Ben Maynard: The relationships of a Scrum Product Owner

Being a PO is not only about the backlog items, it is mostly about collecting feedback and involving the right people in the product development. We talk about the 5 relationships of a Product Owner

The Great Product Owner: The 5 relationships of a Product Owner

Ben starts by sharing “the 5 relationships of a Product Owner”, and how great PO’s focus on building those relationships, not only on the backlog items they need to create. In this segment, we talk about a PO that spent their time learning the practices that were required to be able to work with those “5 relationships”, and help the team develop a simple initial impact map that would help them throughout the project.

In this segment, we refer to the LeSS framework for scaling Agile and Scrum.

The Bad Product Owner: 4 critical PO anti-patterns

Ben discusses a particular anti-pattern for the Product Owner: the PO that created the backlog alone in their room, without talking to the team. We discuss how this anti-pattern leads to the team feeling they are “out of the loop”, and be disconnected from the real customer needs. In this episode, we also refer to the following anti-patterns:

  • The PO as a requirements manager; 
  • The PO going in between teams, not allowing them to talk to each other;
  • The PO as the Analyst, instead of Product Owner.

 

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Ben Maynard

Ben is an experienced coach, trainer, and mentor assisting senior leaders in medium to large organizations with organizational design and the cultural repercussions. 

You can link with Ben Maynard on LinkedIn and connect with Ben Maynard on Twitter.

Jacy Ong: Challenge the team, and accept the team’s challenges to be a better Scrum Product Owner

How the team acts when the PO is present is a great hint about the PO’s ability to work in Scrum. We talk about two different stances, one that makes the team feel safe, and the other that uses fear instead.

The Great Product Owner: Challenge the team, and accept the team’s challenges to be a better PO

This Product Owner was the classic persona of a great PO, they understood the product, why it existed, and what value it brought to the customers. Furthermore, this PO was available to the team, and responsive to their needs and requests. Perhaps even more important, this PO knew how to give feedback, but help the team feel safe in those moments. In the end the dynamic created between team and PO, helped both challenge each other to be even better. 

The Bad Product Owner: The absent and fearful PO

When the PO is absent, things are never easy. When, on top of that, the PO scares the team into submission, the conditions are set for a disaster. In this segment, we talk about how to work with PO’s so that they understand their contribution to the team, and help the teams engage productively with the PO. 

In this segment, we refer to a tool that helps Scrum Masters and PO’s talk about being available and cooperating within the schedule restrictions that invariably hit PO’s: The Prodcut Owner Sprint Checklist.

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Jacy Ong

Jacy is a big anime fan! And she has found a strong connection between sports anime and her work as a scrum master. As she puts it: “nothing feels more rewarding than to watch your teams grow and achieve goals they never thought they could possibly achieve. :)”

You can link with Jacy Ong on LinkedIn

Chris Stone: Helping Scrum Product Owners even when the context is difficult

The personality traits that help PO’s succeed and the need for context in the PO role are the topics of this episode.

The Great Product Owner: Humor and Vision drive motivation in the Scrum team

Chris shares the story of a Product Owner that was a native storyteller. He contrasts that with the anti-pattern he calls “JIRA ticket machine”. This Product Owner was able to bring Vision and humor to the interactions with the team. But most importantly was able to easily and clearly convey the “why” for the work the team was doing.

The Bad Product Owner: Helping PO’s even when the context is difficult

When the Product Owner is absent, we face many problems as a Scrum team. Questions that aren’t answered, details that are missed, but most importantly, we lose the quick feedback cycle that the Product Owner role is supposed to provide. In this segment, we talk about the reasons why some PO’s are absent, and how we – as Scrum Masters – can help the PO’s by understanding their context, and their needs.

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Chris Stone

Chris is The Virtual Agile coach, a #PeopleFirst champion, and an Agile Evangelist / Agile Transformation Lead / Scrum Master possessing over 8 years of experience within the IT industry.

You can link with Chris Stone on LinkedIn.

Adrienne Rinaldi: From Scrum Team Member to Product Owner, a difficult transition

Learning to be a Product Owner is not easy. In this episode, we talk about two types of learning stances by newly minted Product Owners.

The Great Product Owner: The Learning Product Owner can be a huge boost to your team!

When Product Owners take on the role, they probably have a very steep learning curve to climb. It’s not only the product they must immerse themselves in, they must also learn to work with a new team, a new set of stakeholders, and the hard job of being a Product Owner itself. In this segment, we talk labout a PO that was ready for that challenge and focused on learning while taking on the role. The Learning Product Owner can be a huge boost to your team!

The Bad Product Owner: From Scrum Team Member to Product Owner, a difficult transition

When a team member takes on the PO role, they might think they know the product well enough (and they probably do), but knowing the product is only one aspect of the Product Owner role. The big challenge is that the person taking on the role is now in a different position, and what worked before while being a team member, may no longer work! In this segment, we talk about the challenges of being a PO after being a team member. 

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Adrienne Rinaldi

Adrienne Rinaldi is an Agile Transformation Coach and co-founder with PinnacleTek Consulting. She has a passion for topics such as emotional intelligence in agile leadership, cultural transformations and breaking the norms in hierarchical organizations. She has enabled value-based strategy and business agility at many levels of client organizations: teams, programs and portfolios. When not being an agilist, Adrienne’s activities a published book (about beer and yoga!), mountaineering, hiking (Colorado 14er finisher), kayaking and spending time with friends/family.

You can link with Adrienne Rinaldi on LinkedIn

Arjay Hinek: The 4 Product Owners of the Apocalypse

The balance between Vision and detailed guidance can make or break a PO. We also discuss the 4 PO’s of the Apocalypse. A tale about some of the worst PO anti-patterns.

The Great Product Owner: Balancing Vision and detailed guidance.

We talk about the careful balance between Vision and details that describes a great Product Owner’s ability to keep the team focused on the Vision while helping define the necessary details that teams need guidance on. A great PO is also able to communicate the Vision in the form of a definition of success through storytelling and the use of metaphors.

In this segment, we also refer to The Leader’s Guide to Radical Management by Stephen Denning.

The Bad Product Owner: The 4 Product Owners of the Apocalypse

In this episode, Arjay walks us through what he describes as the 4 Product Owners you meet in hell. He then explains how those patterns happen in reality with the help of a real-life story of a PO he worked with. From this conversation, it becomes clear how critical it is to help Product Owners through our work as Scrum Masters.

 

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Arjay Hinek

Arjay has been an Agilist for over a decade. In the last few years he’s focused on Agile and “product development” for non-software applications. A considers himself a teacher at heart, he uses metaphors and story-telling to help others see their challenges from a different perspective and overcome them. 

You can link with Arjay Hinek on LinkedIn and connect with Arjay Hinek on Twitter

You can follow Arjay’s blog at http://goscrumgo.com/

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This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
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This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
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This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
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Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
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Read about Visualization and TRANSFORM The way your team works
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Read about Visualization and TRANSFORM The way your team works