Chuck Durfee: What Makes a Great Scrum Master, a Development Manager’s Perspective

The Great Scrum Master: Facilitating Productive Conversations, How a Great Scrum Master Drives Team Engagement

In this segment, Chuck discusses the qualities of a great scrum master who maximizes time and talent within the team. He shares an example of a scrum master who displayed exceptional empathy and understanding of team dynamics, even in remote meetings. This scrum master skillfully selected retrospective formats that facilitated discussions on crucial topics. Additionally, the scrum master played a valuable role in helping Chuck understand his own responsibilities as a development manager. Chuck provides tips on the importance of addressing resistance to change and the scrum master’s responsibility in communicating with stakeholders. Overall, a great scrum master possesses empathy, effective communication skills, and the ability to facilitate meaningful discussions within the team.

The Bad Scrum Master: Conflict Resolution in Agile Teams, Addressing the Challenges of Inflexible Scrum Masters

In this segment, Chuck addresses the issue of scrum masters becoming overly rigid in their adherence to the process, which can lead to conflict within the team. He highlights that successful agile practitioners understand the need to adapt Scrum to fit their specific context. Chuck shares an example of a novice scrum master who insisted on a particular story pointing process, causing frustration among senior developers. He advises providing feedback to the scrum master and encourages self-reflection on whether one is imposing processes on the team. In this segment, we mention the book “NoEstimates” as a resource for further exploration of this topic. The segment emphasizes the importance of flexibility and considering individual team dynamics in Scrum implementation.

The Ultimate Guide to Supporting Product Owners as a Scrum Master

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Charles “Chuck” Durfee

Chuck Durfee is an Engineering Manager in the Denver area. He leads teams to deliver quality software on-time and within budget. With expertise as a Scrum Master and Agile Coach, he uses relationships, teamwork, and a pragmatic approach to solve complex business problems. In this episode, we explore his perspective as an engineering leader, and learn what makes a great Scrum Master from the perspective of the leaders they work with.

You can link with Charles “Chuck” Durfee on LinkedIn and connect with Charles “Chuck” Durfee on Twitter.

Matthias Kostwein: How Scrum Masters can learn to step back and still help the Scrum team succeed

Matthias shares with us his perspective on what are great, and not-so-great Scrum Masters. His Product Owner perspective helps us understand our work as Scrum Masters from a totally different point of view.

The Great Scrum Master: Learning how to step back and still help the Scrum team succeed

Matthias describes a great Scrum Master as someone that is able to help the team grow, and own their work even when the Scrum Master is not there. We hear about a Scrum Master that was able to reduce their engagement with a team down to 20% of his time, but still help the team succeed. In this segment, Matthias also shares with all the Product Owners out there, what they can expect (and not) from Scrum Masters they work with.

The Bad Scrum Master: When the SM protects the Scrum team far too much!

We know that a Scrum Master must be able to protect their teams. However, that can be too much sometimes. In this segment, we hear about a Scrum Master that was so successful at protecting the team, that they separated the team from the client to the point where collaboration with the client was no longer possible. Especially in consulting/third party software development, the role of the Scrum Master is critical when it comes to building a productive relationship with the client organization.

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Matthias Kostwein

Matthias is a Project Manager, turned Programmer, turned PO, turned Client Service Director with a varied background in different industries from Mechanical Engineering to IT Agencies. Throughout all of his journey, Agile has been part of his work life, even before he knew what Scrum was.

You can link with Matthias Kostwein on LinkedIn.

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This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
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This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
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Internal Conference
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Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
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Read about Visualization and TRANSFORM The way your team works
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Read about Visualization and TRANSFORM The way your team works
NEW! FREE Product Owner Mini-Summit
Join us for this new Mini-Summit featuring seven pre-recorded sessions handpicked from our most popular past events.
NEW! FREE Product Owner Mini-Summit
Join us for this new Mini-Summit featuring seven pre-recorded sessions handpicked from our most popular past events.