BONUS: The Real-Time Research Superpower, and Other Lessons for Change Leaders Using AI – With Ari-Pekka Skarp

AI is changing how Scrum Masters, Agile coaches, and change leaders make sense of organizations. In this BONUS episode, Ari-Pekka Skarp shares how he uses AI as a research assistant, a workspace partner, and a way to bring qualitative research into day-to-day change leadership.

From Curiosity to Research Assistant

“It felt like having a research assistant.”

Ari-Pekka’s first serious AI use did not start in his full-time change leadership role. It started with side projects, research, psychotherapy-related work, and watching his son build websites with Lovable. That curiosity became practical when Ari-Pekka began using AI to support his PhD research.

Instead of spending a full day scanning articles, he could find relevant sources, generate useful summaries, and decide where to go deeper in about half an hour. The key was not that AI replaced his judgment. Because he already knew the research area, he could evaluate the quality of what the AI returned and use it as a complement to his own expertise.

AI Expands the Research Surface

“With the help of AI, I could actually make a little more of these sidetracks.” Continue reading BONUS: The Real-Time Research Superpower, and Other Lessons for Change Leaders Using AI – With Ari-Pekka Skarp

BONUS: The Hidden Dangers of AI at Work With Ari-Pekka Skarp

AI is usually sold as a productivity tool, but Ari-Pekka Skarp argues that the real story is what it does to the conversations, skills, and purpose that hold teams together. In this BONUS episode, Ari-Pekka explores why organizations are rushing to use AI “as efficiently as possible” without defining what efficiency means, and what that rush is REALLY costing us.

Organizations Are Conversations

“Organizations are actually conversations, conversational patterns between people.”

Ari-Pekka’s path from software engineering in 1999 to psychology, psychotherapy, and change leadership was driven by one thread: how the mind works, both individually and socially. Meeting Ralph Stacey, Esko Kilpi, and Douglas Griffin at Nokia changed how he saw organizations. Instead of a machine made of parts, an organization is a living pattern of conversations — people responding to each other’s gestures, again and again. George Mead added the idea that the human mind itself is not individual but relational. This matters for AI because a large language model is a new kind of player in those conversations, not just a tool that moves data between them.

The Efficiency Fetish

“It’s like how much people are pressing the acceleration pedal in the car. It doesn’t tell anything where the car is going.” Continue reading BONUS: The Hidden Dangers of AI at Work With Ari-Pekka Skarp

When Boundaries Vanish: The Tokenization of Work and the Wisdom of Burnout

We are living in an era of fragmented identities. The modern individual is a complex mosaic, simultaneously inhabiting a multitude of roles: expert, content creator, CEO, parent, and self-improver. The late visionary Esko Kilpi aptly described how work has shifted from a place you go to a series of interactions within networks. This vision is becoming reality faster than we realize. Professional life is becoming “tokenized,” and the danger is that this new freedom is leading more of us toward the path of burnout.

The Collapse of Transaction Costs and the Fragmentation of Work

The structures of working life are undergoing a radical transformation. Previously, working hours defined by a contract and the physical location of an office created boundaries that were easy to follow. These long-term employment contracts acted as protective walls; within them, employees were shielded from the constant bidding wars of the work market because purchasing work in tiny increments was expensive and cumbersome for companies. In economics, this is referred to as high transaction costs.

However, technology is breaking down these walls. It is now easier than ever to dismantle large projects into micro-tasks and find a performer instantly via the web. We are witnessing a collapse in transaction costs, which inevitably leads to the fragmentation of work.

Fewer of us now sell our time in a single lump sum to one employer in exchange for a monthly salary and a title. Instead, we distribute our expertise in small pieces across various channels. One piece goes to a primary job, another to a side project, a third to maintaining a social media presence, and a fourth to managing the logistics of a modern blended family. We have become portfolio managers of our own energy. Our psychological and physical strength is a currency that we invest in different activities throughout the day. This fragmentation of work into small, independent tasks can be called the tokenization of work.

In the era of AI, this development is only accelerating. When AI agents can execute individual tasks in seconds, the friction between delegating and performing work almost entirely disappears. Work threatens to become a series of lightning-fast assignments, which reflects directly onto us as humans. Life turns into an endless stream of small performances, all competing for our attention every hour of the day.

Limited Credits – Threat or Opportunity?

Recently, I have been building applications using new no-code AI tools. The experience is addictive. You fall into a state of flow, and ideas soar as the application takes shape before your eyes with astonishing speed. Rapid progress opens the dopamine taps, and the hunger to do more grows.

Then, something unexpected happens. A notification appears on the screen: “You’ve hit today’s free limit of tokens.”

Most of these tools allow for a limited number of actions per day. Once they are used, you are forced to stop. I cannot continue, even if I want to. Initially, this is frustrating, but I soon realize that running out of tokens is a blessing in disguise. Because the “chips” run out, I don’t have time to get exhausted or bored. The activity remains meaningful because it has a clear endpoint.

This experience made me reflect on how such boundaries are missing from our fragmented professional lives. When tokenized work allows us to be “on” 24/7, we lose the natural sense of when it is time to rest. Quick hits of dopamine encourage us to keep going, leading us to inadvertently spend a month’s worth of energy in a single week. In the long run, this “overconsumption” leads straight to burnout.

