Willem-Jan Ageling: Organizational change with Scrum in a regulated environment

This story starts with a goal. The company wanted teams to “build and run” their own applications. How could they put that change into practice? Willem-Jan started by suggesting a full, cross-functional Scrum team for a product. That got accepted, but what came next was bold, unexpected, and kick-started the cultural change needed to bring the company to the next step in their transformation. 

In this episode, we discuss the success conditions for a culture of “you build it, you run it”. For those interested in Continuous Delivery and DevOps, we have a 7-part series on the Scrum Master Toolbox Podcast podcast

About Willem-Jan Ageling

As a Scrum Master and writer for Serious Scrum, Willem-Jan is passionate about helping people understand what it means to work in a complex Product Environment. Which is how he likes to talk about Scrum.

You can link with Willem-Jan Ageling on LinkedIn and connect with Willem-Jan Ageling on Twitter

Justin Chapman: How a challenging project offered an opportunity for change

When this project started, there were multiple teams involved that had not yet collaborated effectively. On top of that, the project was very challenging for everyone involved. Justin worked with the teams to help them realize that their shared challenge could be resolved if they were able to change their approach to collaboration. In this episode, we share a great story of transformation at the team level that yields many insights for changes across the whole organization.

In this episode, we refer to the book Getting Things Done by David Allen.

About Justin Chapman

A Product and Agile Coach with product management experience ranging from payments to enterprise custom build. Justin has hosted a small series on Product Management and another series on Being a Scrum Master. 

Justin has also pioneered a new form of Canvas to help bring teams together. All of this information can be found on his blog: http://www.ponolabs.com/labs/

You can link with Justin Chapman on LinkedIn.

Dimitri Favre: When a Scrum team needs to change an organization in order to succeed

Sometimes, we can succeed so well with the teams, that the teams start feeling that the organization as a whole is not ready for them. In this episode, we talk about a team that was pushing the boundaries and getting push back from the organization. We discuss the different approaches Dimitri took to help the organization and the team find a common agreement and a new way of working. 

In this episode, we refer to the Jobs To Be Done framework, and Dimitri’s book: Live Happily Ever After Without Projects: A #NoProjects book.

About Dimitri Favre

Dimitri is a business, transformation, and agile coach and a repented project manager. Dimitri works side by side with executives, managers, and teams to uncover better ways of developing software and delighting customers. 

Dimitri is the author of a recent book, on the topic of #NoProjects: Live Happily Ever After Without Projects: A #NoProjects book.

You can link with Dimitri Favre on LinkedIn and connect with Dimitri Favre on Twitter.

Saritha Rai: A manager’s transformation from command and control to Agile

Many Scrum Masters are familiar with the anti-pattern where managers want to “own” the team and are very directive. To the point of telling team members what they can, or should not work on. In this episode, we talk about how those managers can also find value in Agile approaches. Saritha shares a story about personal transformation in a waterfall organization that wanted to go Agile.

About Saritha Rai

Saritha has been working in the IT industry for 13+ years and is an adaptable and constant learner. She has over a decade of experience in software development and is passionate about training, guiding and coaching people to have a good working environment which will result in high-quality deliverables.

You can link with Saritha Rai on LinkedIn.

George Mathews: Improving collaboration between Scrum teams and their managers

There was a team where the team members and the manager did not have a good relationship. George understood this was a problem for the team, and the manger and tried to help them transform their relationship. 

In this episode, we talk about how we can help teams and their managers or stakeholders build a collaborative relationship. 

About George Mathews

George Mathews is a Scrum Master at SentryOne for two fully remote teams. Prior to that, he had experience as a Customer Service Representative, Operations Analyst and Finance Technical Analyst allowing him to employ a broad practical point of view as he coaches Agile teams at SentryOne.

You can link with George Mathews on LinkedIn.

Mandy Sunner: The missing Vision anti-pattern in business changes

When teams work on a new product, there’s a risk that the Vision is not set, and that the Product Owner is not able to convey the reason why the product is being developed. In this episode about a big business change, we talk about the risks of a missing Vision, and why the Product Vision is an essential tool for business changes.

About Mandy Sunner

Mandy calls herself the Angel of Agile as she guards her team and stakeholders from attacks and compromises which are forthcoming in an era of uncertainty. Her Agile approaches are thought through by virtue of being a systematic thinker and keeping the customers at the forefront of development. A problem solver with many years of practical experience.

You can link with Mandy Sunner on LinkedIn and connect with Mandy Sunner on Twitter.

Tony Richards: Learning Sets, an approach to support large organization change 

When Tony joined this organization, the mandate was to help the organization change. There were about 4000 people involved in that change. There’s no Scrum Master/Agile Coach team big enough to take on that responsibility, so they took a different approach.

The organization invested in a way to scale up their ability to coach teams, using a “Learning Sets” approach and the “Challenging Coaching” approach to coaching. 

In this episode, we refer to the whitepaper by Scrum.org on the 8 stances of a Scrum Master, and the pain-relief cycle as a way to improve performance in teams.

About Tony Richards

Tony coaches Agile teams across the UK and currently serves as program advisor to the Scrum Alliance. His most recent client is applying Scrum and Kanban in the engineering and production of physical goods. 

Tony is also in the organizer team for the Scrum Gathering in sunny Lisbon this year, and he’s busy working with a great team of volunteers to review and build a program of great talks and workshops.

You can link with Tony Richards on LinkedIn and connect with Tony Richards on Twitter.

Olsen Turan: How Scrum Masters can “live” change and be an example for the team

As Scrum Masters, we work constantly with change. It is therefore critical to establish our own approach to being a change agent. In this episode, Olsen shares with us what he learned about the role, and the approach that works for him when working with change, and being a change agent.

About Olsen Turan

Olsen is an experienced Agile Coach and Scrum Master with a mix of Servant Leadership skills and technical knowledge acquired over his decade-long career. His background includes Ph.D. studies in Organizational Leadership, Agile Transformation and Coaching, Project Management, and Scrum Master duties.

You can link with Olsen Turan on LinkedIn and connect with Olsen Turan on Twitter

You can also follow Olsen Turan on his coaching website.

Sami Prentice: Helping Scrum teams accept and fix their anti-patterns

As Scrum Masters, focusing on helping teams succeed and collaborate, we will often notice certain negative patterns before the team members realize what is going on. It is then our responsibility to help the team understand what is going on. However, that’s not always an easy process. In this episode, Sami explains how she introduced an anti-pattern to the team, how they reacted, and especially how her own calm persistence (she calls it “gentle pressure”) helped the team realize what was going on, and improve the situation.

About Sami Prentice

Sami is a Scrum Master in Denver, Colorado. She used to work in the beer industry before making the switch to Scrum Master and she is passionate about facilitating awesome meetings that don’t suck. 

You can link with Sami Prentice on LinkedIn.

Tom Suter: Gamification for Scrum teams

Bugs happen. And sometimes teams get overwhelmed by the number of bugs they need to deal with. How can we help teams change their approach to bugs and recover from that quality debt? In this episode, we talk about using a gamification technique to help a team that was struggling completely turn their situation around and become a better team, while “killing” many of the bugs that had previously burdened them.

In this episode, we refer to a video that Tom created about the technique he explained.

About Tom Suter

As our workforce changes rapidly, Tom suggests it is going to be more and more challenging to attract and keep talent and knowledge, and that’s why we need a healthy and sustainable working environment. Tom is passionate about improving the industry for his children and their generations. 

You can link with Tom Suter on LinkedIn and connect with Tom Suter on Twitter.