Bola Adesope: The Mad/Sad/Glad Retrospective Exercise

There are many aspects that we must consider when evaluating our success as Scrum Masters. Bola reminds us that the way the team acts and behaves is a clear indicator of our influence on their progress as a team. We talk about how our different stances affect the team’s performance, and how we must deliberately move from one stance to the other when the team’s evolution so requires. Listen in to learn how Bola assesses and decides to move to the right stance as a Scrum Master.

Featured Retrospective Format of the Week: Mad/Sad/Glad technique

The Mad/Sad/Glad exercise from Core Protocols helps the team find out about problems that may not yet be obvious by focusing them on the feelings and the triggers for those feelings. For more on Core Protocols, listen to this episode on the Core Protocols with Richard Kasperowski.

About Bola Adesope

Bola is an experienced Business and Agile Transformation Consultant, Speaker and Coach with in-depth knowledge and experience working with businesses in implementing best practice frameworks, driving changes and solving complex business problems. Bola has worked on several transformation initiatives, coached teams and Scrum Masters. He’s an Agile Coach based in Toronto.

You can link with Bola Adesope on LinkedIn and connect with Bola Adesope on Twitter

Moana Pledger: What happens when the Scrum Master leaves and the tech lead takes over

When all works well with a team, there’s the temptation for us as Scrum Masters to think that the “team gets it”, but even if that is the case, your role, and who you are is part of that system. When you leave things will be different. In this episode, we explore what happens when the Scrum Master leaves, and the previous technical lead takes over. In this story, we will hear the anti-patterns that can easily develop when the critical role of the Scrum Master is taken by someone else.

In this episode, we refer to Behavior Driven Development and “The New World Order” retrospective exercise, you can host a similar Agile Retrospective by using The Perfection Game exercise by Jim and Michele McCarthy, authors of the Core Protocols.

Featured Book for the Week: Time to Think: Listening to Ignite the Human Mind by Nancy Kline

In Time to Think: Listening to Ignite the Human Mind by Nancy Kline, Moana learned that it is critical to focus on improving our own performance so that we can help the teams we work with. In the book, she learned about the importance to focus on the quality of attention she gives to others when working with them.

About Moana Pledger

Mo started her career in education and program management before moving into digital delivery. She’s pretty sure she was a servant-leader before she had even heard the term. Her passion is to build healthy teams and foster the all-important relationship between business and team, which allows a safe space for the magic to happen.

You can link with Moana Pledger on LinkedIn and connect with Moana Pledger on Twitter

Ivo Peksens on tools for defining Scrum Master success

Success is an endless journey for Scrum Masters, but there are tools that help us assess where we are, and also what are the areas we are already successful in. We discuss a Scrum Master self-assessment tool developed by Luca Minudel and refer to the Learning Guide for the Certified Team Coach program by Scrum Alliance (not freely available).

Featured Retrospective for the Week: Mad/Sad/Glad

The Mad/Sad/Glad retrospective format, inspired by the Core Protocols is a retrospective format that helps the team discuss the issues that are causing emotional reactions. Emotions are often symptoms of other problems the team needs to process, and this format helps address those problems.

We also talk about Kudo Cards from Management 3.0 as a way to help teams increase empathy and energy.

About Ivo Peksens

Ivo is an Agile Coach at heart. He tries to live that role every day. His view is that to be somebody like an Agile Coach is a lifestyle, attitude across everything you do. Ivo has been in IT industry about 20 years and has been a Scrum Master and Agile Coach for the last 5 years.

You can link with Ivo Peksens on LinkedIn and connect with Ivo Peksens on Twitter.

BONUS: Richard Kasperowski on on high-performance teams and The Core Protocols

In this episode, we explore The Core Protocols, a set of ideas developed by Jim and Michele McCarthy as they investigated the causes of performance improvement in teams.

During that research, Jim and Michele discovered that high-performance teams did a lot of things in a similar way, and we explore some of those patterns that successful teams take on.

The Core Protocols not only describe the patterns of successful teams, but also act as a “map” of the things we need to consider when helping our teams.

Read on for the detailed break down of the episode…

Continue reading BONUS: Richard Kasperowski on on high-performance teams and The Core Protocols

Richard Kasperowski on how to diagnose systemic problems by listening to the team

When looking at the systemic causes for problems we see in the team, we need to take into account many aspects: trust, metrics, conversations, relationships. Where to start? Richard suggests that we look at the Comparative Agile diagnostic and the Agile Fluency model and diagnostic. But of course, those are just starting points. A lot of the work needed to identify systemic problems is to listen to the conversations happening in the team, and with stakeholders. In this episode, Richard describes the process he uses to observe and analyze the conversations happening in the team, so that he can pinpoint systemic problems.

About Richard Kasperowski


Richard is a speaker, trainer, coach, and author focused on high-performance teams. Richard is the author of The Core Protocols: A Guide to Greatness. He leads clients in building great teams that get great results using the Core Protocols, Agile, and Open Space Technology. Richard created and teaches the class Agile Software Development at Harvard University. Learn more and subscribe to Richard’s newsletter at
www.kasperowski.com.

