Drew Craig: From Dictator, to Collaboration Facilitator, Contrasting Agile Product Ownership stances

The Great Product Owner: Seniority, Engagement, and Presence, Characteristics Of Standout PO’s

In this episode, Drew talks about an exemplary Product Owner who embodied seniority and dedication in their role. The standout PO was fully invested, engaged, and present, consistently participating in team discussions. Encouraging problem-solving autonomy, the PO crafted a visionary “what,” and allowed teams to contribute the “how.” Only intervening when necessary, this PO fostered an environment where teams could excel.

The Bad Product Owner: Insights on Overcoming Dictatorial PO Patterns

In this episode, Drew addresses Product Owner anti-patterns, recounting a scenario where a dictatorial PO hindered team collaboration. The PO struggled to create cohesion and dismissed ideas from contractors. Using a retrospective, Drew facilitated an open conversation, emphasizing the importance of helping the PO understand the consequences of their actions. Tips include doing a “reset” to redefine team dynamics and ensuring leadership comprehends Agile principles. Drew advocates for objective thinking as Scrum Masters, fostering empathy for PO challenges and encouraging open dialogue with POs about their influences.

The Ultimate Guide to Supporting Product Owners as a Scrum Master

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Drew Craig

Drew calls himself an Agile Coach for humans; inspiring growth for individuals, teams, and systems to be better together. In all of his roles, the connection has been the people. He is passionate about establishing sustainable and simple processes, techniques, or insights as mechanisms toward self-sufficient and empowered systems.

You can link with Drew Craig on LinkedIn and connect with Drew Craig on Twitter.

Drew Craig: Product Operations Paradigm, And How Scrum Masters Can Help Product Companies Succeed

In this segment, Drew defines success for Scrum Masters as the moment when teams, leadership, and the system comprehend the overarching purpose behind agile practices. Success is marked by a shift from struggling to understanding the “why,” demonstrating a focus on outcomes, customer satisfaction, and value delivery. Drew highlights the significance of teams engaging in the right conversations and asking pertinent questions. Additionally, he introduces the concept of “product operations” as a current buzzword, advocating for a transition towards product-led organizations.

Featured Retrospective Format for the Week: Facilitating Dialogue With The Sailboat Retrospective

In this segment, Drew discusses his favorite retrospective format, the sailboat retrospective. He praises its structured yet open nature that encourages meaningful conversations. The sailboat metaphor simplifies complex ideas, making it relatable for team members. Drew emphasizes the role of these formats as conversation facilitators, particularly noting the sailboat’s ability to prompt engagement and participation. He provides tips on the critical role of facilitation and the comfort with silence.

How can I, as a Scrum Master, supercharge my facilitation?

Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!

About Drew Craig

Drew calls himself an Agile Coach for humans; inspiring growth for individuals, teams, and systems to be better together. In all of his roles, the connection has been the people. He is passionate about establishing sustainable and simple processes, techniques, or insights as mechanisms toward self-sufficient and empowered systems.

You can link with Drew Craig on LinkedIn and connect with Drew Craig on Twitter.

Drew Craig: Adapt and Evolve, Navigating Change in Agile Digital Marketing

In this episode, Drew shares insights on leading change in a non-technical domain, specifically digital marketing transformation. Recognizing the mismatch in training materials, he advocates tailoring content to the industry’s needs. Drew emphasizes the importance of adapting roles, seating layouts, and collaborating with local process teams to align with agile principles. Working closely with leadership, he underscores the significance of feedback loops for refining strategies. The episode explores how a system-wide transformation, including process owners, led to accelerated delivery cycles.

Want to Improve Your Change Management Results? Discover the Lean Change Management Approach Today!

As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.

About Drew Craig

Drew calls himself an Agile Coach for humans; inspiring growth for individuals, teams, and systems to be better together. In all of his roles, the connection has been the people. He is passionate about establishing sustainable and simple processes, techniques, or insights as mechanisms toward self-sufficient and empowered systems.

You can link with Drew Craig on LinkedIn and connect with Drew Craig on Twitter.

Drew Craig: Unravelling an Agile Team’s Struggle with Overcommitment, And The Inevitable Consequences

In this episode, Drew delves into the common pitfall of teams overloading their backlog, leading to failed sprints and destroyed team morale. The challenge lies in helping teams realize the importance of realistic commitments. Drew suggests analyzing data, considering historical averages, and aligning discussions with product goals and roadmaps. Addressing the fear of reducing commitments due to leadership pressure, he emphasizes the need to collaborate with leadership and focus on data-driven decision-making.

Featured Book Of The Week: Multipliers, by Liz Wiseman

In this episode, Drew shares pivotal books shaping his career as a Scrum Master. “Drive” by Dan Pink offers clarity with easy-to-understand insights about motivation, grounding practitioners in their roles. Drew appreciates its ability to simplify complex concepts. “Multipliers” by Liz Wiseman provides insights on strengthening teams and shifting from doing to enabling. Drew’s takeaway involves pondering, “How can I be a multiplier?”

Transform Your Agile Teams with Hard-Earned Lessons from Super-Experienced Scrum Masters

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!

About Drew Craig

Drew calls himself an Agile Coach for humans; inspiring growth for individuals, teams, and systems to be better together. In all of his roles, the connection has been the people. He is passionate about establishing sustainable and simple processes, techniques, or insights as mechanisms toward self-sufficient and empowered systems.

You can link with Drew Craig on LinkedIn and connect with Drew Craig on Twitter.

Drew Craig: Empowerment Struggles, The Unintended Consequences of Scrum Masters Focusing On Process Implementation

In this episode, we discuss a story of how sometimes, the process focus for Scrum Masters can lead to trouble. Focused on solving problems through processes, Drew introduced a rigid framework to a new digital marketing team without understanding their unique, team-specific challenges. Unintentionally disempowering the team, Drew realized the need for a reset. This highlights the importance of fostering open communication and understanding a team’s context on their own terms.

The inspiring story of how a failing hospital turned things around with Agile and Lean

Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story – How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.

About Drew Craig

Drew calls himself an Agile Coach for humans; inspiring growth for individuals, teams, and systems to be better together. In all of his roles, the connection has been the people. He is passionate about establishing sustainable and simple processes, techniques, or insights as mechanisms toward self-sufficient and empowered systems.

You can link with Drew Craig on LinkedIn and connect with Drew Craig on Twitter.

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Get These Valuable Lessons Today!
Down-to-earth, hard-earned Scrum Masters lessons and the Tips from the Trenches e-book table of contents, delivered by email
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Internal Conference
Checklist
Internal Conference
Checklist
Download a detailed How-To to help measure success for your team
Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and TRANSFORM The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and TRANSFORM The way your team works
NEW! FREE Product Owner Mini-Summit
Join us for this new Mini-Summit featuring seven pre-recorded sessions handpicked from our most popular past events.
NEW! FREE Product Owner Mini-Summit
Join us for this new Mini-Summit featuring seven pre-recorded sessions handpicked from our most popular past events.