David Denham on how indirect feedback affects the Scrum Master job an Agile adoption

David works in Ireland, and even if the workplace is multi-cultural and diverse, there are some national culture traits that show up often. In this episode, we discuss the feedback culture, and how feedback is given and should be understood in Ireland.

Working as Scrum Masters, the type of feedback and how it is conveyed becomes a key topic for us. Although we must adapt to the local culture, we must also be aware of how national cultures handle conflict (or avoid it). In this episode, we talk about indirect-feedback cultures and how that affects the Scrum Master work.

About David Denham

David Denham works as a Scrum Master in Workday in Dublin and is one of the leaders of the Agile-Lean Ireland community and co-organiser of the ALI conference. He previously worked as a UX lead and believes in the power of Product delivery teams being involved in Product Discovery, through practicing Design Sprints. He practices failure every single day by attempting to use his agile coaching skills with his 2 small daughters!

You can link with David Denham on LinkedIn and connect with David Denham on Twitter.

David Denham on how Scrum Masters can overcome the Impostor Syndrome

Scrum Masters can easily feel the Impostor Syndrome. After all, we are there to help a team, that usually works with a technology we don’t fully understand, and develops a product for a business we might not be familiar with. How can we them overcome the Impostor Syndrome? David suggests that we should focus on a set of simple questions that guide our actions. These questions help us focus on the core role of the Scrum Master, and help us acknowledge our strong points and main responsibilities as Scrum Masters.

Featured Retrospective Format for the Week: Using metaphors to help generate creative ideas

There are many metaphor formats for retrospectives. The Speed Boat Retrospective, the Amazon Product retrospective, the Sailboat Retro, the Hot-air Baloon Retro, etc. All of these formats help the team be creative about finding the impediments they want to focus on. It helps the team get out of their day-to-day scenarios and think deeper about the issues they want to tackle. Metaphors also help the teams discuss problems that they would otherwise hesitate addressing.

About David Denham

David Denham works as a Scrum Master in Workday in Dublin and is one of the leaders of the Agile-Lean Ireland community and co-organiser of the ALI conference. He previously worked as a UX lead and believes in the power of Product delivery teams being involved in Product Discovery, through practicing Design Sprints. He practices failure every single day by attempting to use his agile coaching skills with his 2 small daughters!

You can link with David Denham on LinkedIn and connect with David Denham on Twitter.

David Denham how to reach a fast concept-to-cash cycle with the help of the Scrum Master

David started working with a group of teams that were component-focused and started seeing the usual anti-patterns. The “concept to cash” cycle was too slow. How do you help an organization get out of the component-focused organization and switch to a more outcome-oriented organization?

In this episode, we explore one approach that David put in practice, and how that may help your organization recognize what they are missing by sticking to the silo-prone component-based organization.

In this episode, we refer to Design Sprints, a method that focuses on a quick learning process, and also discuss the game “Build Your Own Scrum”.

About David Denham

David Denham works as a Scrum Master in Workday in Dublin and is one of the leaders of the Agile-Lean Ireland community and co-organiser of the ALI conference. He previously worked as a UX lead and believes in the power of Product delivery teams being involved in Product Discovery, through practicing Design Sprints. He practices failure every single day by attempting to use his agile coaching skills with his 2 small daughters!

You can link with David Denham on LinkedIn and connect with David Denham on Twitter.

David Denham on the over-commitment anti-pattern in Scrum teams

In this team, David saw a sense of panic! The team was trying to define and commit to the maximum possible amount of work that could fit in one increment. They were measured by their “predictability” (how much of what was committed was actually delivered), and that led to lots of escalations to management. The team started being late and pushing QA/testing to the next sprint. The conditions were set for a disaster!

Listen in to learn about this story and how David and his colleagues helped this team.

Featured Book of the Week: Coaching Agile Teams by Lysa Adkins

David found the ideas in the book to be helpful in his own journey as a coach. He refers to the learning model for teams (Shu-Ha-Ri) and the many tools in the book that helped him in his job.

In this segment, we also talk about the book User Story mapping by Jeff Patton.

About David Denham

David Denham works as a Scrum Master in Workday in Dublin and is one of the leaders of the Agile-Lean Ireland community and co-organiser of the ALI conference. He previously worked as a UX lead and believes in the power of Product delivery teams being involved in Product Discovery, through practicing Design Sprints. He practices failure every single day by attempting to use his agile coaching skills with his 2 small daughters!

You can link with David Denham on LinkedIn and connect with David Denham on Twitter.

David Denham on what happens when Scrum Masters have their own Agenda

When Scrum Masters come to work with a team they must make a critical decision. Are they there to help the team, in their own terms, or to “bring in” Scrum or improvements? There’s a critical difference between these alternative approaches.

In this episode, we discuss how Scrum Masters can fail when they come to the team to “bring in” Scrum. Listen in to learn how that looks like, and how to detect that anti-pattern before it is too late.

In this episode, we refer to the Kanban Method.

About David Denham

David Denham works as a Scrum Master in Workday in Dublin and is one of the leaders of the Agile-Lean Ireland community and co-organiser of the ALI conference. He previously worked as a UX lead and believes in the power of Product delivery teams being involved in Product Discovery, through practicing Design Sprints. He practices failure every single day by attempting to use his agile coaching skills with his 2 small daughters!

You can link with David Denham on LinkedIn and connect with David Denham on Twitter.