When working with teams from different cultures, one of the characteristics that Scrum Masters will notice is the introvert/extrovert culture split. Some teams will naturally be more extrovert, while other teams will naturally be more introvert. Scrum Masters must be aware of the dominant temperament for their teams and use that to help teams collaborate, especially when there are contrasting cultures in one team.
About Henrique Centieiro
Henrique is a Blockchain Product Manager (i.e. dealing with the blockchain related features/user stories of the product). He is passionate about teams and agile, using scrum to manage even his personal tasks.
In today’s software development world, having multiple cultures in one team is quite common. That presents specific challenges for Scrum Masters, who must be able to help teams where contrasting cultures must co-exist.
In this episode, we talk about the possible challenges Scrum Masters may face when working with multi-cultural teams and also how they can help those teams jell and collaborate productively.
About Ajeet Singh
Ajeet is an IT professional with 17 years of delivery experience in application development, system integration and software testing. He’s served as a ScrumMaster for over 3.5 years for the clients of USA, UK and Australian geographies.
In multinational companies, the usual communication language (English, in many) is not the native language for many of the team members and even stakeholders. As Scrum Masters we must be aware of this and prepare to avoid the expected misunderstandings and possible conflicts. Tilman shares his tips on what Scrum Masters can to to handle multinational teams that don’t share a common native language.
About Tilman Rumland
Tilman Rumland is an agile coach, expert speaker, and productivity enthusiast. He just released his new workshop series: “getting shit done that really matters to you”. As a scrum master, he implemented agile structures to agrilution, a small scale vertical farming startup, ranked on the Forbes TOP 100 innovative German Startups. (www.agrilution.com)
When we work in international teams, the cultures team members bring with them become a critical factor in the work of Scrum Masters. How can we help team members with completely different expectations to work together? In this episode, we discuss the contrast between open and closed cultures, and what Scrum Masters need to do to help those different cultures work well together.
About Raluca Mitan
Raluca calls herself a recovering Project Manager that discovered Agile and somehow the “good, the bad and the ugly” received distinctive names.
She loves her job and practices Accelerated Learning to achieve her Goals (to become a Scrum Master Trainer for Scrum Alliance, to write a book, acknowledged as an Inventor, share her ideas to the world and with her daughters).
And maybe someday to be a Bonus Podcast guest on the Scrum Master Toolbox Podcast :).
What can we learn from individualist cultures, and how they affect Scrum and Agile adoption?
We discuss how the Wisconsin natives look at the Scrum values and what might be some of the challenges they face when trying to put those in practice.
About Doug Knesek
Doug has been an agilist since before it was cool, as his first agility client can attest. He is currently the Director of Agile Development & Coaching at Wisconsin-based Flexion inc., leading agile teams that serve both private and public sector clients. His current hobby is thinking beyond agility, to antifragility.
Anja shares her experience in Germany. We discuss how people express their ideas in that culture, and how direct they can be. We also discuss why that’s important in Scrum, especially in Retrospectives, when we must address topics quickly and find solutions or changes to help the team progress.
About Anja Bonatto-Minella
Working with agile and scrum only since for a year Anja still considers herself a scrum-beginner. Before starting at her currrent job which brought her into the world of agile, she studied physics and then worked in research for several years.
With Jen and Jamie, we talk about the fit between the North American culture and Scrum. We dive deeper into some local patterns like the “Minnesota nice”, and discuss some serious anti-patterns like False Harmony, and the avoidance of conflict.
During the conversation, we talk about different perspectives and actions Scrum Masters can take to overcome those anti-patterns.
About Jennifer Emery and Jamie Cole
Jen and Jamie (sweet and salty as they call themselves) are passionate about people, relationships, leadership, accountability, common sense, and getting sh*t done! Ultimate dream job would be to coach individuals, teams, and organizations in discovering and cultivating potential and doing things better by identifying people’s strengths, passions, and skill sets, along with effective processes and strategy to build a strong, healthy culture.
Having worked in multiple countries, and with multiple teams, Nisha has learned that we must consider the Scrum team’s culture as well as the national culture. She invites us to consider how team and national culture play together and embrace the culture instead of fighting it.
In this episode, we refer to the UK culture.
About Nisha Balwatkar
Nisha started her career as a programmer for the love of logical reasoning and technology and soon found herself trapped in the mismanagement of software teams affecting the work and efforts put in by the teams. She always had a feeling she could fix it and eventually moved to be a scrum master. She enjoys helping out teams and see the joy of success by identifying and fixing small things.
Eddie is a native of Ireland. In this episode, we cover some of the key characteristics of that culture and how it affects teams. As Scrum Masters, we can take advantage of those characteristics to help teams create environments where everyone feels valued.
In this episode we also refer to Eddie’s 3 blogs (yes! Three!):
Eddie is an agile coach who has been working with Agile since 2004 using XP, Scrum, Lean, Kanban & Scaled Agile. He coaches teams, scrum masters, product owners, leaders, coaches, organizations and little humans. He likes teaching agile with Lego & games and is also co-founder of the LeanAgileBrighton conference.
Ivo has seen organizations stuck to the Project culture and mix the Scrum Master role with other roles. We discuss what might cause that approach, and discuss how national cultures can affect the way people see the Scrum Master role. We discuss Re-inventing Organizations by Laloux (check this Youtube video about Re-inventing Organizations), and why hiring more people is not enough to help organizations grow.
About Ivo Peksens
Ivo is an Agile Coach at heart. He tries to live that role every day. His view is that to be somebody like an Agile Coach is a lifestyle, attitude across everything you do. Ivo has been in IT industry about 20 years and has been a Scrum Master and Agile Coach for the last 5 years.