Lucas Smith a step-by-step change process to help you navigate organisational change

In this episode we discuss a step-by-step approach that Lucas took to help him navigate change in an organisation where he worked. We discuss each step, why it is important, and how it helped Lucas in his quest to help the organisation change.

In this episode we refer to the book Thinking in Systems by Donella Meadows.

About Lucas Smith

Lucas has been a developer, manager, and agile coach and trainer with Boeing. Currently works a Professional Scrum Trainer with Scrum.org and is the owner of LitheWorks. Lucas enjoys helping people and organizations improve the way they work to be more creative, effective, and efficient.

You can find Lucas Smith’s company at litheworks.com.

You can link with Lucas Smith on LinkedIn.

Lucas Smith: practicing Scrum is not enough, the other critical Scrum team ingredient

Getting a team to learn and practice Scrum is not enough. There’s a critical aspect to a team’s own success and further development: feeling ownership over the product they are developing.

In this episode we discuss how the lack of ownership in the team led to bigger and bigger problems.

We also discuss how to work with manager, who sometimes are the biggest blocker for the team to evolve.

Featured Book of the week: Every good endeavour by Timothy Keller

Every Good Endeavor is about the theology of work. Timothy Keller explores the importance of vacation in work, and asks: why do we do the work we do. An important reflection for Scrum Masters, who are there to serve.

In this episode we also mention Extreme Programming explained by Kent Beck and Thinking in Systems by Donella Meadows

About Lucas Smith

Lucas has been a developer, manager, and agile coach and trainer with Boeing. Currently works a Professional Scrum Trainer with Scrum.org and is the owner of LitheWorks. Lucas enjoys helping people and organizations improve the way they work to be more creative, effective, and efficient.

You can find Lucas Smith’s company at litheworks.com.

You can link with Lucas Smith on LinkedIn.

 

Lucas Smith on how being yelled at by users changes your perspective on customer value

It is common to claim that we must user-centric, or listen more to users, or even involve users more in the product development. But Lucas has an extreme case of that message for us. Listen in to learn how being yelled at by users can totally change your perspective on what is value, and make you want to change the product development process.

About Lucas Smith

Lucas has been a developer, manager, and agile coach and trainer with Boeing. Currently works a Professional Scrum Trainer with Scrum.org and is the owner of LitheWorks. Lucas enjoys helping people and organizations improve the way they work to be more creative, effective, and efficient.

You can find Lucas Smith’s company at litheworks.com.

You can link with Lucas Smith on LinkedIn.

 

Michael Küsters on how we can help a Scrum team quickly overcome certain system conditions

Some of the anti-patterns that cause problems in our organisations are: thinking only about efficiency, separating skills and having only specialists, and trying to maximise utilisation of people’s time.

In this episode we discuss how those anti-patterns become system conditions and what we can do as Scrum Masters to overcome them. Listen in to learn about Michael’s simple solution to get a team to quickly overcome these critical anti-patterns.

 

About Michael Küsters

Michael helps companies and people become more agile by providing coaching, training and consulting in agile frameworks, principles and mindset.

Michael has consulted for a wide range of companies from small start-up to international corporation, transforming teams, divisions and entire organizations. He is a seasoned veteran with Scrum, Kanban, XP, LeSS and SAFe, Lean and Six Sigma and harnesses this vast experience for his clients’ success.

Michael is a Thought Provoker helping organizations become more agile.

You can link with Michael Küsters on LinkedIn and connect with Michael Küsters on Twitter.

Michael Küsters: success for a Scrum Master is a mature team

The success of a Scrum Master can be seen in its outcome. When something happens. Michael shares with us his successful outcome: a mature team! Listen in to learn what that means for Michael and some of the ways he has been able to help teams mature.

Featured retrospective format of the week: Open conversation

Conversation can open up the biggest issues that the team has in mind. And sometimes a good, open conversation is the best way to get the team to open up. In this episode Michael shares his approach to organising and facilitating a retrospective around the concept of having an “open conversation”.

About Michael Küsters

Michael helps companies and people become more agile by providing coaching, training and consulting in agile frameworks, principles and mindset.

Michael has consulted for a wide range of companies from small start-up to international corporation, transforming teams, divisions and entire organizations. He is a seasoned veteran with Scrum, Kanban, XP, LeSS and SAFe, Lean and Six Sigma and harnesses this vast experience for his clients’ success.

Michael is a Thought Provoker helping organizations become more agile.

