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Elly Griffith-Ward: How to help an overwhelmed team deliver! Flow lessons for Scrum teams

The team Elly was working with had a very large number of items in progress (high WIP). This was also a result of the team being under a lot of pressure to deliver. The team was motivated to deliver, but was also feeling down because of the inability to deliver all they wanted, when they wanted. Elly started to help the team by understanding their context, and then trying to understand where the work was being held up. She started learning Value-Stream-Mapping, a technique that helped identify the bottlenecks, something she had learned about in the book The Goal by Goldratt. Through that research work, Elly found out some options to improve the flow of work for that team. Listen in to learn what those were, and what technique she used to help the team! In this segment, we talk about the concept of Shifting Left, and Extreme Programming.

Featured Book of the Week: Nonviolent Communication by Rosenberger

In Nonviolent Communication by Rosenberger, Elly found a book that helped her as a Scrum Master, but also in other aspects of her life. The book offers a model of communication that tries to focus on resolving conflicts, and helps us become more self-aware of how we communicate with others. In this segment, we also talk about the hand-brain model, and the two thinking/acting systems (System 1 and System 2) that Kahneman describes in the book Thinking Fast, Thinking Slow.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Elly Griffith-Ward

Elly is an Agile Coach at a major e-commerce company. Previously in user research (and a royal food historian). She aims to 1) improve the experience of work through reducing mental load, improving communication and forming strong teams 2) shift the focus from managing the worker to managing the work by focusing on flow and waste.

You can link with Elly Griffith-Ward on LinkedIn and connect with Elly Griffith-Ward on Twitter.

BONUS: Learning what makes a great place to work with Woody Zuill and Yves Hanoulle

The idea for this episode started with a conversation with Yves and Woody when recording one chapter for the Tips from the Trenches Audiobook (check out the audiobook). In this episode, we talk about, and try to define what makes a great place to work, or as Woody calls them: wonderful places to work!

Woody starts by describing two different workplaces, one that was “wonderful”, and one that was not. We explore what the differences were between those two places, and what we can learn from those stories as Scrum Masters. 

As Scrum Masters, our role is to help our teams, and our organizations move towards a better place to work, therefore these lessons are critical for us to act on. 

In this segment, we refer to MobProgramming, an approach to teamwork that Woody has been talking and writing about for some years; and Cynefin, a model that tries to describe the differences between different levels of complexity, and defines certain strategies for managing different types of work.

“Turn up the good” a heuristic to build great places to work

Continue reading BONUS: Learning what makes a great place to work with Woody Zuill and Yves Hanoulle

John Albrecht: Struggling and discovering the true meaning of Servant Leadership for Scrum Masters

The story that John shares with us, starts when Project Management transformations were a thing. He went through a PRINCE2 adoption process, which led to the emergence of the inevitable silos. John started searching for better alternatives and found Extreme Programming, Scrum and Kanban. As he tried to play the servant leader role that comes with Scrum, however, he discovered that there’s a good and a bad way to be a servant leader. Listen in to learn when to stop serving, and when to be a true leader! 

About John Albrecht

Agile Person, for the team by the team, used to be a developer. Got into Agile via Extreme Programming (XP), then Kanban, then Scrum. Some of his key ideas are Principles over Practices, #noestimates, love working with teams and organizations, the softer side, finding what they and customers need and what works for them.

You can link with John Albrecht on LinkedIn and connect with John Albrecht on Twitter.

You can learn more about John Albrecht’s work at Scrum Lake, and All Agile websites.

Laurens Bonnema: Helping Scrum teams that are stuck “talking” improvements

In this team, the right mindset was there. They wanted to transform the way of working to follow their self-defined moto: “quality without compromise”. However, the mindset wasn’t enough. Even as the team discussed and discussed how to get better, it was missing one key aspect: the actual doing of the work. Listen in to learn how to help teams that are stuck in “discussion” mode.

Featured Book of the Week: Extreme Programming Explained by Kent Beck

Extreme Programming Explained by Kent Beck is a foundational book in the Agile movement, and inspiration for Laurens to define his own approach to Agile. As Laurens puts it: “Extreme Programming transformed my way of working”.

About Laurens Bonnema

Laurens helps leaders create high-performance organizations by guiding them to embrace who they are. As Laurens puts it: “when leaders ignite their inner strength and capability—and lead from love—they soar beyond their expectations. That is how we create a world of work that we would want our kids to live in.” 

You can link with Laurens Bonnema on LinkedIn and connect with Laurens Bonnema on Twitter.

Laurens Bonnema: Learning from failure, the contract negotiation edition

Customer collaboration over contract negotiation is one of the Agile values. Even if that value has been there since the start of the Agile adoption process, its application isn’t easy. We have quite a few episodes on how difficult this value is to apply in practice, and this episode isn’t an exception. All of these stories have insights that are critical to learning how to apply this value. In this episode, we talk about how fulfilling a contract is never enough, and how the customer must be brought on board, and be part of the decision making all the way. 

In this episode, we refer to Kent Beck and Extreme Programming.

About Laurens Bonnema

Laurens helps leaders create high-performance organizations by guiding them to embrace who they are. As Laurens puts it: “when leaders ignite their inner strength and capability—and lead from love—they soar beyond their expectations. That is how we create a world of work that we would want our kids to live in.” 

You can link with Laurens Bonnema on LinkedIn and connect with Laurens Bonnema on Twitter

You can also learn more about Laurens company at GladwellAcademy.com.

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This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
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This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
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Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and TRANSFORM The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and TRANSFORM The way your team works