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Matthew Heusser on Systems Thinking and how to apply it in your work

In this Episode we explore Systems Thinking with Matthew, and describe a 3 step process to apply Systems Thinking in our Scrum Master work:

  1. Look at “touch time” the time that the work items are actually worked on. Matt shares with us an example of what this means in practice
  2. Find out where are the queues and where the work “stops” and waits
  3. Make the work visual, make it transparent

This process will help you to understand the system of work and diagnose the systemic problems that you will need to address.
We mention the Quality Software Management: Systems Thinking by Gerry Weinberg and Toyota Production System by Liker, both great primers to Systems Thinking applied in practice.

About Matthew Heusser

Matthew Heusser is the co-author of Save our Scrum, co-chair of the enterprise track at Agile2015, And he is also an author at CIO.com. Matt Software is a delivery consultant/writer and Collaborative software geek since before it was cool.
You can find Matthew Heusser on LinkedIn, and connect with Matthew Heusser on Twitter.

Matthew Heusser on how a Scrum Master can contribute to organizational success beyond the team

A common answer to the success question on the podcast is “when I’m no longer needed”, but that isn’t a great career advancing answer. So we explore what happens after “I’m no longer needed”.

About Matthew Heusser

Matthew Heusser is the co-author of Save our Scrum, co-chair of the enterprise track at Agile2015, And he is also an author at CIO.com. Matt Software is a delivery consultant/writer and Collaborative software geek since before it was cool.
You can find Matthew Heusser on LinkedIn, and connect with Matthew Heusser on Twitter.

Matthew Heusser shares his amazing secret to hire great professionals

Matthew shares with us a story of a disaster hire, and why the regular hiring process is not likely to succeed. He finishes with a value bomb: he shares with us a tip that will help you hire the right person every time! Don’t believe me? Listen up!

About Matthew Heusser

Matthew Heusser is the co-author of Save our Scrum, co-chair of the enterprise track at Agile2015, And he is also an author at CIO.com. Matt Software is a delivery consultant/writer and Collaborative software geek since before it was cool.
You can find Matthew Heusser on LinkedIn, and connect with Matthew Heusser on Twitter.

Matthew Heusser on what it means to “do” scrum

Many will think that having daily standups + iterations + user stories is enough to “do” Scrum. Well, that can be very far from what Scrum is about. In this episode we discuss some of the most critical anti-patterns in teams that end up under-performing or even worse: dis-integrating.
We also mention two very important books for every scrum master: Agile Software Development by Cockburn, and Team of Teams by McChrystal.

About Matthew Heusser

Matthew Heusser is the co-author of Save our Scrum, co-chair of the enterprise track at Agile2015, And he is also an author at CIO.com. Matt Software is a delivery consultant/writer and Collaborative software geek since before it was cool.
You can find Matthew Heusser on LinkedIn, and connect with Matthew Heusser on Twitter.

Matthew Heusser on how communication, positioning and expectations can be the most important job for a Scrum Master

It’s never hard to break with the status quo, and communicating the adoption process, positioning the change and managing the expectations can become the most important job for us as Scrum Masters. This was the hard-earned lesson that Matt shares with us in the podcast.
We also mention the book Agile Software Development With Scrum by Ken Schwaber and Mike Beedle, and refer to the 3 amigos: “The Three Amigos meeting is about the transition from user stories to scenarios. It is meant to happen before development starts, part of a good test first approach. It is meant to happen just before development starts.”

About Matthew Heusser

Matthew Heusser is the co-author of Save our Scrum, co-chair of the enterprise track at Agile2015, And he is also an author at CIO.com. Matt Software is a delivery consultant/writer and Collaborative software geek since before it was cool.
You can find Matthew Heusser on LinkedIn, and connect with Matthew Heusser on Twitter.

Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Internal Conference
Checklist
Internal Conference
Checklist
Download a detailed How-To to help measure success for your team
Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and TRANSFORM The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and TRANSFORM The way your team works
Overcome Team Resistance and Gain Leadership Buy-In
Discover practical, real-world solutions from leading Agile practitioners. Download three free chapters from 'Tips from the Trenches Scrum Master Edition' and start transforming your Agile practices today!
Overcome Team Resistance and Gain Leadership Buy-In
Discover practical, real-world solutions from leading Agile practitioners. Access three free chapters from 'Tips from the Trenches Scrum Master Edition' and start transforming your Agile practices today!
Overcome Team Resistance and Gain Leadership Buy-In
Discover practical, real-world solutions from leading Agile practitioners. Download three free chapters from 'Tips from the Trenches Scrum Master Edition' and start transforming your Agile practices today!
FREE! Audiobook Chapters: Overcome Team Resistance and Gain Leadership Buy-In
Download three free chapters from 'Tips from the Trenches Scrum Master Edition' and start transforming your Agile practices today!
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