Inderdip Vraich: How the Scrum Master personal change journey can help the teams

In this episode, we explore Inderdip’s personal change. How she started to understand what really creates great teams. We learn how she realized what was missing in her own coaching, and actions that helped the team finally start to develop. And it all started with her own personal journey.

About Inderdip Vraich

Inderdip is an Agile Coach and a Scrum Master based in New Zealand. She has been working in the agile space with IT teams since 2007. She believes in lifelong learning and derives deep satisfaction from working with teams & individuals and see them grow in their journey.

You can link with Inderdip Vraich on LinkedIn and connect with Inderdip Vraich on Twitter.

David Wallace: How working with a team helped change leadership

David was working with a new part of the company that had just been acquired by his employer. This new unit had been using Agile for 2 years when David arrived, but all they had was a 2-day training by a local Agile Coach. As he started to dive in, David noticed that the team was unable to challenge the VP’s, they just took orders and never brought their creativity into the process. In this episode, we walk through a change process where this team went from being order takers to taking ownership of their work and the product. We discuss how a Scrum Master can help teams step up, even when senior managers are involved. Oh, and listen to the end, there’s a surprising change in this story! 

About David Wallace

David Wallace is an agile coach with 25 years of experience in the IT industry. He’s a passionate Agilist and the cohost of the Heart of Agile – Boulder meetup group. He’s currently based in Denver as a Product Delivery Coach at Xero, a New Zealand based cloud accounting software company. 

You can link with David Wallace on LinkedIn and connect with David Wallace on Twitter.

Richard Lizama: How to onboard scrum masters in your organization

In this episode, we talk about how to prepare for an Agile transformation, by preparing the Scrum Masters in the organization as they come in. The first weeks of a Scrum Master are critical for them and for the organization, so it becomes critical to learn how to onboard Scrum Masters.

About Richard Lizama

Before becoming a Scrum Master, Richard spent time as a college counselor, then a small business owner, then a tech support rep. Once he found Scrum and Agile, he knew it was where he needed to be.

You can link with Richard Lizama on LinkedIn.

Mark Metze: When waiting for change is the right thing to do

Sometimes, it is when the change fails that the team is ready to accept and take on that change. In this episode, we discuss the story of a team that did not want to take Sprint Goals into use. Now, many would just say “the Scrum Guide says”, however, that’s not what Mark did. He stood back, and waited. At some point something happened and the team’s perspective on that change transformed. Listen in to learn about the “waiting” method of change leadership.

About Mark Metze

Following the pattern of all good Computer Science majors, Mark began his career as a programmer and devoted the first 2 decades of his career to the craft of writing code. His next decade was spent in a managerial role for a software team. And then recently he pivoted once again to the role of Scrum Master. Mark has a heart for leading through service and has enthusiastically embraced the role of Scrum Master.

You can link with Mark Metze on LinkedIn

Med Marouane Ajraoui: Practices to troubleshoot an Agile adoption in a large organization

This company was large and had started an Agile transformation across the globe. However, Med Marouane quickly found out that part of the management was against the change. This situation forced Med Marouane to start investigating the reasons why and helped him put together a set of practices for evaluating the conditions for the success of an Agile adoption process. Listen in to learn about the practices Med Marouane applied, and how you can apply them in your company’s Agile transformation.

About Med Marouane Ajraoui

Med Marouane Ajraoui enjoys practicing AIKIDO while helping individuals, teams, and organizations embrace the agile mindset. He is from Morocco but has lived in several countries, and he enjoys being a “citizen of the world”. He is the founder of Agile Africa, an NGO for disseminating Agile culture in Africa. He is also the CEO and founder of JediSquad, an international firm that supports developing Eco Agile businesses and meaningful digital products.

You can link with Med Marouane Ajraoui on LinkedIn

Artur Margonari: Working with non-software Scrum teams, the payroll-team edition

When Artur started working with payroll, he did what most Agile Coaches and Scrum Masters would do. He suggested that the team stop to learn about Agile. However, this team’s work was continuous and if not completed people would not get paid their salary! This called for a different approach, and we discuss how Artur had to reinvent his role as a coach to help this non-software team.

