facilitation Archives - Page 2 of 14 - Scrum Master Toolbox Podcast

Oguz Ozyurt: Checklists, and an accountability partner, the Scrum Masters’ best friends

In this episode, Oz emphasizes the importance of having a list of topics to review regularly in a self-assessment moment. He includes assessing whether the team is delivering what they committed to, taking advantage of Agile practices, and working on continuous improvement items. He notes that his list of topics consists of four dimensions, including the Value dimension which focuses on the value of the Scrum Master, and the Happiness dimension which assesses whether people around him are happy. In this segment, we also discuss the importance of having an accountability partner as a helpful tool for achieving success as a Scrum Master.

Featured Retrospective Format for the Week: Conversation Café, helping everyone to be heard

In this segment, Oz shares his favorite Agile retrospective toolbox: liberating structures. He explains that he likes to focus on the process and facilitation, leaving the content for the team to decide. Oz mentions a specific format called Conversation Cafe, which he likes to use. The Conversation Cafe format helps to promote active listening and allows everyone to be heard.

Oz emphasizes the importance of focusing on the process of the retrospective, rather than the content. By creating a safe and structured environment, everyone can share their thoughts and opinions without fear of judgment or retribution. Using the Conversation Cafe format, the team can have a productive and meaningful conversation about the sprint, identifying areas for improvement and celebrating successes. Oz believes that by focusing on the process and creating a safe space, the team can achieve better outcomes and improve continuously.

How can I, as a Scrum Masters, supercharge my facilitation?

Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!

About Oguz Ozyurt

Oz came from a technical background, and has worked across multiple industries, applying agile practices toward the technical and non-technical areas. He is passionate about agile, he has leveraged his passion for delivery value and agile practices by coaching, teaching, mentoring many teams to transform from traditional software development life cycle to Agile principles and practices.

You can link with Oguz Ozyurt on LinkedIn.

Oguz Ozyurt: Liberating Structures and Wise Crowds, Strategies for Facilitating Effective PI Planning in Agile Teams

In this episode, Oz discusses the challenges of leading change and shares some tips for Scrum Masters to enable effective planning and team participation. Oz describes a scenario where the team was struggling to commit to the goals of the next PI and how it was discovered that the teams were not self-organizing and did not understand the “why” behind their work. The planning process was already defined before the teams came into the PI planning session, which was an anti-pattern of using agile terms but applying waterfall practices.

Oz suggests that effective facilitation is critical for Scrum Masters and advises creating a planning process that involves the team in defining the plan. Oz also recommends observing the meeting first to understand what the team is trying to accomplish and encourages enabling the team to speak up. Oz shares some links to resources that can be useful in planning and facilitating team participation, such as the wise crowds liberating structure. Additionally, Oz suggests using break out rooms to help the team talk about goals/user stories in private and to find problems in the plan using the 1-2-4-all Liberating Structure.

Want to Improve Your Change Management Results? Discover the Lean Change Management Approach Today!

As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.

About Oguz Ozyurt

You can link with Oguz Ozyurt on LinkedIn.

Meena Venkataraman: Customer Feedback Loops – Key to Building the Right Product, the Agile Way!

The Great Product Owner: Customer Feedback Loops: Key to Building the Right Product, the Agile Way!

In this segment, Meena describes a great product owner who was very effective at product discovery. This PO paired hypothesis with metrics to ensure that what was being built was what the customer wanted. He focused on feedback loops, using customer interviews to learn about the flow and using that feedback to inform delivery decisions. The PO also involved the team in interpreting the numbers, which helped the team understand how to build the right thing.

The Bad Product Owner: Technical Leadership Challenges in Product Ownership, leaving the tech lead role behind

Meena shared a story about a product owner who transitioned from being a senior developer and was unable to let go of technical leadership. This resulted in the PO intimidating the team by providing specific solutions and telling them exactly what to do, creating an unhealthy dependency. Meena gave one-on-one feedback to the PO, and appealed to the PO’s human relations ability. She emphasizes the importance of coaching and giving feedback to the PO, and not just focusing on the rules.

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Meena Venkataraman

Meena is an Agile & Lean coach who helps organizations and teams transition to Agile ways of working. She is passionate about the neuroscience behind team dynamics and is interested in organizational design and the application of Agile principles across different business domains. Meena enjoys speaking at conferences and is an avid learner.

You can link with Meena Venkataraman on LinkedIn.

Meena Venkataraman: Knowing When to Step Back, a Scrum Master superpower

In this segment, Meena shares how, as a scrum master, she strives to step back once the team is self-sufficient.

Meena mentions that it is important to make sure that there is no unhealthy dependency between the team and the scrum master. To do this, the scrum master needs to ensure that they are not the only one who can resolve conflicts and that the team is communicating effectively with stakeholders.

The success of a scrum master is also measured by whether the team is delivering a quality product. Meena provides several tips for scrum masters, including making sure that it’s not about them, and observing the behaviors of the team to determine if they can self-manage.

Featured Retrospective Format for the Week: Simple and effective conversation focused formats

In this segment, Meena shares that when it comes to retrospectives, she prefers to focus on simplicity and creating conversations with the team. She emphasizes the importance of creating insights and actions with the team, rather than just generating data. Meena shares a tip to ask questions that crystallize insights and anchor them in the agile principles.

She also shares a story about observing a retro led by someone else where there was a lot of data but no actionable insights. Meena emphasizes that retros are great places for scrum masters to coach and that it’s not about the format, but rather about anchoring questions in the agile principles.

In this segment, we refer to a shared whiteboard tool named MURAL.

You can link with Meena Venkataraman on LinkedIn.

Mike Salogub: The ex-developer skills that help Product Owners excel at Agile software development

The Great Product Owner: The ex-developer skills that help PO’s excel with Agile software development

This segment describes an example of a great Product Owner who was also a developer before (like the anti-pattern example). However, this PO had a deep understanding of the product and the business, thought ahead and talked about opportunities with stakeholders. She made tradeoff decisions using her experience, talked to the team on their terms, and went to bat for the team. There was a great chemistry between the Scrum Master and the PO.

The Bad Product Owner: The ex-developer skills that destroy the PO’s performance

In this segment, Mike discusses Product Owner anti-patterns, including POs who think they are the boss, those who are clueless, and those with a development background who second-guess the team. The segment advises that POs should focus on overall aspects such as working with stakeholders, and recommends setting expectations on the role with each PO. The segment also emphasizes the importance of being deliberate about how we integrate our background in our future positions.

About Mike Salogub

Mike’s an accomplished, committed and creative Scrum Master with over 10+ years of expanding horizons in the healthcare technology industry. Focused on continuous improvement using data to inform business decisions, and driving innovation to meet the needs of patients.

You can link with Mike Salogub on LinkedIn and connect with Mike Salogub on Twitter.