“They wait for the story to be pushed to them, then they hand it to QAs and say ‘it’s not my business anymore.’ We have not a Scrum team, but a factory.” — Maria Skvortsova
Maria’s current challenge is one that many Scrum Masters will recognize: a large distributed team — 17 people, cameras always off, only four months together — that operates like a factory instead of a collaborative unit. In refinement sessions, only the Tech Lead, BAs, and QA speak. Everyone else stays silent.
When the sprint starts, developers wait for the Tech Lead to assign stories, work on them in isolation, then toss them over the wall to QA with a “not my problem” attitude. Maria and Vasco explored this challenge through a coaching conversation, identifying information loss as the core issue. Every handoff between developer and tester destroys knowledge and slows the process.
Maria had already introduced desk testing — pairing a developer with a QA before deployment to walk through the code on the developer’s machine. It worked well in previous teams, but this team keeps forgetting, and in a recent retrospective they even proposed creating a “handover to QA” subtask — the exact opposite of what Maria is trying to build.
The experiment that emerged: find a few early adopters willing to try a deeper collaboration model where developers participate in testing and testers participate in design — starting small, measuring what changes, and letting results speak louder than process mandates.
Self-reflection Question: Where are the biggest information loss points in your team’s development process, and what experiment could you run this sprint to reduce them?
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About Maria Skvortsova
Maria is a Delivery Manager and Agile Coach who thrives in complexity, bringing clarity to chaotic environments. With a decade in C++ development and a background in professional opera, she blends technical precision with human empathy, helping enterprise teams move beyond task execution to collaborate seamlessly and perform like a synchronized, high-impact orchestra.
You can link with Maria Skvortsova on LinkedIn.
