As part of our “Coach Your Product Owner” course, we’ve been hard at work creating simple and actionable tools you can use to help your Product Owner progress. But that coaching cannot happen unless we tackle the biggest problems we have when coaching Product Owners. So, last week I asked people who receive my Newsletter to help me answer this question:
When it comes to Coaching and Supporting your Product Owner(s), what is the single Biggest Challenge that you are facing right now?
The reason for this question is my belief that, as Scrum Masters and Agile Coaches, we must help the Product Owners as part of our duties. Sometimes those duties may be just about helping them manage/facilitate a particular session, but often we need to help the Product Owner grow their skills, knowledge, and experience with Agile product development. All aspects of it.
So what are the key challenges we face, when coaching and supporting our Product Owners?
Would you want to have a simple, collected, set of solutions (techniques and strategies) to solve the most common challenges Product Owners face? So would I! But before we can collect the solutions, we must understand the problem!
That’s what I did in 2018.
I asked the listeners of the Scrum Master Toolbox Podcast and the readers of the blog what were their most common challenges when working with Product Owners. So, if you are a Scrum Master, an Agile Coach or a team member who wants to help the Product Owner, the list below is for you! (NOTE: there are links to solutions as well! ?)
When a product grows and becomes a success, so will the demands on the Product Owner.
There will be more stakeholders interested in the product, which leads to more meetings. The number of teams developing the product will grow, which will increase the number of meetings and daily questions to the Product Owner.
The more successful the product becomes, the harder it is to manage that product with one single Product Owner.
It is no surprise that most successful products seem to be constantly affected by the lack of time on the part of the PO. However, that’s not the only cause for a PO to be pressed for time. In smaller companies that are adding products to their offering, we often need to start working on a new service or product before a new PO can be hired. On top of that, the knowledge that is already in the PO’s head will be hard to transfer to a new PO, so hiring more Product Owners may even be the wrong thing to do.
Read on for more details and the full article download.
Why do we have daily meetings? Why do I need to be involved with the team every day? Why can’t I just give you the requirements document and concentrate on other tasks?
This blog is part of Module 2 of the Coach your Product Onwer v2.0 video course.
The Anti-Patterns When A Product Owner Is New To The Team, The Product And To Scrum
These are just some of the questions that Product Owners that are new to Scrum will ask. But sometimes we need to onboard Product Owners that are new to Scrum, new to the Product and new to the team. That’s not an easy task.
The Product Owner may not have any technical knowledge of the product or the understanding of the business the product supports. When a Product Owner is new to the team, and the collaboration habits have not yet developed. For example, he may be tempted to just go away and write all the User Stories in isolation or with a Business Analyst, and never involve the team. Which later leads to the “tell the team what to do, and disappear” anti-pattern. Continue reading Product Goal-Setting: How Scrum Masters can onboard a new or beginner Product Owner