You can link with Richard Kasperowski on LinkedIn and connect with Richard Kasperowski on Twitter.

Richard Kasperowski on how to “turn up the good” to help teams succeed

Richard’s perspective is that our Scrum Master success is directly linked to the success of our teams. That much we can all agree. But how do we get there? We discuss the perspective that we need, as Scrum Masters, to help our teams achieve a successful outcome.

In this episde we discuss the “Turn up the good”, an Agile Maxim by Woody Zuill (Check out this interview with Woody Zuill for the details) as the directive for constant change, and improvement in our work with teams.

One possible tool to use when helping teams focus on the good things, and how to improve them further, is the practice of distributing Kudo Cards from Management 3.0.

Retrospective format of the week: The Perfection Game

The Perfection Game is also one of the Core Protocols that help teams focus on improvements, rather than what is not working in their teams. The process is:

  1. Rate your team from 1 to 10, where 10 is best
  2. Say what you like about the team at the moment
  3. Describe what would be needed to get you to rate it as a 10

About Richard Kasperowski


Richard is a speaker, trainer, coach, and author focused on high-performance teams. Richard is the author of The Core Protocols: A Guide to Greatness. He leads clients in building great teams that get great results using the Core Protocols, Agile, and Open Space Technology. Richard created and teaches the class Agile Software Development at Harvard University. Learn more and subscribe to Richard’s newsletter at
www.kasperowski.com.

You can link with Richard Kasperowski on LinkedIn and connect with Richard Kasperowski on Twitter.

Richard Kasperowski on how to introduce Scrum without using buzzwords

In many organizations there is a history with Agile. Some might have already tried a few waves of Agile and are affected by the past results. So how do we help teams that “don’t like” Agile? Or Scrum? In this episode we explore what it might look like to introduce Scrum without mentioning the technical terms we often associate with Scrum.

In this episode we refer to the Scrum Master Toolbox BONUS episode with Johanna Rothman.

About Richard Kasperowski


Richard is a speaker, trainer, coach, and author focused on high-performance teams. Richard is the author of The Core Protocols: A Guide to Greatness. He leads clients in building great teams that get great results using the Core Protocols, Agile, and Open Space Technology. Richard created and teaches the class Agile Software Development at Harvard University. Learn more and subscribe to Richard’s newsletter at
www.kasperowski.com.

You can link with Richard Kasperowski on LinkedIn and connect with Richard Kasperowski on Twitter.

Richard Kasperowski on the anti-pattern of the 1-on-1 with the boss

The 1-on-1 meetings are a staple of management practice today. But are they really a great idea when we develop software as teams? In this episode we discuss a case that illustrates why the 1-on-1 meetings are not really a good idea when you want to solve intra-team conflict.

In this episode we talk about the Check-in Protocol, one of the Core Protocols to which we refer regularly in this series of interviews with Richard.

Featured book of the week

This week we explore Software for your Head, by Michele and Jim McCarthy, where they explore the aspects that contribute to successful software development teams. This is also the book that introduced the Core Protocols, which we refer to extensively in this series of interviews with Richard.

About Richard Kasperowski


Richard is a speaker, trainer, coach, and author focused on high-performance teams. Richard is the author of The Core Protocols: A Guide to Greatness. He leads clients in building great teams that get great results using the Core Protocols, Agile, and Open Space Technology. Richard created and teaches the class Agile Software Development at Harvard University. Learn more and subscribe to Richard’s newsletter at
www.kasperowski.com.

You can link with Richard Kasperowski on LinkedIn and connect with Richard Kasperowski on Twitter.

Richard Kasperowski on why hiding information creates conflict

As team members, Scrum Masters, employers, managers we tend to keep a lot of information confidential. But can we really function well as  teams when the default behavior is to hide information? In this episode we explore the consequences of hiding information from the team or your colleagues.

In this episode we refer to the original eXtreme Programming Explained book, by Kent Beck and Cynthia Andres.

About Richard Kasperowski


Richard is a speaker, trainer, coach, and author focused on high-performance teams. Richard is the author of The Core Protocols: A Guide to Greatness. He leads clients in building great teams that get great results using the Core Protocols, Agile, and Open Space Technology. Richard created and teaches the class Agile Software Development at Harvard University. Learn more and subscribe to Richard’s newsletter at
www.kasperowski.com.

You can link with Richard Kasperowski on LinkedIn and connect with Richard Kasperowski on Twitter.

Steve Tendon on how to form teams and help them reach high performance

There are many aspects we need to take into account when we help a team form and reach their potential. In this episode we share many tools and links that can help you create the team’s roadmap to high performance. We discuss the Core Protocols; some tools from Theory of Constraints like the Evaporating cloud – a conflict resolution tool; and POPCORN FLOW, a tool that helps team learn quickly

About Steve Tendon

Steve Tendon popularised the Theory of constraints in some of the agile community and he is also the Creator of the TameFlow systems thinking approach which nurtures breakthrough performance innovation. This system is described in the book with the same name: Tame the Flow

You can link with Steve Tendon on LinkedIn and connect with Steve Tendon on Twitter.

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