As Scrum Masters we want to help our teams succeed. And we do everything we can to help them. Sometimes a bit too much. Sometimes we might become the bottleneck. Running from meeting to meeting, trying to answer all the questions, help everybody. But that does not scale. How can we break free from that anti-pattern? Karthik shares with us his journey and what he learned back then that helps him stay in his zone, help without taking over.
About Karthik Nagarajan
Karthik has worked as a Product Manager, Scrum Master and QA Manager across a variety of domains, including: Fintech, Travel, Human Capital Management, CRM, Recruitment, Insurance, Banking and Financial Services. He loves tackling complex business challenges and being a positive bridge between Product, Design, Engineering, Quality Assurance, Customers and Business Teams.
In this story that Adrian shares with us we explore our tendency to hide the failures, to cover for each other rather than addressing the problems we are facing. We discuss the consequences of that Anti-Pattern and how we should, as Scrum Masters, help the teams we work with address the problems head-on.
A Scrum Master who specialises in Mobile and User Centred Design based approaches, Adrian comes from a testing background and he still finds that he champions making testing easier for the teams he works with. Due to that Adrian is also a strong advocate of XP practices (and, from that, BDD)
When working in certain organizations we are challenged with contexts that we just can’t cope with. Whether it is a personality problem, or just a complex social conflict, it is crucial to understand where our limits are, and accept those. Being humble is key to keep our sanity and move on. As a Scrum Master we should be very clear on what kind of situations we are not ready, or even wanting to face. Jacopo shares just that kind of story in this episode.
About Jacopo Romei
Agile practitioner since 2003, entrepreneur more than once, he has been agile coach in eBay Italia, co-founder of the ALE Network and a former member in Cocoon Projects, an open governance based company. His main focus now are contracts and lean-thinking-compatible agreements.
Sometimes we forget that failure is always around the corner. We get too confident and stop looking at the failure signs. Oana shares just such a story, and what she did to get out of it.
About Oana Juncu
Oana likes to present herself as a Business DJ, mixing whatever practices, from Agile and Lean(Startup) to storytelling , User Experience and neuroscience. In her day to day Oana helps teams and organisations unfold creativity, become proud of their achievements, and delight their customers.
You can connect with Oana Juncu on LinkedIn, or follow Oana Juncu on Twitter.
Oana’s website can be seen at coemerge.com.
There are many similarities between the way teams interact in many industries, but in this episode we explore the similarity between a team leader in the army and the role of Scrum Master. Listen in while Sean explains his story, and what he learned from it that he still applies today in his work as Scrum Master and Agile Coach.
He also shares with us his recipe for dealing with failure:
Acknowledge that you are giving it your best. The prime directive also applies to ourselves, not just the teams we work with.
Ultimately, our goal is to learn, so step back and reflect. Develop a set of questions you ask yourself when things don’t go as you expected. Frame mistakes in the context of learning.
About About Sean Dunn
Sean is an Enterprise Agile Coach with IHS Global. He has been involved with agile development for 8 years as a developer, product owner, and agile coach. Prior to his exposure to agile development Sean spent 13 years in the Canadian Army. In fact, Sean is known to point out that the Army is far more agile than most people think.
That background in the Canadian Army influenced his view of Leadership and the role of Leadership in creating and developing great teams.
You can connect with Sean Dunn on LinkedIn, check out Sean Dunn on the Scrum Alliance or email him at email@example.com.
Check out Sean Dunn’s blog on leadership.
There are many paths to starting our journey as a Scrum Master. Zuzi started as a line manager, but she soon learned the key differences between being a team leader and being a Scrum Master. She also explains why some companies still fail to improve, even when using Scrum.
About Zuzi Sochova
Zuzi help companies and individuals to be more successful. She teaches teams and their managers how to be more efficient, how to provide better quality and how to communicate and organize teams so that people have fun, they are motivated and have high commitment. Zuzi helps teams and managers find out how to handle customer relationship to help them improve customer satisfaction.
You can visit Zuzi’s website at: http://sochova.cz/, and link with Zuzi Sochova on LinkedIn, or connect with Zuzi Sochova on twitter, or your favorite conferece.
There are many learnings we collect along our journey as Scrum Masters. However, transformative lessons are not that common, except for Jeff in this particular job. Listen how he learned 2 lessons that totally changed how he looks at his job as a Scrum Master.
About Jeff Campbell
Jeff is an Agile Coach who considers the discovery of Agile and Lean to be one of the most defining moments of his life, and considers helping others to improve their working life not to simply be a job, but a social responsibility. As an Agile Coach, he has worked with driving Agile transformations in organisations both small and large. He is one of the founding members of www.scrumbeers.com and an organiser of www.brewingagile.org in his spare time. He is also the author of an open source book called Actionable Agile Tools, where he explains how he uses 15 of the tools he uses in his daily work as a scrum master and agile coach.
You can link with Jeff Campbell on LinkedIn, and connect with Jeff Campbell on Twitter.
To define success for us as Scrum Masters we need to define also what it means not to succeed. Dennis defines what is failure, and uses 2 concrete tools to check the situation all the time. The tools are 5 Why’s and a simple powerful question: “how are we succeeding?”
Each of these tools tackles a different purpose that Dennis explains in this episode.
About Dennis Wagner
Dennis is an Agile Coach with a lot of experience in the technical side of software development. Dennis has worked with teams in different industries, is thinking of writing a book about continuous delivery (bug him if you want to know more), and he loves, really loves his work.
You can connect with Dennis Wagner on LinkedIn and XING, and you can connect with Dennis Wagner on Twitter.
Sometimes it is hard to focus on what to improve. Juha tells us: when you can’t do what you want, do something else instead. You can only teach people what they are ready to learn, and you cannot force anyone to learn anything.
We also discuss the lessons from Dale Carnegie’s How to Win Friends and Influence People, a must-read for all Scrum Masters.
About Juha Heimonen
Juha is a entrepreneur, programmer, kanbanista and a unicorn. He calls Software a garden, and says that he tries to be a gardener tending the soil as well as the specific plants.
He is active in the local agile community in Jyväskylä, Finland and also quite active on twitter.
You can link up with Juha Heimonen on LinkedIn and connect with Juha Heimonen on twitter.
You can find out more about his thoughts on Fellowship and how he applies that in his own business at Flowa’s website and blog.
Working with a well-versed distributed team is not an easy task for a Scrum Master, but transitioning a team from co-located to distributed? That’s even harder. Daniel explains what he learned as a Scrum Master when he was faced with just that situation.
Special call to all Dubai agilists: Daniel is relocating to Dubai and is looking to connect to local agilists. If you fit the bill, then reach out to him on twitter: Daniel Nielsen on Twitter.
About Daniel Nielsen
Daniel is a developer turned Scrum Master turned Agile Coach, with an increasing focus on the coach part. Over the last 10+ years, his interest in how teams work and how we interact as individuals has only grown. He has worked in both small and large companies and tried to cope with the complexities in both worlds.
You can reach out to Daniel Nielsen on Twitter, and link with Daniel Nielsen on LinkedIn.
You can also read his blog in Danish at QED.dk