BONUS: Psychological safety for teams, an interview with Stephan Wiedner

Psychological Safety is a commonly discussed topic in Agile circles. We’re frequently reminded how important it is for team performance. But how do we, as Scrum Masters, help our teams achieve that state, where they are free to express their thoughts on the challenges they face as a team without the fear of being overruled, ridiculed, or chastised for having a non-standard opinion?

In this episode, we explore Psychological Safety with Stephan Wiedner, and discuss what we can do to help create an environment where each individual can excel and help the team perform.

A personal lesson learned about the critical importance of Psychological Safety

Continue reading BONUS: Psychological safety for teams, an interview with Stephan Wiedner

Juan Rodriguez: The unavoidable explosive team conflict, lessons learned for Scrum Masters

This story starts with what was supposed to be a normal, routine daily standup. However, that was not to happen. Two team members started a shouting match that left Juan confused, and surprised. Listen in to learn what happened next, and how to prepare for those, unexpected, but eventually unavoidable conflicts that Scrum Masters will face!

About Juan Rodriguez

Juan started his career as a Drafter. He then transitioned to Engineering IT support, eventually landing in software development. His first introduction to agile-like practices was in 2014, which did not go that well. A few years later, Juan was introduced to Scrum, where he now enjoys being a Scrum Master.

You can link with Juan Rodriguez on LinkedIn.

Shoaib Naik: When Product Owners don’t understand the team’s work, they actively destroy it!

The Great Product Owner: The PO that helped the Scrum Master improve their game!

A great Product Owner is able to balance the stakeholder expectations and the team expectations. In this episode, we also discuss how the Product Owner can help the Scrum Master in their job, by helping the Scrum Master step back when necessary, and help manage the pressure put on the team. Finally, we talk about how great Product Owners are able to listen to the team.

The Bad Product Owner: When PO’s don’t understand the team’s work, they actively destroy it!

One of the aspects that make Product Owners negatively affect the team, is their inability to understand the importance of some aspects of the team’s work. When the PO does not understand why, and how release planning helps the team, they might be tempted to skip that practice, or shortchange it, leading to problems for the team, and ultimately conflicts. In this episode, we explore how bad Product Owners slowly undermine the team, especially when they don’t speak up! Helping the team speak up, and working through that with the Product Owner are key responsibilities for the Scrum Master!

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Shoaib Naik

Shoaib is a Scrum Master with over 11 years in Software development with experience in different roles, from IT Account Manager, Product Manager to Project Manager in product as well services-based companies.

You can link with Shoaib Naik on LinkedIn, and follow Shoaib Naik’s blog.

Jakub Jurkiewicz: How to help a Scrum team to handle conflict, without a blow-up

This team had a conflict that no one wanted to address. The team behaved as if they just hoped things would go back to normal. It was wishful thinking, though. Things got so bad, that the team members started to fake agreement, just to avoid facing the conflict. Jakub wasn’t happy with the situation, and started working on how to resolve that conflict, and learned key lessons on how to prepare to handle the conflict. 

Featured Book of the Week: The 7 Habits of Highly Effective People, by Stephen R. Covey

In the book The 7 Habits of Highly Effective People, Jakub discovered a guide on how he could live his life to the full potential. In the book, which he still re-reads, he finds something new every time he picks it up. It’s a book that reminds him of what an Agile life could look like.

About Jakub Jurkiewicz

Jakub is a kaizen practice lead who participated in his first standup in 2005 and facilitated his first retrospective in 2007. Previously a software developer, team leader, Scrum Master and Agile consultant, Jakub is also, a podcaster and trainer at Agile Coaching Lab. Loves wine, bicycles and his wife (in the reverse order).

You can link with Jakub Jurkiewicz on LinkedIn and connect with Jakub Jurkiewicz on Twitter

John Albrecht: Navigating Complexity and Conflict in Scrum teams

Conflict is a natural process in teams. How teams handle, and survive conflict becomes therefore a critical aspect of their work. In this episode, we explore some of the skills/tools that help teams survive and benefit from (constructive) conflict, instead of suffering and being destroyed by (destructive) conflict.

Featured book of the Week: One From Many, The Rise Of The Chaordic Organization by Dee Hock

In One From Many, The Rise Of The Chaordic Organization by Dee Hock, John found a book that gave him a different perspective of organizations and the role of “order” and “control” in management. In this real-life story about the creation of VISA (the credit card and payment processing organization), John found many ideas that help us navigate complex organizations. In this episode, we also talk about Wardley Maps, Complexity, and the Cynefin framework.

About John Albrecht

Agile Person, for the team by the team, used to be a developer. Got into Agile via Extreme Programming (XP), then Kanban, then Scrum. Some of his key ideas are Principles over Practices, #noestimates, love working with teams and organizations, the softer side, finding what they and customers need and what works for them.

You can link with John Albrecht on LinkedIn and connect with John Albrecht on Twitter.

You can learn more about John Albrecht’s work at Scrum Lake, and All Agile websites.

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Down-to-earth, hard-earned Scrum Masters lessons and the Tips from the Trenches e-book table of contents, delivered by email
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This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
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This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Internal Conference
Checklist
Internal Conference
Checklist
Download a detailed How-To to help measure success for your team
Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and TRANSFORM The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and TRANSFORM The way your team works