Stephane Thanasack: From intimidated to a confident and impactful coach, a journey

When Stephane started his career, not all things went according to plan. In this episode, Stephane shares a story of a moment where he froze in the face of verbal aggression. However, that would be the beginning of a new journey, that of a coach that is able to handle high-pressure situations, and even situations where someone might lose their cool. An insightful story that many coaches need to be ready for. 

About Stephane Thanasack

Stephane works with Agile clients in France, where he lives. He’s also the co-founder of Nowshak, a consulting company helping organizations in their transformation journey. He’s a certified professional coach by the International Coaching Federation.

You can link with Stephane Thanasack on LinkedIn.

Ryan Brook: How to NOT change a Scrum team, a Scrum Master warning

Ryan has a background as a school teacher. And even if he did not have a long background in the IT space, he was able to transform his teaching and facilitation skills into a strength in his Scrum Master role. His failure story takes us to a high-pressure environment where Ryan came in as a “turn around” Scrum Master. We discuss what happens when we want the team to improve, despite the team’s own wishes. Ryan shares some critical tips for Scrum Masters that are brought into a team “to change them”. 

About Ryan Brook

Ryan is a practicing Agile Coach and Scrum Master based in the UK. He is also the co-creator of Scrum Lake, a safe community of practice focused on story telling and deep exploration with Scrum Masters from around the World. He holds both the PSM III and PSPO III and is a candidate Professional Scrum Trainer for

You can link with Ryan Brook on LinkedIn. Or check Ryan’s website at

Carsten Lützen: The surprising reason why you should never prolong a Sprint beyond its timebox

As this story starts, we hear about a common situation for many Scrum teams: the Sprint has just ended, and the team is “almost” ready, if they could extend the Sprint by one week they would be done. Or so they thought. In this episode, we explore the many nasty consequences that come from extending a Sprint beyond its timebox. Listen in to learn why that should never be an option for you! 

About Carsten Lützen

Carsten is an Agile Coach at the LEGO Group. Before that a Scrum Master for different teams. He has a deep love of graphical facilitation and professional coaching. Besides his full-time job, he shares weekly tips on YouTube and LinkedIn on Agile, Facilitation, and Coaching.

You can link with Carsten Lützen on LinkedIn and connect with Carsten Lützen on Twitter.

Nancy Beers: When transparency is no longer an advantage for a Scrum Master

Nancy has a background as both a project manager, as well as an Open Source contributor. Through her career, she eventually realized that the Scrum Master role would be a better fit for her because, as she puts it, it is about working with technology and humans, together! In this episode, we focus on that human aspect, and we learn that – sometimes – being transparent can have negative consequences. Listen in to learn how and when transparency can hurt you in the role of the Scrum Master.  

About Nancy Beers

Nancy says she is here to change the world one game at a time. She plays with people to learn or unlearn things. This can either be hard skills or soft skills (aka. Human skills)

You can link with Nancy Beers on LinkedIn and connect with Nancy Beers on Twitter

Dahm Hongchai: From facilitator to successful Scrum Master with the help of coaching and leadership skills

Dahm shares a story from his own journey as a Scrum Master. When Dahm started, he felt comfortable being a facilitator, which is an important skillset for Scrum Masters. However, that’s not enough. When reflecting on that story, Dahm understood that as a facilitator he was missing a critical aspect for the team to succeed: he wanted to facilitate Scrum, but the team was not ready for that. Listen in, to learn how Dahm changed his approach away from a pure-facilitation focus to a more leadership and coaching focus! 

About Dahm Hongchai

Dahm Hongchai is an Agile coach, a Scrum Master, and a business consultant with 5 years of experience in high-tech and Startup industries in Silicon Valley, Thailand, and Australia. He was the first Thai to become a Scrum Trainer (ST) with Scrum Inc. Dahm also has 10+ years of experience with other approaches such as Lean Manufacturing and Six Sigma. And he is an Agile trainer and helps people to understand Agile via, for example, Agile Cooking.

You can link with Dahm Hongchai on LinkedIn and connect with Dahm Hongchai on Twitter.

