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Johannes Lindman: Lessons in Communication and Trust for Scrum Masters, helping teams overcome adversity

In this episode, Johannes Lindman shares a story about a small team he worked with for a few months leading up to a major release. The team was focused on delivery and even had checklists to ensure that they were well-prepared. However, they encountered a problem that they had not anticipated and had to stop and acknowledge their failure. The team was surprised because they believed they had prepared well and were not sure how they missed the issue.

The team started to point fingers and look at one person who did not talk much. They realized that they were not talking about the problems they were afraid of and needed to be super honest with each other. Johannes notes that the team trusted each other as individuals, but they did not pick up on each other’s signs. In the end, the team learned the importance of communication, honesty, and trust. They realized that they needed to work on their communication skills and ensure that everyone felt comfortable speaking up when there was an issue.

Featured Book of the Week: Extreme Programming Explained by Kent Beck

In this segment, Johannes shares the impact that the book “Extreme Programming Explained” by Kent Beck had on his career. Johannes explains that the book helped him in many ways, and he found so many valuable ideas in it. He recalls the mantra  “make it work, make it right, make it fast,” which he believes summarizes the essence of the book’s philosophy.

He credits the book with helping him to become a better developer and to embrace a growth mindset.

Transform Your Agile Teams with Hard-Earned Lessons from Super-Experienced Scrum Masters

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!

About Johannes Lindman

Despite many years of experience Johannes still learns new things every day in order to stay relevant. This aligns with his curiosity on life and people.

You can link with Johannes Lindman on LinkedIn.

BONUS: Diana Getman – How checklists make Agile teams faster and deliver with high quality, without adding more processes

In this episode, we explore the role that checklists can have in helping teams improve their process and their performance without adding more processes. 

It is a normal tendency to “add more processes” to fix a problem a team is experiencing. In this episode, we challenge that view. Checklists, we argue, are a simple, effective tool that helps you reach a similar goal, but does not require the process to grow, and become bloated. 

2 Common types of checklists that help teams improve how they work

There are several types of items we can add to a checklist. In this segment, we discuss 2 common types of checklists, and how they can help teams. We start by discussing the “process checklists”, which may include important tips on how to execute a certain process. 

The key thing to remember is that checklists don’t replace processes, but are rather a set of reminders, or items that help teams execute a process once they’ve already read and understood the process. 

The second type of checklists we discuss are those that summarize a series of requirements or pre-conditions that a team needs to follow-up on. This may include quality requirements or certain tasks that need to be completed before a certain work item is considered complete. 

The most common checklists Scrum teams use

Scrum teams have a common set of checklists that they use. We discuss the commonly used Definition of Done, and also talk about the importance of having a Definition of Ready, and how that may help teams get started on the right foot when a new Sprint is about to kick-off.

Additionally, we talk about a pre-release checklist. With a pre-release checklist, teams are able to keep a memory of what they’ve learned from the past about meeting the release requirements, and can continuously improve that critical aspect of any team’s process.

In this segment, we also tackle the usual objections that people given when asked to consider the use of checklists. Checklists may be seen as “more bureaucracy”, but instead, they are there to help teams summarize a process that already exists, provides transparency about the process execution, and ultimately it should be a time saver for the team.

How about you? How have you used Checklists in your work? Share your experience in the comments below.

About Diana Getman

Diana Getman has more than 25 years of experience as a project manager leading cross-functional teams, in both startup and non-profit organizations. Diana has held the roles of Scrum Master, Product Owner, and Agile Coach and is the current President at Ascendle, a custom software development firm in Portsmouth, NH.

You can link with Diana Getman on LinkedIn, or visit Ascendle’s blog for more on checklists.

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This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
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This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
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This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
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Internal Conference
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