BONUS: Social Complexity and the work of the Scrum Master with Jurgen Appelo and Ari-Pekka skarp

Social Complexity is a topic that does not get enough attention in the Agile community. Even if Social Complexity has been studied for a long time and has a significant influence on the study of groups, and society at large, we seem to have dropped it, or even missed it’s importance in the world of Agile.

Agile organizations, and agile teams are a prime subject for the use of tools and methods from Social Complexity research. So what do we need to learn from that field in our roles as Scrum Masters and Agile Coaches

What is Social Complexity? A primer for Scrum Masters and Agile Coaches

Continue reading BONUS: Social Complexity and the work of the Scrum Master with Jurgen Appelo and Ari-Pekka skarp

Jurgen Appelo: Being a Product Owner for your own business, the challenges

This week Jurgen is with us to talk about his latest project: unFIX.work.

Jurgen shares his own experience as a product developer (Mindsettlers), and the critical lessons he’s learned as a Product Owner for his own business.
We discuss how hard it is to define the real problem, as seen by our customers, and the market at large. 

In this episode, we refer to Kathy Sierra and her idea of “make your users awesome”, we refer to the Jobs To Be Done Framework, and the work by Clayton Christensen, and discuss the ideas in the book Team Topologies which has been featured here on the podcast

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Jurgen Appelo

Jurgen Appelo is an entrepreneur, an author, and keynote speaker who applies Agile to his life and his businesses. He’s also prolific writer on all topics business and agile. He wrote Management 3.0, How to Change the World, Managing for Happiness and his latest book about entrepreneurship and product development: Startup, Scale up, Screw up.

You can link with Jurgen Appelo on LinkedIn and connect with Jurgen Appelo on Twitter.

Jurgen Appelo: The front-to-back model and other novel organization models for Agile in the real world

This week Jurgen is with us to talk about his latest project: unFIX.work. In this episode, we discuss organization design, an aspect that scaling frameworks enforce without explaining or preparing the organizations that adopt them for what that means. Jurgen shares the end-to-end model of organization design, and what he thinks will be the winning model of organizational design in the future. 

In this episode, we refer to Anton Zotin’s episodes a guest that talks about how teams are formed based on company goals, the book Organization Design: Simplifying complex systems by Nicolay Worren, the book Networked, Scaled, and Agile: A Design Strategy for Complex Organizations by Amy Kates et al., the front-to-back model, and the concept of dual operating system

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About Jurgen Appelo

Jurgen Appelo is an entrepreneur, an author, and keynote speaker who applies Agile to his life and his businesses. He’s also prolific writer on all topics business and agile. He wrote Management 3.0, How to Change the World, Managing for Happiness and his latest book about entrepreneurship and product development: Startup, Scale up, Screw up.

You can link with Jurgen Appelo on LinkedIn and connect with Jurgen Appelo on Twitter.

Jurgen Appelo: Disruptive change, gradual change, and what scaling frameworks are missing

This week Jurgen is with us to talk about his latest project: unFIX.work. Jurgen starts this episode by sharing a little known fact about his name, and his personality. We then discuss the role of “change” in Agile adoption. We discuss different types of change (Kaizen, Kaikaku) and why scaling frameworks should take into account both types. 

In this episode, we talk about Fitness Landscape, Holacracy, Systems Thinking and refer to the book The Systems Bible: The Beginner’s Guide to Systems Large and Small by John Gall.

About Jurgen Appelo

Jurgen Appelo is an entrepreneur, an author, and keynote speaker who applies Agile to his life and his businesses. He’s also prolific writer on all topics business and agile. He wrote Management 3.0, How to Change the World, Managing for Happiness and his latest book about entrepreneurship and product development: Startup, Scale up, Screw up.

You can link with Jurgen Appelo on LinkedIn and connect with Jurgen Appelo on Twitter.

Jurgen Appelo: Productivity should not be the only focus of Scaling frameworks, the missing ingredient

This week Jurgen is with us to talk about his latest project: unFIX.work.In this episode we talk about productivity in teams and organizations. Jurgen shares with us how he sees the current productivity paradigm, and what the productivity paradigms are missing: community. We explore why community, not only productivity, should be the focus of Agile and the frameworks around Agile adoption. 

