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Khwezi Mputa: Visualizing Success And Coaching With Impact, With The Help Of A Coaching Backlog

In this episode, Khwezi emphasizes empowering teams over personal recognition. She highlights the importance of informing and involving stakeholders and sponsors, using a coaching backlog as a valuable tool. This backlog aids in feedback provision, achievement tracking, and maintaining focus. It also visually represents the team’s journey. Khwezi acknowledges the challenge of conveying intangible scrum master efforts to sponsors and recommends visual tools like MURAL for clarity. Her insights encourage fostering empowerment and sharing impact beyond tangible metrics, reflecting her holistic approach to effective scrum mastering.

Featured Retrospective Format for the Week: The Movie Critic Retrospective

In the episode, Khwezi introduces “The Movie Critic” retrospective, a creative approach to retrospectives using movies. By asking the team to liken their experience to a movie genre, such as action or drama, they delve into struggles and reasons behind their choices. The question “do you recommend this movie?” prompts reflection. Utilizing tools like MURAL enhances the process, and Khwezi advises encouraging additional sharing to ensure comprehensive insights are captured. This cinematic retrospective technique offers an engaging way to explore team challenges and insights collaboratively.

How can I, as a Scrum Master, supercharge my facilitation?

Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!

About Khwezi Mputa

Khwezi is an experienced Agile coach, trainer, and IT professional since 2008. With diverse roles like Scrum Master, Agile Project Manager, and Business Analyst, she’s active in the Agile community, promoting diversity. Passionate about teaching, she empowers individuals and organizations to reach their full potential through coaching and mentoring.

You can link with Khwezi Mputa on LinkedIn.

BONUS: Re-imagining Agile Coaching with Opportunity-based Agile Coaching, Peter Rubarth

In this podcast episode, Peter introduces the concept of “Opportunity-based Agile Coaching.” He clarifies that it is not a new method but rather a deliberate approach to leveraging existing momentum in Agile software development. The goal is to understand and harness what is already happening or about to happen, using both the company’s energy and the coach’s energy efficiently. A key tip is to identify what people are paying attention to, what they care about, and where the energy lies. By doing so, you can effectively facilitate the desired changes in a different and more effective way.

Agile Coaching Beyond the Plan: The Magic of Opportunity-Driven Approach

Continue reading BONUS: Re-imagining Agile Coaching with Opportunity-based Agile Coaching, Peter Rubarth

BONUS: How to answer commonly asked Scrum Master interview questions, with Jeff Campbell and Vasco Duarte

Jeff is the author of Actionable Agile tools (available on Amazon, and direct from the author at bit.ly/aatbook).


In this episode, Vasco and Jeff share answers to common Scrum Master interview questions. They also discuss how to address stakeholder resistance to Agile practices.

When it comes to resistance, Jeff suggests focusing on early adopters and individuals who are already open to change. It is important to understand the needs and concerns of those who resist Agile practices, rather than simply dismissing them as being wrong.

Jeff emphasizes the importance of being patient and dancing with the system, as there is no straight line to success. He also recommends building relationships with stakeholders and gaining their trust by being curious and asking questions.

Jeff and Vasco also discuss active versus passive resistance and suggests putting things on the table to differentiate between the two. They also encourages using real stories to illustrate an understanding of stakeholder concerns and focusing on the problems that can be solved. Jeff offers tips for improving storytelling abilities and recommends working with early adopters who can help amplify the impact of Agile practices.

In this episode, they refer to NoEstimates and Mooseheads on the Table, the book by Karin Tenelius.

About Jeff Campbell and Vasco Duarte

Jeff is an Agile Coach who considers the discovery of Agile and Lean to be one of the most defining moments of his life, and considers helping others to improve their working life not to simply be a job, but a social responsibility. As an Agile Coach, he has worked with driving Agile transformations in organizations both small and large and has published a book on the subject: bit.ly/aatbook.

You can link with Jeff Campbell on LinkedIn.

