In this episode, Chuck, a development manager, shares his experience as a team lead and scrum master for a non-software company. He discusses the mistake he made in assuming others had knowledge of agile practices. Through conversations with skeptical stakeholders, Chuck realized the need to ask questions and challenge assumptions. He emphasizes the importance of remaining curious, leveraging proven training materials, and using experiential learning tools like the GetKanban game, Pizza Kanban game, and Scrum Lego City game. The episode highlights the significance of effective communication, managing expectations, and avoiding assumptions when introducing agile methodologies to non-software teams.
The inspiring story of how a failing hospital turned things around with Agile and Lean
Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story – How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.
About Charles “Chuck” Durfee
Chuck Durfee is an Engineering Manager in the Denver area. He leads teams to deliver quality software on-time and within budget. With expertise as a Scrum Master and Agile Coach, he uses relationships, teamwork, and a pragmatic approach to solve complex business problems. In this episode, we explore his perspective as an engineering leader, and learn what makes a great Scrum Master from the perspective of the leaders they work with.
You can link with Charles “Chuck” Durfee on LinkedIn and connect with Charles “Chuck” Durfee on Twitter.
