This is the story of a team that, even if they had a long history of working together, was faced with a new reality: remote work! During the pandemic years, many teams had to change from co-located work to remote work, and that change had big impacts on their work, and relationships. We discuss the lessons learned by Franny about teams that made that transition, and what is usually missing that leads to problems!
Featured Book of the Week: The Five Dysfunctions Of A Team by Lencioni
In The Five Dysfunctions Of A Team by Lencioni, Franny found a reminder that conflict is a necessary, and – if managed correctly – productive part of the team’s development. We discuss how everyone in the team has a different relationship with conflict, and why Scrum Masters should take that into account when observing, and intervening in team conflicts.
How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people!Download the first 4 chapters of the BOOK for FREE while it is in Beta!
About Franziska Moenster
Franny (short for Franziska) loves seeing the power of building strong performing teams that build products in a customer centric way. She’s been working as a Scrum Master/Agile Coach for over 5 years. Profiting from her hands-on experience on scaling agile across teams and her joy of trying out new things she is always inspecting and adapting on an organizational level as well! On a personal note, she has recently moved to Tenerife to follow her passion of freediving.
This story starts with what was supposed to be a normal, routine daily standup. However, that was not to happen. Two team members started a shouting match that left Juan confused, and surprised. Listen in to learn what happened next, and how to prepare for those, unexpected, but eventually unavoidable conflicts that Scrum Masters will face!
About Juan Rodriguez
Juan started his career as a Drafter. He then transitioned to Engineering IT support, eventually landing in software development. His first introduction to agile-like practices was in 2014, which did not go that well. A few years later, Juan was introduced to Scrum, where he now enjoys being a Scrum Master.
This team had a conflict that no one wanted to address. The team behaved as if they just hoped things would go back to normal. It was wishful thinking, though. Things got so bad, that the team members started to fake agreement, just to avoid facing the conflict. Jakub wasn’t happy with the situation, and started working on how to resolve that conflict, and learned key lessons on how to prepare to handle the conflict.
Featured Book of the Week: The 7 Habits of Highly Effective People, by Stephen R. Covey
In the book The 7 Habits of Highly Effective People, Jakub discovered a guide on how he could live his life to the full potential. In the book, which he still re-reads, he finds something new every time he picks it up. It’s a book that reminds him of what an Agile life could look like.
About Jakub Jurkiewicz
Jakub is a kaizen practice lead who participated in his first standup in 2005 and facilitated his first retrospective in 2007. Previously a software developer, team leader, Scrum Master and Agile consultant, Jakub is also, a podcaster and trainer at Agile Coaching Lab. Loves wine, bicycles and his wife (in the reverse order).
Conflict is a natural process in teams. How teams handle, and survive conflict becomes therefore a critical aspect of their work. In this episode, we explore some of the skills/tools that help teams survive and benefit from (constructive) conflict, instead of suffering and being destroyed by (destructive) conflict.
Featured book of the Week: One From Many, The Rise Of The Chaordic Organization by Dee Hock
Agile Person, for the team by the team, used to be a developer. Got into Agile via Extreme Programming (XP), then Kanban, then Scrum. Some of his key ideas are Principles over Practices, #noestimates, love working with teams and organizations, the softer side, finding what they and customers need and what works for them.
When Scrum Masters start their journey but come from project management or even line management background, there’s the temptation to “tell people what to do”. However, that’s not a good approach to help teams grow and improve. In this episode, we explore the role of the Scrum Master as a coach, and discuss how to set up and host “Coaching Conversations”.
Rik is an agile coach, who’s worked during the last years at the Volksbank, the Dutch Railways and ABN AMRO bank. Rik also teaches various agile courses such as Professional Scrum Master, DevOps fundamentals and Leading SAFe.