Claudia Toscano on the individual vs collective cultural focus, and how Scrum Masters can act in the context of individual-success oriented cultures

In some cultures the team or collective is emphasised. However, in other cultures, the individual and it’s individual success is the focus. In this episode we talk about a culture that emphasises the “highlighting” of personal success over collective success and how we can help teams, and individuals to overcome that cultural expectation.

About Claudia Toscano

Claudia is an Agile Coach and Scrum Master since 2014, she in charge of the Agile Transformation at EPM with a team of 5 other people. Agile and being Mom are the things she enjoys the most.

You can link with Claudia Toscano on LinkedIn and connect with Claudia Toscano on Twitter.

Darryl Sherborne on how to celebrate success in cultures that don’t value that aspect

One way to help teams find their “groove” is to celebrate success. A simple, yet effective, reinforcement technique that helps teams identify, and seek success later on as well.

However, some cultures are better than others at expressing their celebration of success. In this episode we talk about a specific culture, the UK, where the celebration of success is not common. How can a Scrum Master help the team celebrate success, even if the culture does not support that?

About Darryl Sherborne

Darryl is an IT professional specialising in Kaizen (continuous improvement), Agile delivery and coaching, Lean Thinking implementations and more recently applications of DevOps and Data Science. Darryl can also be found singing in rock/pop choirs, and watching or reading anything in the realm of Sci-Fi / Marvel.

You can link with Darryl Sherborne on LinkedIn and connect with Darryl Sherborne on Twitter.

You can also find out more about Darryl’s work at his company website: https://www.kaizenjoy.co.uk/

Joanna Koprowicz on how direct and indirect communication styles can blow up in a team

Have you ever heard an “indirect” communicator say that they disagree? Would you even know the difference between a “No” and a “Yes” from an indirect communicator? If you are in a country where “indirect” is the communication approach, but you grew up in a “direct” country, you are likely to miss much of the conversation. In this episode we talk about such a situation, where Joanna had to learn about direct/indirect communication approaches the hard way: by failing.

About Joanna Koprowicz

Joanna is an Agile Enthusiast with a burning passion to help organizations work smart not hard. She is one of the co-organizers of Agile-Lean Ireland Community. Currently she works as a ScrumMaster in Dublin.

You can link with Joanna Koprowicz on LinkedIn and connect with Joanna Koprowicz on Twitter.

Maximilian Fritzsche on the rule-driven culture and its impact on Scrum adoption

How would Scrum apply to a culture where the rule is to set more rules. To cover all angles, and to be prepared even for very unlikely scenarios?

In this episode we discuss how Scrum can survive in a culture like the German culture, where people want to have rules for many reasons, and want to prevent all possible mistakes with those rules.

We discuss what might be the impact, and how to adapt, and learn from that cultural perspective.

Rules are good, but how much should we focus on rule-setting vs adapting to the unknown?

About Maximilian Fritzsche

Maximilian worked as a Scrum Master for several years and believes that the way to look at the role is to always have in mind the following quote: “Keep moving forward” – his favorite quote, and what he tries to do every day. “One step at a time!”

You can link with Maximilian Fritzsche on LinkedIn.

Abbas Ghahremani on the value of respect and the goals for hierarchy in Scrum teams and Agile organizations

From respect (a Scrum value) to hierarchy there’s often a very short route. But what is the role of hierarchy in our organizations? Why is it there, what is the benefit we get from it, what is the goal it tries to achieve?

Abbas invites us to think about the role of hierarchy in our organizations, and in our culture. From a multi-cultural background, Abbas explores what hierarchy and respect mean for him, and how it affects the teams and organizations we work with.

In this episode we refer to TEAL organizations, a term that is based on the book: Re-inventing organizations by Frederic Laloux.

About Abbas Ghahremani

Abbas is a Scrum Master who enjoys coaching individuals and teams who are on a journey of developing an agile mindset, focusing on values and principles which will make them work lean, collaborate and generally enjoy work more!

He calls himself an agile and product person focusing on delivering value early and often to customers.

You can link with Abbas Ghahremani on LinkedIn or follow Abbas Ghahremanni on Instagram.

