Christian Thordal: Managing Cross-Team Dependencies in Scaled Agile, From Planning to Real-Time Coordination

“When one team’s plan failed, the rest collapsed — deliveries and outcomes were delayed across the entire domain.” – Christian Thordal

In this episode, Christian Thordal shares the biggest challenge he faced as an Agile Coach working within a large Danish broadcast company’s technology division, where 32 teams operate across multiple domains.

Within his domain of 10 teams, they plan in three-month cycles using OKRs, but a critical blind spot kept undermining their results: nobody had a clear grasp of the dependencies between teams and sister domains.

When one team’s delivery slipped in a previous cycle, it triggered a cascade of failures across the organization. Christian and the agile coaching community escalated the issue to the portfolio and delivery department, pushing to synchronize cycle timing across domains. He introduced a “big room planning” approach within his domain to map out which teams they impact and who impacts them, structured around a three-week cadence: define OKRs, align, then commit.

A key coaching insight reshaped his thinking: dependencies are not facts — they are decisions. By naming the specific people involved (the person who needs resolution and the person who provides it), teams can manage dependencies in real-time rather than waiting for a program management layer that only addresses problems after escalation.

Christian now plans to establish dedicated coordination days during each cycle where teams actively collaborate and resolve dependency issues together.

Self-reflection Question: When dependencies between your teams cause delivery failures, do you treat them as coordination problems to solve in real-time, or do you wait for escalation through a management layer?

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About Christian Thordal

Christian ThordalChristian Thordal is a former Danish Army officer turned Agile Coach. He works with leaders and teams to create clarity, accountability, and momentum in complex organizations. His approach blends military leadership principles with modern product development, helping organizations move from discussion and strategy to real execution and measurable results.

You can link with Christian Thordal on LinkedIn.

Jelena Vucinic: The Power of Asking for Help During Difficult Workshops

In this episode, Jelena shares a challenging story of facilitating a large internal workshop in Zurich, where 50 people participated in activities like story mapping, magic estimation, and release planning. Despite her preparation, the event quickly became difficult as participants grew frustrated, wanting to dive deep into details that could not be addressed. Jelena reflects on how she learned to adapt her approach, embrace agility even in preparation, and ask for help when needed.

Self-reflection Question: How can you recognize when your workshop expectations are too ambitious and need adjustment? Leave your answer in the comments, let’s get this conversation started!

About Jelena Vucinic
Jelena is a self-conscious perfectionist and an everlasting optimist. She is deeply curious about the way people interact. After listening attentively, she likes to ask open questions that often help to reflect and improve collaboration. Jelena believes that every single person makes a difference, and she is dedicated to helping teams and leaders unlock their potential.
You can link with Jelena Vucinic on LinkedIn.

Richard Coplan: From Skeptic to Believer, Embracing SAFe for Agile Success

Richard recounts his experience with a Pharma company implementing SAFe. Initially skeptical of the framework, he learned its value, particularly in the context of PI Planning, which became a key driver for collaboration between Product Owners and Scrum teams. Richard offers practical tips for using Miro and emphasizes the importance of pre-planning activities, such as the value-effort game, to prioritize work effectively.

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About Richard Coplan

Richard joins us from the UK. He has been a software developer for many years and later became data-centric, eventually transitioning into the role of Scrum Master. Over the past decade, Richard has specialized as a Scrum Master and Agile Coach, with a focus on collaboration tools like Miro and helping firms streamline their team structures.

You can link with Richard Coplan on LinkedIn.

Gert Brits: Implementing OKR’s in a distributed Agile organization

In this organization, they struggled with the implementation of the OKR framework (Objective-Key Results). As Gert talked to the teams, he heard that they were frustrated with the long time the process took, how tightly structured it was, and how they felt unprepared to translate all their plans into the OKR framework.

Over time, Gert worked with leadership and the teams to find out how to adapt the framework to the reality of that organization and those teams. In this episode, we hear how Big Room Planning helped with the implementation of OKR’s and we learn other tools and practices to support the use of OKR’s in any organization.

As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.

 

About Gert Brits

Gert came from a programming background, and has worked across multiple industries, applying Agile Coaching across diverse and non tech areas. He has a focus on group dynamics blended with systems thinking, and the art of balancing application vs theory.

You can link with Gert Brits on LinkedIn.

Fred Deichler: Learning to communicate uncertainty in Agile planning and in SAFe

Fred joined an organization that had adopted a modified SAFe model. His job was to help the teams do joint planning with the PI (Program Increment) planning event approach from SAFe. He had been asked to help the teams because of them taking too much work into an increment. The first step Fred and the teams took was to spend a bit more time understanding and planning each increment (from 2 days to 1 week of planning time). However, this extra time did not help with the planning accuracy. Even if they planned for longer, the result was still that the teams failed to deliver what they had planned.

That’s when the challenge came from a Senior VP who asked them “how can we do things differently?”

Over the next PI, the teams and Fred came up with a different approach to help visualize and understand the impact of uncertainty over time, and its impact on the results of the PI. Listen in to learn about how to define and communicate planning uncertainty!

As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.

 

About Fred Deichler

Always leaning on the Scrum values and Agile principles (even before he knew about them), Fred has guided numerous teams through their Agile Journeys over his 20-year career in Technology leadership. Driven by a passion for continual improvement and finding a balance between people, process, and tools. And Fred knows his own journey is just as important.

You can link with Fred Deichler on LinkedIn.

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Discover practical, real-world solutions from leading Agile practitioners. Access three free chapters from 'Tips from the Trenches Scrum Master Edition' and start transforming your Agile practices today!
Overcome Team Resistance and Gain Leadership Buy-In
Discover practical, real-world solutions from leading Agile practitioners. Download three free chapters from 'Tips from the Trenches Scrum Master Edition' and start transforming your Agile practices today!
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