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Amruta Beri: Visual Facilitation and Dynamic Collaboration, The Secrets of a Remarkable Product Owner

The Great Product Owner: Visual Facilitation and Dynamic Collaboration, The Secrets of a Remarkable Product Owner

In this episode, Amruta discusses a remarkable Product Owner who excels in her role thanks to her presence and rapport with the team members. The PO effectively facilitates the team using visual tools such as MURAL, encouraging participation and creating engaging visual information radiators. While the details of the solution are provided by the engineers, the PO skillfully asks questions that help them think of value-targeted solutions. Some of the PO’s superpowers include being recognized as a subject matter expert with excellent facilitation skills, and recognizing and leveraging the team’s capabilities, fostering a dynamic and productive environment. This Product Owner is also a proponent of liberating structures, ensuring that meetings remain interesting and enjoyable. Her strong rapport with the team contributes to her overall effectiveness in the role.

The Bad Product Owner: The role of the PO in motivating the Agile team

In this episode, Amruta emphasizes that Product Owners should focus on providing clear requirements that are valuable to customers and easy for the team to implement. However, some Product Owners tend to delve into solutions too early and second-guess the team, which leads to micro-management and disengaged engineers. The anti-patterns discussed include engineers disengaging from refinement meetings. Amruta provides tips such as helping the Product Owner realize their role is to present the “what” and leave the “how” to the team, training the Product Owner on their responsibilities, encouraging engagement with the process, and allowing for Q&A during refinement. The importance of understanding the engineers’ thought process is also highlighted.

The Ultimate Guide to Supporting Product Owners as a Scrum Master

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

 

About Amruta Beri

Amruta is an Agile enthusiast, artist, and environmentalist. She loves quiz shows, travel and sports, and is an engineer at heart.

You can link with Amruta Beri on LinkedIn and connect with Amruta Beri on Twitter.

Amruta Beri: Metrics and Goals, Driving Success with SMART Goals and Data-Driven Decisions

When it comes to Scrum Master success, Amruta highlights the importance of identifying the right problems to address, which allows for setting appropriate goals and using metrics to validate the effectiveness of the solutions. She suggests defining SMART goals that align with the product or company’s strategy, emphasizing the significance of goal alignment between problem goals and team goals. Amruta recommends taking action on goals by identifying critical metrics for the team and focusing on 1 or 2 goals at a time. She references resources such as the Product Institute and the HEART metrics framework. Using a real example of decreasing support call volume, Amruta illustrates the process of measuring the current level, categorizing calls, and defining possible solutions. Success, according to Amruta, lies in identifying the right problem and establishing achievable targets.

Featured Retrospective Format for the Week: Rotating Formats to Avoid Monotony, A Super Tip For Retrospective Facilitation

To keep retrospectives engaging, Amruta recommends incorporating different types of retrospectives to avoid monotony. She mentions the “Sailboat” and “Vegas” retrospectives as useful resources. Amruta provides several tips, such as starting the retrospective with an ice-breaker to lighten the mood, using appreciations to acknowledge team members’ contributions, reviewing action items from previous retrospectives, selecting a theme to facilitate discussion, defining action items for the current sprint, and concluding the retrospective by leaving the team with a thought on how Agile can benefit them. These strategies contribute to creating a productive and enjoyable retrospective experience for the team.

How can I, as a Scrum Master, supercharge my facilitation?

Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!

About Amruta Beri

Amruta is an Agile enthusiast, artist, and environmentalist. She loves quiz shows, travel and sports, and is an engineer at heart.

You can link with Amruta Beri on LinkedIn and connect with Amruta Beri on Twitter.

Amruta Beri: The Dual Role Dilemma of a Scrum Master, and How to Elevate the Scrum Master Role

In this episode, Amruta discusses the common issue of the scrum master role not being recognized as a full-fledged role in many organizations. She shares her experience in an organization where she was expected to split her time between development and scrum mastering. However, she soon realized that this arrangement made it difficult for her to focus on either role effectively, leading to overtime work and personal struggle. Amruta emphasizes the importance of standing up for oneself and having a 1-on-1 conversation with the manager to explain the situation. She suggests presenting the idea of a full-time scrum master role as an experiment for a limited time.