Andrew Hudson how organizations help or hinder collaboration at the team level

Collaboration is an often used work to explain how teams can reach their goals. So much so, that we, as Scrum Masters, very often work on improving collaboration. However, collaboration is really a series or trade-offs. In this episode we explore the organizational forces that help or hinder collaboration in our teams.

About Andrew Hudson

Andy is a Scrum Master within the Media industry. He’s passionate about making work a motivating, enjoyable and empowering place to be. He wants to help teams and individuals reach their full potential and believes developing the right vision and mindset is more valuable to effective teams than any process or framework.

You can link with Andrew Hudson on LinkedIn and connect with Andrew Hudson on Twitter.

Gilberto Urueta on how to deal with the pressures the system puts on Scrum Masters

Scrum Masters are roles in an organization, and as such, it is affected by the same pressures that every person in the organization suffers from. In this episode we talk about the CTO that wanted the Scrum Master to “push change” into the organization and what that means for the role.

In this episode we refer to the interview with Karin Tenelius, where she details how we can bring difficult topics into the conversation in a constructive manner.

About Gilberto Urueta

Gilberto is a Berlin-based Scrum Master. He is passionate about Agile, Lean, Scrum and most of all complexity. He is currently working at Takeaway, a leading online food delivery marketplace in Continental Europe.

You can link with Gilberto Urueta on LinkedIn and connect with Gilberto Urueta on Twitter.

Jem D’jelal on creating the space for Transformation to happen

In this reference filled episode we talk about change, how to involve people in change, the different approaches to management and many other topics.

We also discuss one of the possible skills you can use as a Scrum Master: the energy level you put into the role. Finally, we discuss tips on how to engage with teams and team members so that your role as a Scrum Master is easier and pleasurable.

In this episode we refer to Non-violent communication by Marshall Rosenberg, Theory X and Theory Y of management and David Marquet’s book: Turn the Ship Around!. If you are interested in David Marquet’s work, please check also our interview with him here on the Scrum Master Toolbox Podcast.

About Jem D’jelal

Jem trained to be a social worker, but ended up dropping out & joining the dark side instead : investment banking 🙂 In a funny way, Jem was led back to his passion – helping people. This happened when he was introduced to Scrum in 2006, and has been a career Scrum Master since. He calls himself “nomadic”, having had almost 30 roles in 10 + years. He does say that he will be searching for a home at some point. Some of Jem’s other passions involve running, a part time mentoring charity for repeating youth offenders in North London & callisthenics.

You can link with Jem D’Jelal on LinkedIn and connect with Jem D’Jelal on Twitter.

Heidi Araya on what happens when only part of the company is on board with Agile

Systems, the collection of all the stakeholders and actors, that we work within are not always aligned. A common anti-pattern is when only part of the company is on board with Agile. What happens then? We need to be aware of our supporters, our detractors and the “on-the-fence” stakeholders we need to work with.

In this episode we discuss such a story, and how we – Scrum Masters – can understand and react to those challenges.

About Heidi Araya

Heidi is an Agile coach who has been working with remote teams since 1999. She aims to show teams and enterprises the value of a cohesive vision and mission, systems thinking, and self-organizing teams. An active member of the Agile community, she trains and speaks at events and conferences worldwide.

You can link with Heidi Araya on LinkedIn and connect with Heidi Araya on Twitter.

You can join Heidi and other coaches every month for a virtual meetup at https://www.coachingagilejourneys.com.

Steve Tendon on what the scaling frameworks are missing and how to get it to your organization

There’s some serious gaps in the current Agile scaling frameworks. We know that because we are the start of the scaling journey. But what are the scaling frameworks missing today that we should be looking out for? Steve shares his views on what is missing and how looking at the system performance can help us find the gap, as well as what solutions are already out there to help us close the gap. In this episode we discuss the TameFlow community as well as the concept of Throughput Accounting, from the Theory of Constraints.

About Steve Tendon

Steve Tendon popularised the Theory of constraints in some of the agile community and he is also the Creator of the TameFlow systems thinking approach which nurtures breakthrough performance innovation. This system is described in the book with the same name: Tame the Flow

You can link with Steve Tendon on LinkedIn and connect with Steve Tendon on Twitter.