Vasco is a leading voice in the agile community, known for his contributions to the development of agile methodologies and practices. He is the co-founder of Agile Finland and the host of Scrum Master Toolbox Podcast, the most popular Agile podcast in the world, which has more than 8 000 000 unique downloads. He is also the author of “NoEstimates: A novel look at how Agile can transform software development, making it both more sustainable, as well as incredibly profitable.” Vasco is a keynote speaker at many conferences and events, sharing his knowledge and experience with the agile community. With his passion and expertise in agile, Vasco has made a significant impact on the way software development is done today, helping organizations to become more efficient, flexible, and responsive to changing requirements.lYou You can link with Vasco Duarte on LinkedIn and connect with Vasco Duarte on Twitter.

Gemma Murray: Maximizing Impact of Agile Coaching at Moo, Feedback and Measurement Strategies

In this episode, Gemma discusses her work as an agile coach at Moo and how they measure the impact they have on the organization. She emphasizes that feedback is important but measurement helps us reflect and grow. When it comes to defining success, she shares that to measure the impact of their coaching, the coaches at Moo use engagement surveys that touch on Scrum values and use one or two of the survey questions to build their agile coach OKR’s. These metrics provide a lagging indicator but at the same time, they help the coaches define shorter term actions, and metrics, and eventually the OKR’s help measure their impact on a longer time scale.

In addition to using engagement surveys, they also use collaboration questions for which they ask an evaluation on a 1-5 scale to measure the level of collaboration among teams towards a shared goal. The collaboration questions align with their OKR’s as Agile Coaches and help them to see the impact they are having on the organization.

Featured Retrospective Format for the Week: Simplifying Agile Retrospectives to amplify their impact on Scrum teams

In this segment, Gemma shares her favorite approach to conducting agile retrospectives. She emphasizes the importance of keeping the format simple, especially for new teams or teams that are adapting to retrospectives. Gemma shares one example, where she uses a smiley face column, a sad face column, and a question mark column to initiate a wide-ranging conversation and to capture various types of feedback and perspectives. To complement the conversation, she captures the action items that the team wants to put into practice, using frameworks such as CAT (Concrete, Attainable, Timely) and SMART. Gemma views retrospectives as a conversational format and emphasizes the importance of asking “what’s the next immediate step?” and making small changes that have a big impact. Additionally, she mentions the 15% solutions from liberating structures and Toyota Kata as helpful tools in facilitating agile retrospectives.

Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!

About Gemma Murray

Gemma works as an Agile Coach for MOO, a branding company whose vision is to provide ‘Great design for everyone’. Having worked in various change roles using both waterfall and agile approaches throughout her career, Gemma believes in the diversity of teams to unlock innovation, creativity and delivering value.

You can link with Gemma Murray on LinkedIn.

BONUS: Navigating the Path to SRE, A Guide to Adopting Site Reliability Engineering in Your Enterprise, with Vlad Ukis and Philipp Gündisch

Siemens Healthineers engaged Philipp and Vlad due to growing challenges with their platform. As more users started using the platform, the availability requirements increased, and they wanted to reduce downtime. However, their current operations capabilities did not allow them to achieve the uptime and availability needed, and there was also a problem with the time it took to recover from failures. To address these challenges, Siemens Healthineers decided to adopt SRE as a solution to improve their operations and increase reliability. The adoption of SRE was added to the list of big initiatives, and Vlad and Philipp worked through the organization to get buy-in and support for the change.

Overcoming Challenges in Adopting Agile, Scrum, SRE: A Journey in Change Management and Leadership

Continue reading BONUS: Navigating the Path to SRE, A Guide to Adopting Site Reliability Engineering in Your Enterprise, with Vlad Ukis and Philipp Gündisch

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This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
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This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
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This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
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Internal Conference
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Download a detailed How-To to help measure success for your team
Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and TRANSFORM The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and TRANSFORM The way your team works