This team would not speak up. That puzzled Helen. We explore the anti-pattern of the silent team that would not speak their mind, and what happened. Through this story, we discuss how we, as Scrum Masters, can help teams grow and be confident of their ideas, and take responsibility for their success.
Featured Book of the Week: Coaching Agile Teams by Lyssa Adkins
In Coaching Agile Teams by Lyssa Adkins, Helen found inspiring stories that changed her perspective on the Scrum Master role. Through this book, she started her learning journey, and explored how to coach teams, and become a better coach herself.
How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people!Download the first 4 chapters of the BOOK for FREE while it is in Beta!
About Helen Garcia
Helen’s been in projects for over 10 years, everything from construction to pharma to more recently gaming. Not only does she want to bring an Agile mindset to organizations that are ready for change but she also strongly believes that Agile can be just as effective at home. Bringing value sooner, safer and happier thanks to Jon Smart it’s a quote Helen take most places!
In this episode, we talk about the “heroes” anti-pattern, which describes the case of a team that is focused on the performance of its members, rather than the whole team. It starts with the siloed knowledge and skills, which cases over-dependence on a single team member for certain work, and hampers the team when that specific team member is out. Liste in to learn how to help your team get out of that self-defeating pattern.
Featured Book of the Week: Mindset, The New Psychology Of Success by Carol S. Dweck
Chris is a Principal Systems Design Engineer at Red Hat working in the area of Engineering Improvement. He has over 20 years of experience in software and has filled PO and ScrumMaster roles. The team, to Chris, is the essence of the whole process and the Scrum Masters role is to help optimize that. He uses his experience from the sporting world to draw parallels around how successful teams function.
There are many teams that struggle with the “last mile” in developing and shipping software. This story is about a team that had trouble getting everything tested by the end of the Sprint, and how, through visualization of work, they were able to change how they organized themselves, and started shipping software reliably.
Featured Book of the Week: Agile Retrospectives – Making Good Teams Great, by Larsen and Derby
Joe is into game/experience design and enjoys working with teams to solve unique problems. In the past this has been in areas of ship repair, crew coordination, television production and software delivery. Joe enjoys learning and sharing what he has learned and he particularly loves seeing people succeed.
This team had a conflict that no one wanted to address. The team behaved as if they just hoped things would go back to normal. It was wishful thinking, though. Things got so bad, that the team members started to fake agreement, just to avoid facing the conflict. Jakub wasn’t happy with the situation, and started working on how to resolve that conflict, and learned key lessons on how to prepare to handle the conflict.
Featured Book of the Week: The 7 Habits of Highly Effective People, by Stephen R. Covey
In the book The 7 Habits of Highly Effective People, Jakub discovered a guide on how he could live his life to the full potential. In the book, which he still re-reads, he finds something new every time he picks it up. It’s a book that reminds him of what an Agile life could look like.
About Jakub Jurkiewicz
Jakub is a kaizen practice lead who participated in his first standup in 2005 and facilitated his first retrospective in 2007. Previously a software developer, team leader, Scrum Master and Agile consultant, Jakub is also, a podcaster and trainer at Agile Coaching Lab. Loves wine, bicycles and his wife (in the reverse order).
Conflict is a natural process in teams. How teams handle, and survive conflict becomes therefore a critical aspect of their work. In this episode, we explore some of the skills/tools that help teams survive and benefit from (constructive) conflict, instead of suffering and being destroyed by (destructive) conflict.
Featured book of the Week: One From Many, The Rise Of The Chaordic Organization by Dee Hock
Agile Person, for the team by the team, used to be a developer. Got into Agile via Extreme Programming (XP), then Kanban, then Scrum. Some of his key ideas are Principles over Practices, #noestimates, love working with teams and organizations, the softer side, finding what they and customers need and what works for them.
In this team, the right mindset was there. They wanted to transform the way of working to follow their self-defined moto: “quality without compromise”. However, the mindset wasn’t enough. Even as the team discussed and discussed how to get better, it was missing one key aspect: the actual doing of the work. Listen in to learn how to help teams that are stuck in “discussion” mode.
