BONUS: How Scrum Masters Can Use AI Without Becoming the Human API, With Fred Deichler

AI is already changing the practical, everyday work of Scrum Masters and Agile Coaches. In this BONUS episode, Vasco talks with Fred Deichler about moving from curiosity to real AI-supported workflows: finding team signals faster, preparing better conversations, keeping documentation in sync, and staying focused on outcomes instead of just producing more output.

From Automation to an AI Sparring Partner

“I have this partner I can work with to help me ideate things.”

Fred’s journey into AI started before the current AI wave, with automation in Jira and the practical need to surface bottlenecks without manually watching every board. The turning point came when ChatGPT stopped feeling like a search box and started acting like a thinking partner.

Faced with a team being pushed toward multiple sprint goals, Fred dumped the context into AI and asked for three to five options instead of one “right answer.” That shift helped him move from a deterministic mindset into a problem-solving mindset, using AI to explore options, challenge his own assumptions, and prepare a better conversation with the team.

The Monday Morning AI Context Builder

“It instantly sets that context for me. It sets that tone for the whole week.”

Fred describes his weekly workflow as a very practical use of AI: on Monday morning, he opens Cursor and works with his own AI harness, Atlas. Atlas is built from markdown files containing persona, skills, history, meeting transcripts, notes, and Jira data. When Fred says “good morning,” the system pulls the most relevant signals forward: aging work items, backlog health, sprint goals, and where the next team conversation should focus. Instead of starting the week by hunting for data, Fred starts with questions he can bring into the first stand-up: what is stuck, what needs refinement, and what risk is already visible?

Making Flow Metrics Visible Inside Jira

“If you’re on a page, what do you hope you could learn without asking?”

Beyond using AI as a thinking partner, Fred used AI to build a Chrome extension that surfaces useful Jira insights directly where the team already works. On the active sprint board, it shows work in progress, aging items, sprint goals, and sprint changes. In the backlog, it exposes backlog health and epic health. On the sprint report page, it adds cycle time per item so the retrospective can move from generic discussion to concrete learning. The point is not to shame the team with metrics. The point is to make the right conversation easier to start: what caused this item to take seven days, what blocked it, and what do we want to learn from that?

AI as Extra Eyes and Ears for Team Conversations

“It helps make sure that we don’t lose sight of these things I can bring back to the team.”

Fred also uses AI agents to review meeting transcripts and look for patterns that are easy to miss in the flow of daily work. The system can notice hesitation, unresolved topics, or a requirement problem that was mentioned once and never followed up. For retrospectives, Fred’s Atlas setup can review sprint transcripts around day nine of the sprint and suggest themes for the next retro. It can even generate prompts for a visual retrospective board in Copilot or a Miro board from a prompt. This helps Fred avoid relying only on recency bias and creates a better starting point for the conversation the team actually needs.

Keep the Human in the Loop, Especially for Outcomes

“It’s not about building a faster hammer. It’s about identifying the outcome you’re going for.”

A major warning in the episode is that AI can make Scrum Masters faster at producing more of the same: more notes, more summaries, more documents, more reports. Fred argues that the useful question is not “can we automate this exact process?” but “what outcome are we trying to achieve?” In a Jira-to-Azure DevOps migration, for example, the goal was not to reproduce the current time-tracking process perfectly. The goal was to provide the information accounting needed. That outcome focus keeps the human accountable for direction, judgment, and value, while AI helps explore better ways to get there.

The SPOT Framework for Finding AI Opportunities

“If it meets three or four of those, this is a great opportunity for an automation to free me up to do that more human-centric work.”

Fred uses a simple filter, the SPOT framework, to decide what AI should help with and what should remain human-led. A task is a good candidate when it is simple, predictable, observable, and tedious. Simple means it requires low human judgment and could be explained on an index card. Predictable means it happens repeatedly, either on a schedule or triggered by an event. Observable means the needed data is available to the agent and not locked away in someone’s head or behind policy. Tedious means it consumes energy without adding much human value. When a task matches most of those criteria, Fred looks for ways AI can handle the toil while he stays focused on facilitation, coaching, and decision-making.