About Artur Margonari

Artur is a Brazilian living in Belgium since 2014. When not playing music, practicing martial arts, or traveling, he supports organizations in their agile and continuous improvement journey. He also just adopted a cat and a dog 🙂

You can link with Artur Margonari on LinkedIn and connect with Artur Margonari on Twitter

Stephane Thanasack: From projects to products, a major shift in thinking and processes

This company wanted to move from “project management” to “product management”, a shift that would require some significant changes. The company had put in place some agile roles, and “magically” converted Project Managers to Product Owners. This was when Stephane arrived to help. In this episode, we explore the common mistakes companies make when adopting Agile, and discuss what we can do to ensure the transition delivers on the promises!

In this episode, we refer to the Nexus Framework, which has been a topic on two different episodes of the podcast

About Stephane Thanasack

Stephane works with Agile clients in France, where he lives. He’s also the co-founder of Nowshak, a consulting company helping organizations in their transformation journey. He’s a certified professional coach by the International Coaching Federation.

You can link with Stephane Thanasack on LinkedIn

BONUS: From 12 to 68 releases a year, a hands-on transformation story with Charles Oppermann

For some, it might seem hard enough to release once per month (12 times a year). However, this particular company is releasing every week of the year (52) and some extra releases when necessary, taking them up to 68 unique releases in a year.

They can do this (mostly) transparently to the end customers, but also release major features that their organization uses in promoting the product.

Listen in to learn how Charles Oppermann has helped his organization reach that level of frequent deliveries, even with multiple hard dependencies and a team that can go up to 60+ people involved in the development and release process.

About Charles Oppermann

Charles Oppermann is a 30-year veteran of the software industry. He prides himself on shipping high-quality software that helps humanity; from the JAWS screen reader and making the internet accessible to people with disabilities while at Microsoft, and for the past decade; protecting people from online threats at Malwarebytes.

You can link with Charles Oppermann on LinkedIn and connect with Charles Oppermann on Twitter.

Ryan Brook: Measuring Scrum Master success through product and team success

Happiness and enjoyment are two of the metrics that Ryan focuses on to help his teams grow and evaluate his own success as a Scrum Master. We discuss Jason Little’s NPS for the team exercise that helps both the team and the Scrum Master evaluate their success. Ryan also suggests to look at metrics over time, and not only as a single number. 

Featured Retrospective Format for the Week: Using “fun” as a hook for great retrospectives

Ryan is a fan of gamification in Agile retrospectives. He suggests we use the “fun” side of the games we bring as a way to motivate team members to actively participate in the retrospective. He then explains how he focuses the retrospectives on feelings, rather than facts as a way to trigger insightful conversations.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!  

About Ryan Brook

Ryan is a practicing Agile Coach and Scrum Master based in the UK. He is also the co-creator of Scrum Lake, a safe community of practice focused on story telling and deep exploration with Scrum Masters from around the World. He holds both the PSM III and PSPO III and is a candidate Professional Scrum Trainer for

You can link with Ryan Brook on LinkedIn. Or check Ryan’s website at

Ryan Brook: Large scale Scrum adoption process

This organization wanted to adopt LeSS, the Large Scale Scrum Framework. However, the leadership team had first tried to “push” the change through. Unsurprisingly, that did not go as expected, so they took a different approach. They got all the teams together, explained their vision and worked with the Scrum Masters to facilitate the change they were looking for. 

Listen in to learn how Ryan and his colleagues organized the new change process. 

In this episode, we refer to Lean Change Management, and David Marquet’s work (David Marquet was a previous guest on the podcast). 

About Ryan Brook

Ryan is a practicing Agile Coach and Scrum Master based in the UK. He is also the co-creator of Scrum Lake, a safe community of practice focused on story telling and deep exploration with Scrum Masters from around the World. He holds both the PSM III and PSPO III and is a candidate Professional Scrum Trainer for

You can link with Ryan Brook on LinkedIn. Or check Ryan’s website at