How to build trust with clients and stakeholders while getting what you deserve for your work: a story about trust

This is a guest blog post by Jacopo Romei. Author of Extreme Contracts, a book about how to build trust, and deliver value without traditional contracts.

How to build trust with clients and stakeholders while getting what you deserve for your work: a story about trust

Over the last ten years, I’ve experienced the direct impact of lack of trust in vendor-buyer and even colleague-colleague relationships. I’ve come to find that it is the main reason why collaborations in knowledge work fail.

I’ve tried to fix that in my own work as an independent consultant and when working with other colleagues. That’s why I ended up experimenting with a new type of agreements which are optimized for trust building. This experimentation resulted in a set of principles that I call Extreme Contracts. Now, all my customers and I use this approach to shape our collaboration and they have started using Extreme Contracts also with their customers.

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BONUS: Mike Burrows on Agenda Shift, the outcome-oriented change approach

As Scrum Masters we are constantly facing a changing environment. Every Scrum Master needs to learn about change, change methods and tools that work in practice. In this episode we dive deep into the change approach that Mike Burrows developed based on his experience as a coach and leader in the software industry.

Mike introduced what he called a “values-model” for Kanban adoption in his blog post titled Introducing Kanban Through Its Values.

In that blog post he introduced some of the ideas that today compose Agenda Shift, a more extensive approach to introducing a change approach that focuses on outcomes.

Read on for the details on Agenda Shift and Outcome-Oriented Change.

Continue reading BONUS: Mike Burrows on Agenda Shift, the outcome-oriented change approach