A Small Experiment Scrum Masters Can Try Tomorrow

“If a Scrum Master finds himself operating as, like, I’m moving data from point A to point B, that is a great opportunity to say, how might we do this?”

Fred’s concrete advice is to start by noticing where you have become the “human API”: moving data between tools, updating spreadsheets, copying information into reports, or keeping documents manually aligned with reality. Write down one tedious workflow and ask your approved work AI, “How might we automatically populate this, while keeping me in the loop?” Vasco adds a useful ideation tip: if the first five ideas are not good enough, ask for five more without repetition, then five more again. The goal is not to hand over accountability. The goal is to discover what might be possible and choose one safe, small experiment.

Resources for Scrum Masters Exploring AI

“It’s all about building up your own idea of what’s possible to start those how-might-we conversations.”

For listeners who want to keep learning, Fred recommends The AI Daily Brief as a way to stay current with what is happening in AI, and Jack Roberts’ YouTube channel for practical ideas around personal AI and agent-based workflows.

About Fred Deichler

Fred Deichler

For over two decades, Fred has been a technology leader, who has been intuitively following the Scrum values and Agile principles even before discovering them. He has successfully led multiple teams on their Agile journeys, emphasizing the importance of a harmonious balance between people, processes, and tools, and continuously striving for improvement. For Fred, personal growth is as crucial as professional development.

You can link with Fred Deichler on LinkedIn and connect with Fred Deichler at Triforce Agility.

 

Global Agile Summit Preview: Mastering Your Own Career Success as a Scrum Master with Fred Deichler

In this BONUS Global Agile Summit preview episode, we explore the journey of Fred Deichler, a technology leader and the host of the product track at the Global Agile Summit (GAS). Fred shares his insights on what makes Scrum Masters successful in their roles and as individuals. Through his personal story and practical advice, Fred offers valuable lessons on continuous learning, community involvement, and self-reflection—three key elements that have contributed to his remarkable career journey.

The Journey to Mastering Your Own Success

“I didn’t think I was different from anyone else. For me it was a long process, but for others it looked like too fast.”

Fred’s journey of self-discovery began when someone asked him a simple yet profound question: “How did you achieve so much so fast?” This question prompted him to reflect on his career path and the factors that contributed to his success. Fred shares how this moment of introspection led him to identify the key elements that have shaped his career trajectory and personal growth, offering valuable insights for Scrum Masters looking to master their own success.

The Power of Continued Education

“Early in my career, I thought that my manager was there to tell me what to learn. As a manager I can inspire people, but I can’t tell you what to learn.”

Fred emphasizes the importance of taking ownership of your learning journey. He discusses how his perception of education evolved throughout his career, moving from a passive approach to an active pursuit of knowledge. Fred highlights the significance of understanding your learning style, referencing the VARK learning model, and embraces the idea that it’s okay to be different from others in how you absorb and process information. This section provides Scrum Masters with valuable insights on how to approach continuous education for personal and professional growth.

Leveraging Community Involvement

“Take those ideas that you learned and flesh them out with other people.” Continue reading Global Agile Summit Preview: Mastering Your Own Career Success as a Scrum Master with Fred Deichler

Fred Deichler: From shared Product Owner responsibilities to a focused PO that could actually help the Scrum team!

The Great Product Owner: Growth Mindset in the PO role

Great PO’s have what Fred calls a “Growth Mindset”. Fred also highlights some of the key techniques Scrum Masters can use to help Product Owners in their work, such as regular 1-on-1’s, and working with the PO in defining what they want from their career. Through this work, Fred was able to help the PO work with the team in organizing a “hackathon”, which generated great ideas for the product. In Great PO fashion the PO was also able to tell the team which of those ideas would make sense “now” vs. “not yet”.

The Bad Product Owner: The 3-headed PO hydra!

