Bert Heymans: The Product Owner that thought they “owned” the team, and what to do about it

The Great Product Owner: Collaborating with the Scrum Master to help the teams succeed.

This PO was able to defend the team in front of others, and also helped the team clarify their questions so that they didn’t have any doubts about their performance. He helped the team with reports and red-tape related tasks and focused on enabling the team to deliver. Finally, great PO’s know how to collaborate with the Scrum Master to help the team succeed.

The Bad Product Owner: The PO that thought they “owned” the team

When Product Owners think they “own the team”, they might change the team’s priorities according to their own personal preferences. When this happens, they might start changing priorities every sprint, micro-manage the team and even bring conflict to the team. In this section, we also talk about a PO that insisted that the team release on a Friday (a well-known anti-pattern). In this segment, we discuss how Scrum Masters can avoid these anti-patterns by deliberately building a great rapport with the PO.

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Bert Heymans

Bert is a long time Lean Management aficionado and project management tool specialist, along the way he fell in love with business analysis and teaching business analysis techniques. In 2016 he founded Lean Coffee Ghent and has been at it since.

You can link with Bert Heymans on LinkedIn and connect with Bert Heymans on Twitter.

BONUS: 5AMMesterScrum podcast host interview with Bubbles and a Fortune Cookie surprise!

In this BONUS episode, we interview Greg Mester, the host of the 5AM Mester Scrum Podcast.

How did the Scrum Master Toolbox and the 5AM Mester Scrum podcast get started? Find out in this show!

In this episode, we also talk about the Agile Online Summit, as Greg is also the track host for the Happiness track at the Agile Online Summit.

About Greg Mester and the 5AM MesterScrum podcast

Greg is an Agile Coach, Breaker of Blockers, Facilitator of Spectacular Communications, Inspirer of Performance Acceleration, Mentor of Awesome People and Champion for Happy Teams.

He focuses on building Better Communications, Products (Material or Data) and Productive Teams.

You can link with Greg Mester on LinkedIn and connect with Greg Mester on Twitter.

Robbie Ross: How to use the three amigos in Agile and Scrum to help teams handle complexity

Robbie was working with a large organization, and helping a team. But he quickly noticed that there was a wider, systemic impact for the change they were asked to do. When working with the team, he suggested that they consider the stories in a “3 amigos” session before Sprint Planning. When this new practice was adopted, it was clear that a simple change like adopting the “3 amigos session” had had a large impact on the team, and the surrounding environment. Listen in, to learn how the “3 amigos” session can help your team collaborate, and define better stories. Learn more about the 3 amigos meeting from Steve Thomas and the 3 amigos session strategy by George Dinwiddie, who were some of the first to propose the practice in the agile community.

About Robbie Ross

Robbie is an Agile Practice Manager at Jumar Technology with a passion for working with and empowering teams to foster an Agile environment at scale. He’s also a Certified Scrum Master, Kanban practitioner and Agile community member helping teams release their genuine potential to deliver value. Quite a career shift since completing a Sports Science degree at University.

You can link with Robbie Ross on LinkedIn and connect with Robbie Ross on Twitter.

Robbie Ross: Agile collaboration gone wrong, even with good intentions by the Scrum Master

Robbie was new to the Scrum Master role at this time. As many of us do, he was focusing on the stakeholders, and what they were asking from him, and the team. When an urgent situation came up, he accepted it immediately and canceled all the Sprint ceremonies, to let the team focus on the urgent request that had come up. Quickly, the team went in their own different ways, and Robbie noticed that some team members were working on similar topics, without knowing of each other’s work. But there was more to come! Listen in, to learn what anti-patterns are likely to emerge when the team stops with the Scrum ceremonies, and focuses on their own individual work.

About Robbie Ross

Robbie is an Agile Practice Manager at Jumar Technology with a passion for working with and empowering teams to foster an Agile environment at scale. He’s also a Certified Scrum Master, Kanban practitioner and Agile community member helping teams release their genuine potential to deliver value. Quite a career shift since completing a Sports Science degree at University.

You can link with Robbie Ross on LinkedIn and connect with Robbie Ross on Twitter.

BONUS: Psychological safety for teams, an interview with Stephan Wiedner

Psychological Safety is a commonly discussed topic in Agile circles. We’re frequently reminded how important it is for team performance. But how do we, as Scrum Masters, help our teams achieve that state, where they are free to express their thoughts on the challenges they face as a team without the fear of being overruled, ridiculed, or chastised for having a non-standard opinion?

In this episode, we explore Psychological Safety with Stephan Wiedner, and discuss what we can do to help create an environment where each individual can excel and help the team perform.

A personal lesson learned about the critical importance of Psychological Safety

Continue reading BONUS: Psychological safety for teams, an interview with Stephan Wiedner

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Down-to-earth, hard-earned Scrum Masters lessons and the Tips from the Trenches e-book table of contents, delivered by email
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Internal Conference
Checklist
Internal Conference
Checklist
Download a detailed How-To to help measure success for your team
Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and TRANSFORM The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and TRANSFORM The way your team works