You can link with Michael Küsters on LinkedIn and connect with Michael Küsters on Twitter.

Michael Küsters on avoiding Death March with Agile adoption and the help of the team

A software company wins a bid to build a software product. They realise that the time and money they have to deliver that project is way shorter than what they have done in the past. What do you do?

Many companies start their Agile journey in a similar situation. They have chewed too much and it is time to get creative. A few google queries later, and Agile is the next big thing. But now we have two problems: an impossible project and a change process! Listen in to learn how Michael turned the situation around for that client with the help of the team, of course.

About Michael Küsters

Michael helps companies and people become more agile by providing coaching, training and consulting in agile frameworks, principles and mindset.

Michael has consulted for a wide range of companies from small start-up to international corporation, transforming teams, divisions and entire organizations. He is a seasoned veteran with Scrum, Kanban, XP, LeSS and SAFe, Lean and Six Sigma and harnesses this vast experience for his clients’ success.

Michael is a Thought Provoker helping organizations become more agile.

You can link with Michael Küsters on LinkedIn and connect with Michael Küsters on Twitter.

Michael Küsters: A real story about the negative consequences of too much autonomy

Autonomy is one of the key aspects in Daniel Pink’s motivation triggers: Autonomy, Mastery, Purpose. However, there is such a thing as too much autonomy. In this episode we explore the story of a team that was too autonomous. Listen in to learn what problems that led to, and how you can help your team avoid those problems.

Featured book of the week: Humble Inquiry

Humble Inquiry by Edgar Schein is a book about the gentle art of asking and not telling. One of the core skills for a Scrum Master: asking the right questions.

 

About Michael Küsters

Michael helps companies and people become more agile by providing coaching, training and consulting in agile frameworks, principles and mindset.

Michael has consulted for a wide range of companies from small start-up to international corporation, transforming teams, divisions and entire organizations. He is a seasoned veteran with Scrum, Kanban, XP, LeSS and SAFe, Lean and Six Sigma and harnesses this vast experience for his clients’ success.

Michael is a Thought Provoker helping organizations become more agile.

You can link with Michael Küsters on LinkedIn and connect with Michael Küsters on Twitter.

Michael Küsters on the eternal IT – Business conflict, and how it affects collaboration

In this episode we explore a possible anti-pattern: the IT – Business conflict. It may start softly with some minor disagreements over priority, but if unchecked it can grow much bigger. In this episode we discover Michael’s own story of trying to bridge the gap between IT and Business, and also what he learned does not work. From Michael’s story we can learn how to tackle that possible conflict.

About Michael Küsters

Michael helps companies and people become more agile by providing coaching, training and consulting in agile frameworks, principles and mindset.

Michael has consulted for a wide range of companies from small start-up to international corporation, transforming teams, divisions and entire organizations. He is a seasoned veteran with Scrum, Kanban, XP, LeSS and SAFe, Lean and Six Sigma and harnesses this vast experience for his clients’ success.

Michael is a Thought Provoker helping organizations become more agile.

You can link with Michael Küsters on LinkedIn and connect with Michael Küsters on Twitter.

 

BONUS: Richard Kasperowski on on high-performance teams and The Core Protocols

In this episode, we explore The Core Protocols, a set of ideas developed by Jim and Michele McCarthy as they investigated the causes of performance improvement in teams.

During that research, Jim and Michele discovered that high-performance teams did a lot of things in a similar way, and we explore some of those patterns that successful teams take on.

The Core Protocols not only describe the patterns of successful teams, but also act as a “map” of the things we need to consider when helping our teams.

Read on for the detailed break down of the episode…

Continue reading BONUS: Richard Kasperowski on on high-performance teams and The Core Protocols

Jeff Bubolz on how deeply held beliefs shape the system of work

One of the least spoken about system conditions is the deep belief that “more is better”. Many organisations make decisions and organize their work based on that model: more features = more success for the product. But is it really like that?

Looking at the system conditions also means understanding what are the deeply held beliefs that the organisation acts on, and shape its ways working.

About Jeff Bubolz

Jeff is a speaker, trainer, and agile coach. He has been a Product Owner, Scrum Master and Development Team member. Jeff has worked with enterprise companies to small start-ups. His goal is to end human suffering in organizations, by nudging people to be the change they want to see in the world.

You can link with Jeff Bubolz on LinkedIn and connect with Jeff Bubolz on Twitter.