In this team, the PO had left, and the company tried to fill in the PO role quickly by bringing 3 different people together to take on that role. However, that did not go so well, as Fred explains. We explore why having multiple people in the PO role can be a great “bandaid”, but it will backfire sooner or later. We also discuss how Fred was able to bring those 3 part-time PO’s together and work to define a better way to work together for those 3 people, so that the team could have the necessary support from the PO role.

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Fred Deichler

Always leaning on the Scrum values and Agile principles (even before he knew about them), Fred has guided numerous teams through their Agile Journeys over his 20-year career in Technology leadership. Driven by a passion for continual improvement and finding a balance between people, process, and tools. And Fred knows his own journey is just as important.

You can link with Fred Deichler on LinkedIn.

Fred Deichler: Remember the Future Agile Retrospective, prospecting for risks to prepare for

Scrum Masters are, according to the Scrum Guide, responsible for the effectiveness of the Scrum team. Fred shares his own understanding of that responsibility, and how his perspective on it has evolved over time. In this segment, we talk about Evidence Based Management (EBM), and the values that EBM suggests are the key focus for teams and organizations.

Featured Retrospective Format for the Week: Remember the Future, prospective for risks to prepare for

Fred likes to ask the teams to, once in a while, focus on the future. Using pictures from the Back to the Future movie series, he helps the team prospect risks by imagining the future. This can be done in the form of asking questions such as: “imagine yourselves 3 months from now, what were the behaviors you had that helped you deliver, and what were the challenges you overcame?”

Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!

About Fred Deichler

Always leaning on the Scrum values and Agile principles (even before he knew about them), Fred has guided numerous teams through their Agile Journeys over his 20-year career in Technology leadership. Driven by a passion for continual improvement and finding a balance between people, process, and tools. And Fred knows his own journey is just as important.

You can link with Fred Deichler on LinkedIn.

Fred Deichler: Learning to communicate uncertainty in Agile planning and in SAFe

Fred joined an organization that had adopted a modified SAFe model. His job was to help the teams do joint planning with the PI (Program Increment) planning event approach from SAFe. He had been asked to help the teams because of them taking too much work into an increment. The first step Fred and the teams took was to spend a bit more time understanding and planning each increment (from 2 days to 1 week of planning time). However, this extra time did not help with the planning accuracy. Even if they planned for longer, the result was still that the teams failed to deliver what they had planned.

That’s when the challenge came from a Senior VP who asked them “how can we do things differently?”

Over the next PI, the teams and Fred came up with a different approach to help visualize and understand the impact of uncertainty over time, and its impact on the results of the PI. Listen in to learn about how to define and communicate planning uncertainty!

As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.

 

About Fred Deichler

Always leaning on the Scrum values and Agile principles (even before he knew about them), Fred has guided numerous teams through their Agile Journeys over his 20-year career in Technology leadership. Driven by a passion for continual improvement and finding a balance between people, process, and tools. And Fred knows his own journey is just as important.

You can link with Fred Deichler on LinkedIn.

Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
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Internal Conference
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Download a detailed How-To to help measure success for your team
Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and TRANSFORM The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and TRANSFORM The way your team works
Overcome Team Resistance and Gain Leadership Buy-In
Discover practical, real-world solutions from leading Agile practitioners. Download three free chapters from 'Tips from the Trenches Scrum Master Edition' and start transforming your Agile practices today!
Overcome Team Resistance and Gain Leadership Buy-In
Discover practical, real-world solutions from leading Agile practitioners. Access three free chapters from 'Tips from the Trenches Scrum Master Edition' and start transforming your Agile practices today!
Overcome Team Resistance and Gain Leadership Buy-In
Discover practical, real-world solutions from leading Agile practitioners. Download three free chapters from 'Tips from the Trenches Scrum Master Edition' and start transforming your Agile practices today!
FREE! Audiobook Chapters: Overcome Team Resistance and Gain Leadership Buy-In
Download three free chapters from 'Tips from the Trenches Scrum Master Edition' and start transforming your Agile practices today!
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