In this episode we refer to The Toyota Way by Jeffrey Liker, Chris Smith from Redgate Software, the book Shift from Product to People by Pete Oliver-Krueger, and Michael Dougherty, LeSS and SAFe, which have both been covered here on the podcast with their respective creators: Bas Vodde and Dean Leffingwell

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Jurgen Appelo

Jurgen Appelo is an entrepreneur, an author, and keynote speaker who applies Agile to his life and his businesses. He’s also prolific writer on all topics business and agile. He wrote Management 3.0, How to Change the World, Managing for Happiness and his latest book about entrepreneurship and product development: Startup, Scale up, Screw up.

You can link with Jurgen Appelo on LinkedIn and connect with Jurgen Appelo on Twitter.

Jurgen Appelo: The unFIX model, a way to improve organizations, and employee experience at the same time

This week Jurgen is with us to talk about his latest project: unFIX.work. Organization design for continuous innovation and better human experience

Jurgen calls the unFIX model “lego for organization design”, and refers to it as an evolution over the several scaling frameworks that have been popularized in the Agile community. 

In this episode, we refer to Dynamic Re-teaming by Heidi Helfand.

The unFix model does not focus only on organization though, and we discuss the aspects of employee experience that drove Jurget to work on, and define the unFIX model. 

In this episode, we also refer to “Slow Motion Multitasking”, a concept popularized by Tim Hardford in this talk.

About Jurgen Appelo

Jurgen Appelo is an entrepreneur, an author, and keynote speaker who applies Agile to his life and his businesses. He’s also prolific writer on all topics business and agile. He wrote Management 3.0, How to Change the World, Managing for Happiness and his latest book about entrepreneurship and product development: Startup, Scale up, Screw up.

You can link with Jurgen Appelo on LinkedIn and connect with Jurgen Appelo on Twitter. 

BONUS: Why Experience is the Agile 3.0 with Jurgen Appelo

To start us off, Jurgen shares a personal secret that he had not shared before. And that secret explains why discuss some of the topics we do in this episode. 

Jurgen has applied a fair amount of the insights he’s collected over the years during 2020 when his own business got severely affected by the COVID19 crisis. Some of the projects he took on are on his blog –  like this Painting 3.0 post –  but there’s a lot more he shares in this segment. He hear about how Jurgen experimented with his own business during the pandemic. One piece of advice he shared, was to go to extremes with the experiments, trying something completely different from your regular approach or product. 

Introducing the idea of an Agile 3.0

We reflect on the 20 years of the Agile Manifesto (published in 2001), and what that means for product and software development. Jurgen shares a personal story to illustrate how a different approach to customers (“the experience approach”) can significantly change the perspective that people have on the services and products they use. 

This focus on experience may become what Agile 3.0 is all about. Including the role of games, and game mechanics in the design of products and services. But Jurgen takes it further and talks about experiences at all levels, not just the customer. We talk about the experience we have as employees working for an organization, and the need to start talking about “experience owners”, not “product owners”. 

Gamifying learning, to create a rewarding learning journey

We know that continuous learning is an aspect of modern work, knowledge work. However, how do we create that need, and design to continuously learn? Jurgen shares his latest project shiftup.work, a site where people can learn at their own pace, and get credits for learning. He uses gamification mechanics to create a rewarding learning journey through a community site. To learn more about shiftup.work, check out the learning site

About Jurgen Appelo

Jurgen describes himself as “the creative networker”. But sometimes he’s a writer, speaker, trainer, entrepreneur, illustrator, manager, blogger, reader, dreamer, leader, freethinker, or… Dutch guy. Inc.com has called him a Top 50 Leadership Expert and a Top 100 Leadership Speaker. He’s also one of the most influential Agilists, thanks to his work on Agile Management with his book Management 3.0

You can link with Jurgen Appelo on LinkedIn and connect with Jurgen Appelo on Twitter.