By becoming a full-time scrum master, Amruta was able to improve her coaching with the product owner, define working agreements with the team, and focus on delivering solutions for the right problems. This example demonstrated to the manager the significant impact a dedicated scrum master can have on the team’s performance, ultimately influencing the entire organization. Amruta highlights the role of a Scrum Master as a catalyst and recommends the book Training From the Back of the Room!: 65 Ways to Step Aside and Let Them Learn by Bowman.

Want to Improve Your Change Management Results? Discover the Lean Change Management Approach Today!

As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.

About Amruta Beri

Amruta is an Agile enthusiast, artist, and environmentalist. She loves quiz shows, travel and sports, and is an engineer at heart.

You can link with Amruta Beri on LinkedIn and connect with Amruta Beri on Twitter.

Amruta Beri: Code Optimization and Scope Creep, Common Anti-Patterns Scrum Masters Must be Aware of

In this episode, Amruta shares her experience working with a team on a website migration project that involved adding client-specific features. Initially, the project started off well, but they soon realized that all the stories were heavily focused on technical aspects. After about four months, as the codebase grew, they faced challenges with introducing stories about code optimization without defined scope. The stories became too big, making it difficult to convince the engineers to prioritize and focus on one optimization at a time. The team started carrying stories from sprint to sprint, resulting in deviations from their original plan. Amruta provides tips such as presenting data to highlight time allocation, involving senior members to facilitate communication, and focusing on specific features instead of the entire scope.

Featured Book of the Week: The Five Dysfunctions of a Team: A Leadership Fable by Patrick Lencioni

In this segment, Amruta shares her favorite book, “Five Dysfunctions of a Team” by Lencioni. She highlights how relatable the story is for Scrum Masters, as many have experienced similar situations. The book emphasizes the significance of trust within a team, aligning closely with Agile principles. It explores the journey of a team’s transformation, shedding light on the challenges and dynamics that teams commonly face. Amruta’s summary showcases the book’s relevance to Scrum Masters and its valuable insights into building successful teams through trust and collaboration.

Transform Your Agile Teams with Hard-Earned Lessons from Super-Experienced Scrum Masters

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!

About Amruta Beri

Amruta is an Agile enthusiast, artist, and environmentalist. She loves quiz shows, travel and sports, and is an engineer at heart.

You can link with Amruta Beri on LinkedIn and connect with Amruta Beri on Twitter.

Amruta Beri: Building Trust and Encouraging Participation with Team Agreements

In this episode, Amruta shares their experience as a new scrum master and the challenges she faced in encouraging participation from all team members. She emphasizes the importance of building trust early in the team formation process and highlights the Tuckman model of team formation as a model that helps us understand the stages of group development. Amruta discusses the issue of some team members lacking trust and not feeling comfortable expressing their views and ideas in meetings, leading to the dominance of the loudest person in the room. To address these issues, Amruta suggests using working agreements (see Lisette’s approach to team agreements) and conducting a starting exercise around team agreements. She provides tips such as using silent writing techniques to involve quieter team members and the value of establishing rapport through one-on-one conversations. Additionally, they refer to the “1-2-4-all” method from liberating structures as a useful resource.

The inspiring story of how a failing hospital turned things around with Agile and Lean

Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story – How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.

About Amruta Beri

Amruta is an Agile enthusiast, artist, and environmentalist. She loves quiz shows, travel and sports, and is an engineer at heart.

You can link with Amruta Beri on LinkedIn and connect with Amruta Beri on Twitter.

Get These Valuable Lessons Today!
Down-to-earth, hard-earned Scrum Masters lessons and the Tips from the Trenches e-book table of contents, delivered by email
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Internal Conference
Checklist
Internal Conference
Checklist
Download a detailed How-To to help measure success for your team
Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and TRANSFORM The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and TRANSFORM The way your team works
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