The Wise Compass of the Psyche

At this juncture, the thoughts of Swiss psychiatrist C.G. Jung offer a valuable perspective. We tend to view burnout merely as a sign that the battery is empty and the tokens have been spent. From a Jungian perspective, however, burnout is a compensatory function of the psyche. The mind naturally strives for balance.

If our conscious mind blindly pushes in one direction—toward performance, efficiency, and omnipresence—the unconscious mind begins to generate a counterforce.

Burnout is the psyche’s intelligent way of pulling the emergency brake. It doesn’t just tell us about the quantity of our effort, but also its direction. An AI tool forces you to stop when the credits run out. Burnout forces us to stop when we have invested too much energy into things that are not aligned with our true purpose.

The danger is that we scatter our energy in tiny flecks: a message here, a like there, a quick meeting, a workout in between, and a LinkedIn post in the evening. At the end of the day, the balance is zero, even if nothing truly meaningful has been achieved.

Invest in a Deeper Purpose

If we think of our energy as finite credits, every choice is an investment. The constraints set by free tools teach us prioritization: when you know you only have a certain number of tokens per day, you want to invest them wisely.

From the perspective of the psyche, tokens should be invested in a way that builds a cohesive and meaningful whole. All living beings naturally orient themselves toward broader possibilities and the fulfillment of their own potential. For humans, belonging to a larger community or whole is also essential. Realizing these things, however, requires the courage to invest energy into stopping and building a broader perspective—even if, in the eyes of a world that worships efficiency, it looks like idleness.

A quiet moment without stimulation, a walk in the forest, a deep conversation with a friend, or simply being are investments in well-being. During these moments, the mind naturally shifts toward the “big picture,” revealing what is truly important.

In a tokenized working world, one of the most vital future skills is the ability to set those boundaries yourself—the ones that technology or modern work structures no longer provide.

Stop for a moment. Check your balance. Where do you want to invest the rest of today’s precious energy? Perhaps into something that keeps you well and helps you move toward your deeper purpose?


About the Author: Ari-Pekka Skarp is a psychologist, psychotherapist, and non-fiction author conducting doctoral research on nondualism. His work, “Mindfulness, mielenselkeys ja myötätunto” (Basam Books, 2023), is a profound survival guide for people in today’s digital society. He also hosts the popular “Mielen laboratorio” (Laboratory of the Mind) podcast. www.nondual.fi

BONUS: Beyond Process, How Psychology is Reshaping Modern Leadership with Ari-Pekka Skarp

In this BONUS episode, we dive deep into the evolving landscape of Agile leadership with Ari-Pekka Skarp, an experienced Agile Coach, Psychotherapist, and Organizational Psychologist. Drawing from his unique blend of expertise, Ari-Pekka shares his lessons learned on how leadership has transformed over the past decades and what the future holds for Agile organizations.

The Evolution of Agile and Social Complexity

“We replaced authority with collaboration, this was revolutionary.”

The journey of Agile adoption over the past 16 years has been marked by two significant developments: technological advancement and increasing social complexity. Ari-Pekka reflects on how Scrum introduced a revolutionary “shared” aspect of collaborative work, fundamentally changing how hierarchies are established in modern organizations. This shift represents a departure from traditional command-and-control structures towards more collaborative approaches.

The Therapeutic Turn in Leadership

“Nowadays we are almost talking about the leaders as some sort of therapist.”

Continue reading BONUS: Beyond Process, How Psychology is Reshaping Modern Leadership with Ari-Pekka Skarp

BONUS: Highlights of the Scrum Master Summit 2022 with the track hosts Kjell de Ruiter and Ari-Pekka Skarp

In this podcast we explore some of the main highlights from the Scrum Master Summit 2022 with track hosts Kjell de Ruiter and Ari-Pekka Skarp. 

We also name the remaining track hosts and the other tracks that you can check out at https://scrummastersummit.org/. Those include: 

  • Dana Pylayeva, will host the coaching track at the summit, where we explore some of the hard lessons we need to be aware of when adopting coaching in our practice
  • Ayodeji Ishola, hosts a track on the state of Agile in the African continent, and will be showcasing talks that address the cultural specific aspects of Agile in Africa
  • Mariana Trigo, will have 6 sessions on career advice for Scrum Masters and hiring advice for those hiring Scrum Masters. She’ll have a special focus on how you can get into the Scrum Master role even if you don’t have a tech background. 
  • Yves Hanoulle, the co-author of the Tips from The trenches audiobook, hosts a track on Hybrid work, very topical now that we have our teams remote most of the time
  • Martin von Weissenberg, will share patterns of scaled agile. Not the frameworks we always hear about, but rather practical, down-to-earth advice for specific needs when we scale agile 

Accepting and learning to deal with Social Complexity in Agile adoption 

Continue reading BONUS: Highlights of the Scrum Master Summit 2022 with the track hosts Kjell de Ruiter and Ari-Pekka Skarp

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Discover practical, real-world solutions from leading Agile practitioners. Access three free chapters from 'Tips from the Trenches Scrum Master Edition' and start transforming your Agile practices today!
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