Problem solving is a skill that both team and Scrum Master must be proficient at. In this episode Francesco describes A3 thinking (article by Francesco on A3 problem solving), one of the tools that we can use to solve problems with the teams. He also mentions the A3 Thinker action deck, a product by Claudio Perrone, that is designed to help ask the right questions when investigating problems. For more on A3 Thinking read also Toyota Way by Jeffrey Liker and Learning to See by the Lean Institute.
About Francesco Attanasio
Francesco Attanasio is an Agile practitioner, Certified Scrum Professional® (CSP) and Certified ScrumMaster® (CSM), Developer, Trainer, Reader, Dreamer and Runner.
He’s now been working as Scrum Master for more than 3 years. Having worked so far as Scrum Developer and Scrum Master in several teams, Francesco has fieldwork experience of how Scrum can be implemented with success. He provides Lean/Agile/Scrum training and coaching to Product Owners, Scrum Masters and Development Teams.
You can find Francesco Attanasio on twitter. You can also find Francesco Attanasio on LinkedIn, and in the Scrum Alliance website.