Raj Solanki: Helping teams adopt Agile, the mindset transformation journey

Raj started his tech career as a test engineer, a role where – as he describes – you work with many different people. This turned out to be a good learning for his future role as a Scrum Master. As he puts it, “Scrum Master is a leadership role”, which is something we’ve also shared and discussed here on the podcast website. In this episode, we talk about how Scrum Masters must focus on the team’s mindset, and ability to understand and adopt Agile and Scrum. Raj shares his tips, and lessons learned about the transformation journey that every team goes through. 

About Raj Solanki

Raj is a Manager, Technical program manager as well as Scrum master. He focuses on helping the teams learn about Agile, overcoming obstacles, foster a collaborative community, and more. 

He constantly reads about agile and seeks out coaches when he feels stuck. He seeks constant feedback and helps teams be transparent and build trust.

You can link with Raj Solanki on LinkedIn and connect with Raj Solanki on Twitter

Ademar Perez: A consultant’s journey as a Scrum Master in a high-pressure environment

Ademar started as a project manager. As he tried to find solutions to the problems he was facing, he found Agile. From there it was a short jump to being a Scrum Master and a project manager for Agile projects. The story he has to share is one where he was brought into a team that was in trouble. The communication with the client wasn’t working. And to top that off, he had to deliver bad news to the client. Listen in to learn about how to deliver bad news, and also how to work as a Scrum Master in a client project, where the stakes were high. 

About Ademar Perez

Ademar Perez is cultivating high-performing product teams as an Agile Coach at Xero. He fell in love with the Agile way of working after seeing 5 to 6 scrum teams collaborate to develop a customer-facing application. Since then, Ademar has helped over 30+ teams become self-organizing and high-performing.

You can link with Ademar Perez on LinkedIn.

Mustafa Ergun: A critical lesson for Scrum Masters hosting Big Room Planning sessions

Mustafa started his Agile journey when he learned about Lean. When he learned about Scrum, he then volunteered to work as a Scrum Master. Soon after that he worked in an organization with several teams. As he, and his colleagues started facilitating a cross-team planning session (aka Big Room Planning), he realized that the team members were “lost”. It was time to pull the handbrake! Listen in to learn how Mustafa and his colleagues turned that situation around. Learned from their failure to setup the session properly, and quickly regrouped to help the teams benefit from that planning session! 

About Mustafa Ergun

Mustafa is an experienced Scrum Master. He has a passion for helping individuals and organizations see their potential and make things better. His current focus is on improving teams’ performance through insightful facilitation. Mustafa is always eager to learn, share his experience with others and enjoys seeing people succeed.

You can link with Mustafa Ergun on LinkedIn and connect with Mustafa Ergun on Twitter.

Pascal Clarkson: What happens when we don’t set a “contract” with the teams we work with?

Pascal was working with a group of teams and Scrum Masters. In his attempt to help, he gave feedback to the Scrum Masters he was working with, but then a surprise hit. He was asked: “what are you doing here?” Pascal had made a common mistake, he had assumed everyone knew why he was brought in! In this episode, we discuss why it is important to set the stage when we start working with teams. We also refer to the idea of Systemic Modeling

About Pascal Clarkson

Pascal has a bachelor degree in computer science. After years of working as a software engineer and having 8+ years of practical experience with the Scrum Framework, he has shifted his attention towards group facilitation. He uses Systemic Modelling and other methods to support groups in their discovery of how they can be the best version of themselves.

You can link with Pascal Clarkson on LinkedIn and connect with Pascal Clarkson on Twitter

You can also follow Pascal’s writings on

Tomo Lennox: What we can learn from trying (and failing) to be #1 in the market with a new product

When Tomo took this position, he realized that it was a “make-it-or-break” kind of job. In that job, he successfully helped the team “inch” the velocity up, but the deck was stacked against the team. The company wanted the product to be #1 in the market, but that’s almost impossible job at the first try. Listen in to learn how Tomo and team tackled and learned from this nearly impossible mission. 

In this episode, we refer to ScrumBan which combines the best aspects of Kanban and Scrum. In this episode, we also refer to the book Inspired by Marty Cagan

About Tomo Lennox

Tomo has 20 years of experience in project management, both waterfall, and Agile. A few years ago he was at David Anderson’s first Kanban Conference and has been a fanatic ever since, even though he has lost several jobs as a result of it. Tomo became then an advocate for projection over guessing, and reactive planning.

You can link with Tomo Lennox on LinkedIn and connect with Tomo Lennox on Twitter.