Nousheen Manzoor: The many anti-patterns that emerge when the Scrum Product Owner does not understand their role

The Great Product Owner: The balance of skills that enables delivery of customer value!

A great Product Owner finds a balance between helping, and attending to the customer needs, and what the team needs to succeed. Great Product Owners also build relationships with the team and their stakeholders. Even if a great PO might not be technical, they are able to create a common language with the team, so that both can inform each other and come to decisions that help the team succeed in the ultimate goal of delivering customer value!

The Bad Product Owner: The many anti-patterns that emerge when the PO does not understand their role

In this segment, we discuss several Product Owner anti-patterns. We start with the problem that many people in the role don’t have a deep enough understanding of the role, and it’s expectations, even if they are quite clearly defined in the Scrum Guide. From that lack of understanding many patterns can emerge, from not being able to contain/manage the scope to lack of understanding that the PO is there to help the team succeed, and not to be a “demanding tyrant customer” to the team! Listen in to learn about some of the critical anti-patterns that emerge when people don’t understand the PO role sufficiently well.

In this segment, we refer to the Coach Your PO e-course, which outlines some of the aspects to cover with PO’s and how to do it.

 

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Nousheen Manzoor

Nousheen believes that the future of leadership is kindness and empathy, and the same goes for any role which involves individuals and teams, like the Scrum Master role!

You can link with Nousheen Manzoor on LinkedIn.

Ruta Hardikar: The Product Owner that skipped the Sprint Reviews, and what that caused for the Scrum team

The Great Product Owner: The Customer advocate Product Owner

This Product Owner was very close to the customer, and listened to their needs as well as the struggles they had with the product. Through their work, the PO tried to focus on adding to the backlog stories that would help the customer directly, and would often act as the customer when talking to the team. They were able to focus on prioritization, and prioritized the work for the team. The PO was also able to create clear priorities and have conversations with the team about the 3 V’s: Vision, Value, and Validation.

The Bad Product Owner: The Product Owner that skipped the Sprint Reviews, and what that caused for the Scrum team

The processes we have in place influence the choices, and the focus of the Product Owners. In this segment, we talk about a team and their Product Owner that did not host a Sprint Review. Instead, the PO would focus on reviews with individuals, separate discussion with single stakeholders. However, that meant that other stakeholders would not know what the team had worked on during the Sprint. Furthermore, the team was not involved, and did not have the chance to show, and be proud of what they had accomplished during the Sprint. This was an anti-pattern that Ruta tried to overcome. Listen in to learn how Ruta tackled this anti-pattern.

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Ruta Hardikar

Ruta has over 8 years experience with Agile, and has taken the roles of Agile Coach, Scrum Master, Release Train Engineer (RTE in SAFe), working with GM Financial.

You can link with Ruta Hardikar on LinkedIn.

Pedro Silva: Blaming the Scrum team, and other Product Owner anti-patterns

The Great Product Owner: Makes the team feel the PO is also part of the team

This Product Owner was very open to taking into account the needs and requests by the team, and spent time with the team, trying to understand those. The PO felt ownership over the outcome the team was able to deliver, and tried to help the team achieve what was needed. This was a PO that felt, and made the team feel they were part of the team!

The Bad Product Owner: Blaming the team, and other anti-patterns

This Product Owner was very distant from the team, and did not see themselves as part of the development process. It was a case of the PO missing the “owner” in the role name. Although they shared what needed to be done, they did not spend time with the team working through the requirements. Then, in the Sprint reviews, he would throw the team under the bus, and criticise them openly. This was just one of the many anti-patterns, listen in to learn about the other major anti-patterns this PO displayed.

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Pedro Silva

Pedro considers himself a Scrum Master supporting software development teams while keeping his focus on their growth towards the efficient delivery of value, while having a blast.

You can link with Pedro Silva on LinkedIn.

Shaun Bradshaw: Two Scrum Product Owner anti-patterns to look out for!

The Great Product Owner: Enthusiastic Product Owners, and how they behave when working with Scrum teams

Great Product Owners are enthusiastic about what they do, they have a clear Vision, but are able to stay curious and listen to the team, stakeholders, and customers. In this segment, we look at some of the behaviors that Product Owners like this have when interacting with the team and the Scrum master.

The Bad Product Owner: Two Anti-Patterns to look out for!

In this segment, we explore two Product Owner anti-patterns that illustrate how the PO role is not only critical, but can be actively destructive for a Scrum team. The first story features a Product Owner that preferred to focus on the hardware side of the product, and through their command-and-control personality tried to bully the Scrum Master into submission!

The second story is about the Product Owner that was absent, a very frequent anti-pattern for the PO role.

In this segment, we refer to our Coach Your Product Owner e-course, which helps you tackle some of these anti-patterns proactively in your role as a Scrum Master!

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Shaun Bradshaw

Shaun is a founder and principal of Zenergy Technologies, a modern software delivery solutions firm that specializes in Agile, DevOps, Quality, and Automation. Shaun’s background in QA, testing, and metrics has played an important role in his work as an Agile consultant since he joined the community in 2008.

You can link with Shaun Bradshaw on LinkedIn and connect with Shaun Bradshaw on Twitter. You can also follow Shaun Bradshaw’s blog at the Zenergy Technologies site.

Robbie Ross: The many demands on the Scrum Product Owner role

The Great Product Owner: Curiosity, dedication and Vision, critical skills for great Scrum PO’s

Great Product Owners play a pivotal role in the success of Scrum teams, they define the Vision, and work to anticipate end user needs. But to achieve that, they – as Robbie puts it – “do all kinds of small things along the way”. In this episode, we discuss how this PO was able to put into practice some specific techniques that helped them define what needed to be done, while keeping a great relationship with the stakeholders, and keeping the trust by the team.

The Bad Product Owner: The many demands on the Scrum Product Owner role

The Product Owner is a very demanding role, Robbie describes how this aspect is often misunderstood by people in the role. The demands of the PO role go far beyond the context of the product itself, and include many demands on the human relations and collaboration skills for the Product Owner.

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Robbie Ross

Robbie is an Agile Practice Manager at Jumar Technology with a passion for working with and empowering teams to foster an Agile environment at scale. He’s also a Certified Scrum Master, Kanban practitioner and Agile community member helping teams release their genuine potential to deliver value. Quite a career shift since completing a Sports Science degree at University.

You can link with Robbie Ross on LinkedIn and connect with Robbie Ross on Twitter.

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This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
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This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
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This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
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