbled in blogging.

You can link with Kulsoom Pervez on LinkedIn.

Kulsoom Pervez: Building Trust, Not Agendas, And Learning To Be A Better Scrum Master

In this episode, Kulsoom discusses her challenging experience as a Scrum Master with a team new to agile in a scaled agile environment. Facing the departure of the previous Scrum Master, she steps in with determination but quickly adopts an overly directive approach. This causes change fatigue among team members, who were already struggling with a steep learning curve and significant changes in their work methods. Reflecting on this, Kulsoom advises new Scrum Masters to observe and understand a team’s dynamics without a pre-set agenda, emphasizing the importance of building comfort and trust, and embracing curiosity over the need to “fix” the team.

The inspiring story of how a failing hospital turned things around with Agile and Lean

Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story – How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.

About Kulsoom Pervez

Kulsoom is passionate about constructing sustainable, resilient, and high-performing teams, consistently delivering value to customers through the transformative power of Agility. She embodies a leadership style that inspires, empowers, and fosters the growth of her colleagues. Kulsoom enjoys reading and has also dabbled in blogging.

You can link with Kulsoom Pervez on LinkedIn.

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Down-to-earth, hard-earned Scrum Masters lessons and the Tips from the Trenches e-book table of contents, delivered by email
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Internal Conference
Checklist
Internal Conference
Checklist
Download a detailed How-To to help measure success for your team
Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and TRANSFORM The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and TRANSFORM The way your team works
A Quick & Practical Guide to Agile Projects for BI
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