Featured Book of the Week: Extreme Programming Explained by Kent Beck
Extreme Programming Explained by Kent Beck is a foundational book in the Agile movement, and inspiration for Laurens to define his own approach to Agile. As Laurens puts it: “Extreme Programming transformed my way of working”.
About Laurens Bonnema
Laurens helps leaders create high-performance organizations by guiding them to embrace who they are. As Laurens puts it: “when leaders ignite their inner strength and capability—and lead from love—they soar beyond their expectations. That is how we create a world of work that we would want our kids to live in.”
This particular team acted more like a set of independent individuals. While trying to figure out why Nikoletta found out that they were missing a common goal and purpose. On top of that, their individual goals were set up in a way that led to conflict. Nikoletta set about working with the team to understand why that was the case and to help them overcome the lack of shared goals with the aim of helping them collaborate better.
In this episode, we refer to the concept of “holding the space” and the “Personal Maps” tool that helped Nikoletta understand better the team members and their motivation.
Featured Book of the Week: Coaching Agile Teams, by Lyssa Adkins
Nikoletta was recommended Coaching Agile Teams by her mentor, and the book helped her understand the role of the coach and how Scrum Masters must evolve towards a coaching role as they help the teams.
About Nikoletta Tatár
Nikoletta is an Agile Coach who is passionate about creating an environment where teams and individuals have the space to grow, deliver awesome products to customers, and have fun doing so. She is also a Collaboration Superpowers facilitator holding workshops online about remote working and collaboration.
When Lakshmi started to work with this team, she noticed that the team did not see the value of the Scrum ceremonies, and started to silently sabotage those by being late or not participating actively. As Lakshmi investigated the situation further, she understood that at the root, the team did not see themselves as a team, but rather as individual contributors. In this episode, we discuss how we can help teams get out of the individual contributor mindset and into a team-effort and collaboration mindset.
Featured Book of the Week: Turn The Ship Around! By David Marquet
Lakshmi considers Agile Coaching her true calling! With 20+ years in the software industry, her journey started as a developer on an agile team. After which she quickly realized good product development is all about having the right conversations, building happy teams, and being aligned with your customer.
Lakshmi is passionate about growing people, fostering trust amongst the team members, and building high-performance teams. She also believes in giving back to the community & paying it forward to help inspire others on their Journey!
A team that Daniel was working with was at the start of their Agile adoption journey, but everything around them was not Agile. In a retrospective, Daniel helped verbalize the problems and impediments they were facing. In this situation it is very easy for a team to resign and feel demoralized, but then Daniel took a different approach, and helped the team recover from that frustrating situation. Listen in to learn how.
Featured Book of the Week: School of Greatness by Lewis Howes
In School of Greatness by Lewis Howes, Daniel found a book that impacted him personally and influenced his personal development. The lessons from that book helped Daniel change aspects of his personal life and focus on making an impact.
Daniel never knew what his dream job would be, but now that he is a Scrum Master, he loves it. I studied Biology in university and switched fields to software development. This really showed me the importance of cross-disciplinary learning and looking into new areas of interest.
Sometimes, teams decide that they are so busy, they don’t even have time for Retrospectives. This is the story Steve shares with us. However, as Scrum Masters, it is our duty to ensure that the team does not stop reflecting and improving. How can we combine the team’s perceived lack of time, with the need for reflection and improvement? In this episode, we talk about the “stealth retrospective” and other techniques we can use that help the team while respecting their own management of time.
Featured Book of the Week: Coaching Agile Teams by Lyssa Adkins
In this segment, we also refer to The Phoenix Project by Gene Kim, where Steve found inspiration on how to look at team setups, and how different types of work are handled.
Finally, Steve refers to Winnie the Pooh, a book that taught him some important lessons he also applies as a Scrum Master. Listen in, to learn more about why these books are important for Steve.
About Steve Silbert
Steve is an Agile Coach living in Jacksonville, Florida. He is co-curator of SketchnoteArmy, sits on the board of directors for a spiritual innovation incubator, and designs agile games in his spare time.