Avipaul Bhandari: Turning Conflict into Collaboration, An Agile Coach’s Hard-earned lesson

In this episode, Avipaul shares a deeply personal failure story as an Agile coach. Reporting to the VP of Engineering, he clashed with a condescending product director. This tension escalated until a senior leader intervened, prompting Avipaul to change his approach. Discover how understanding the director’s perspective and focusing on what the organization needed at the time helped Avipaul overcome anger and frustration. In this episode we also explore the crucial lessons that Avipaul learned about aligning personal values with professional interactions.

The inspiring story of how a failing hospital turned things around with Agile and Lean

Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story – How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.

About Avipaul Bhandari

Avipaul is a seasoned Agile Coach with extensive experience helping teams and organizations implement Agile practices effectively. His expertise spans various domains, and he is passionate about fostering collaboration and continuous improvement.

You can link with Avipaul Bhandari on LinkedIn and connect with Avipaul Bhandari on Twitter.

Jaques Smit: Mastering Agile Team Dynamics, Tips for Scrum Masters

How can Scrum Masters harness conflict to drive team success? In this episode, Jaques explores the concept of conflict in teams and its role in growth. He emphasizes the need for Scrum Masters to manage team dynamics, facilitate decision-making, and promote effective feedback. Jaques shares tips on conflict resolution and the importance of continuous learning and adaptation for Scrum Masters.

Featured Retrospective Format for the Week: Team Coaching Conversation

Jaques introWhat retrospective techniques can enhance team understanding and growth? duces his favorite Agile Retrospective format: the Team Coaching Conversation. He explains the steps, starting with silent writing, followed by dot-voting and a coaching conversation led by team members. This format fosters understanding and growth, with actionable insights discussed later.

How can I, as a Scrum Master, supercharge my facilitation?

Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!

About Jaques Smit

Jaques is a seasoned Agile coach and Scrum Master with extensive experience in leading and transforming teams in the game development industry. His expertise lies in fostering team collaboration, resolving conflicts, and facilitating effective retrospectives. Jaques is passionate about continuous learning and empowering teams to achieve their full potential.

You can link with Jaques Smit on LinkedIn and connect with Jaques Smit through his website.

Jaques Smit: Beyond the Drama Triangle, Patterns in Conflict Resolution for Agile Teams

Jaques shares the story of a long-term game development team’s recurring issues despite changes in personnel. Several Product Owners had left because of burnout. However, with every new PO the team cycled through the same patterns, eventually leading to the PO’s leaving. Jaques realized the team was stuck in a Persecutor-Victim-Rescuer dynamic, and tried to help the team by bringing in outside assistance. Through this story, Jaques discusses the importance of addressing underlying conflicts, enhancing conflict resolution skills, and avoiding the drama triangle.

Featured Book of the Week: Leadership is Language by David Marquet

How can the language we use as leaders influence team dynamics? Jaques discusses “Leadership is Language” by David Marquet (David Marquet has been a previous guest on the show) and its impact on his approach to workplace challenges. The book helped him realize the importance of language in shaping behavior and leadership conversations. Jaques shares how the book helped him facilitate leadership discussions and improve team communication.

Transform Your Agile Teams with Hard-Earned Lessons from Super-Experienced Scrum Masters

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!

About Jaques Smit

Jaques is a seasoned Agile coach and Scrum Master with extensive experience in leading and transforming teams in the game development industry. His expertise lies in fostering team collaboration, resolving conflicts, and facilitating effective retrospectives. Jaques is passionate about continuous learning and empowering teams to achieve their full potential.

You can link with Jaques Smit on LinkedIn and connect with Jaques Smit through his website.

 

Rebecca Cyr: Transforming Agile Team Dynamics with Structured Feedback, And The Critical Importance of Feedback Delivery

In this episode, Rebecca shares a story about a team that struggled with “terminal niceness,” avoiding necessary feedback in an effort to maintain an artificial harmony. By introducing a feedback format learned from a seminar, Rebecca helped the team communicate more openly and effectively. The transformation led to better team dynamics and a more collaborative environment. Listen in to learn what was the format that helped Rebecca transform this team’s take on feedback.

Featured Book of the Week: Radical Candor by Kim Scott

Rebecca discusses how “Radical Candor” by Kim Scott transformed her perspective on feedback. Initially wary of feedback due to past negative experiences, Rebecca learned that feedback is a crucial part of professional growth for her and her teams. She highlights key insights from the book, such as the importance of constructive one-on-one feedback and how it can be a positive tool rather than just criticism. Listen in to discover how “Radical Candor” reshaped Rebecca’s approach and why feedback is essential in agile environments.

Transform Your Agile Teams with Hard-Earned Lessons from Super-Experienced Scrum Masters

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!

About Rebecca Cyr

Rebecca Cyr is an experienced agile coach and scrum master, passionate about helping teams deliver value through agile principles and practices while learning, growing, and having fun together. Connecting people through deft facilitation is her superpower, as is storytelling as the language of learning.

You can link with https://www.linkedin.com/in/rebeccacyr/.

Tom Baldwin: When the Stand-Up Turns Into Chaos, Conflict, Care, and Change for Agile Teams

In a gripping episode with Tom, we talk about the chaos of a stand-up gone wrong, spotlighting how personal tensions can reflect deeper process issues. Tom recounts a fiery disagreement between developers, stemming from a pressured environment, and how it led to a transformative shift in team dynamics and location. We talk about how Scrum Masters can navigate through conflicts, focusing on psychological insights and team unity. Key takeaways include the importance of 1-on-1 chats, understanding triggers, and collective decision-making, all while referencing seminal works like Deming’s 14 principles for management and Lencioni’s “The Five Dysfunctions of a Team.

The inspiring story of how a failing hospital turned things around with Agile and Lean

Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story – How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.

About Tom Baldwin

Tom is a Lean-Agile Coach & Scrum Master, who is trying to solve the problem that it has been more than 20 years since the Agile Manifesto, but Business Agility is still not the norm. Tom is currently writing “Production line for the mind: The Practicing Principle”, with the idea of making agility simple to understand & to implement – and not just for software.

You can link with Tom Baldwin on LinkedIn.

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This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
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This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Internal Conference
Checklist
Internal Conference
Checklist
Download a detailed How-To to help measure success for your team
Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and TRANSFORM The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and TRANSFORM The way your team works
NEW! FREE Product Owner Mini-Summit
Join us for this new Mini-Summit featuring seven pre-recorded sessions handpicked from our most popular past events.
NEW! FREE Product Owner Mini-Summit
Join us for this new Mini-Summit featuring seven pre-recorded sessions handpicked from our most popular past events.
Overcome Team Resistance and Gain Leadership Buy-In
Discover practical, real-world solutions from leading Agile practitioners. Download three free chapters from 'Tips from the Trenches Scrum Master Edition' and start transforming your Agile practices today!