change leadership Archives - Scrum Master Toolbox Podcast

Tom Siebeneicher: From Resistance to Adoption, Change Management in Agile Transformation

Tom explores the process of change management when adopting Scrum. He shares some of the lessons he’s learned over the years, emphasizing the importance of understanding the “why” behind the change and garnering leadership support. Tom advocates for open communication through town hall meetings and QA sessions, fostering knowledge acquisition. He highlights the significance of individual empowerment and addresses the limitations of change capacity for teams and organizations. Tom offers a valuable tip to assess if teams are adopting change willingly or being pressured, underscoring the need to gauge the optimal pace of change adoption. In this episode, we refer to the Lean Change Management framework for effective implementation, which is described in Jason Little’s book: Lean Change Management.

Want to Improve Your Change Management Results? Discover the Lean Change Management Approach Today!

As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.

About Tom Siebeneicher

Tom is an engaging speaker, who has delivered presentations at conferences like the Atos DREAM Conference, the Agile Leadership Day, and TED XKE by Xebia. Their enthusiasm for discussing Agile is evident in those talks.

You can link with Tom Siebeneicher on LinkedIn.

Toby Rao: How To Get A Team From Mini-Waterfall Sprints To True Scrum

In this episode, Toby talks about a team whose burndown chart resembled a cliff, indicating possible problems in the way they managed their sprints. The team was essentially following a mini-waterfall approach, with stories remaining open until the last two days of the sprint. Toby realized the need for change and emphasized the importance of observing what’s happening beyond the team’s actions. He acknowledged that change couldn’t happen overnight and worked with the team to break down stories for better progress transparency. But that wasn’t an easy process! Toby shares how he got the team from “you are criticizing us” to having the team take ownership of their process and make the necessary changes.

Want to Improve Your Change Management Results? Discover the Lean Change Management Approach Today!

About Toby Rao

Toby is an ICF-credentialed Coach and accredited IC Agile trainer, and practices as a certified Executive coach. With a dynamic Agile journey beginning in 2007, he’s an active contributor to the global Agile community. He is based in Washington DC Metro, and speaks at Agile events worldwide and co-founded the A20 Agile conference. Toby also co-founded two thriving Agile meetups in the Washington DC area, with a combined 1300 members.

You can link with Toby Rao on LinkedIn and connect with Toby Rao on Twitter.

Seye Kuyinu: Shared Ownership of Change, Strategies for Effective Agile Transformation

In this episode, Seye delves into change leadership within an organization facing team cohesion challenges. He highlights the initial step of process assessment and the impact of conflicting factions within a team. The breakdown of processes led to differing interpretations of the team’s goals. Seye references Arlo Belshee’s work in Agile Engineering Fluency (detailed map here), and suggests establishing work agreements, visualizing the change process, and securing buy-in for effective change. He underscores the importance of collective ownership of change and introduces the idea of a team coaching canvas to facilitate progress. The episode emphasizes collaborative change leadership to address team dynamics and process issues.

Want to Improve Your Change Management Results? Discover the Lean Change Management Approach Today!

About Seye Kuyinu

Seye has been a Scrum Master for about a decade now. He first connected to Agile, frustrated with the lack of adequate communication that plagues traditional complex projects. He finds People and Interactions over Processes & Tools cannot be overstated, while seeing that everything is a fractal- our individual, team, organization and societal challenges are the very same. The solution in every layer is the same- an understanding of ONENESS!

You can link with Seye Kuyinu on LinkedIn and connect with Seye Kuyinu on Twitter.

Seye Kuyinu: Effective Agile Coaching, Building Contextual Understanding Beyond Scrum Guides

In this episode, Seye discusses a common anti-pattern that scrum masters can fall into, which involves not recognizing the distinction between Scrum practices and real-world situations. The organization Seye was working at had embraced Agile methodologies. However, Seye found some Agile adoption issues like never ending meetings, one-hour daily standups, and conflicts during sprint planning. Seye suggests refraining from commanding the team and emphasizes the importance of not imposing the daily stand-up. He reflects on his own experience of lacking context and merely following the Scrum guide. To address this, we discuss forming coaching agreements with teams to ensure mutual understanding and effective implementation of Agile principles. Seye underscores the need for practical adaptation rather than rigid adherence.

In this episode, we also refer to Holacracy, and the book Getting Things Done by David Allen.

The inspiring story of how a failing hospital turned things around with Agile and Lean

Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story – How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.

About Seye Kuyinu

You can link with Seye Kuyinu on LinkedIn and connect with Seye Kuyinu on Twitter.

Khwezi Mputa: From Silos to Synergy, A Story of Agile Coaches and HR Integration during change

Khwezi shared insights from an Agile transformation journey involving collaboration between Agile coaches and the Human Resources department HR business partners. They recognized overlap in their responsibilities and merged into a cohesive team. Challenges surfaced through joint meetings, leading to the realization that their work needed to be aligned. They adopted the SPINE model for effective change, emphasizing starting with the “need” for change. Co-facilitation and shared knowledge enhanced their efforts. To bridge communication gaps, HR partners were encouraged to attend Agile bootcamps. Khwezi emphasized the universality of Agile principles, advocating for their application beyond IT teams, and promoting tool-sharing for wider team benefits.

Want to Improve Your Change Management Results? Discover the Lean Change Management Approach Today!

About Khwezi Mputa

Khwezi is an experienced Agile coach, trainer, and IT professional since 2008. With diverse roles like Scrum Master, Agile Project Manager, and Business Analyst, she’s active in the Agile community, promoting diversity. Passionate about teaching, she empowers individuals and organizations to reach their full potential through coaching and mentoring.

You can link with Kwhezi Mputa on LinkedIn.