Ziryan Salayi: A simple mirroring technique that can skyrocket your change process! An Agile adoption story

Ziryan was working with 2 teams who were trying to use Scrum, but were struggling. As he started to learn more about the team, he noticed that the manager for that team had forced the team to adopt Scrum. Later on, the management team itself decided to adopt Scrum for their own work. As they started the process, one of the managers came to Ziryan explainiung why Scrum did not work for management work. This presented Ziryan with the opportunity to share that that manager’s team was also struggling with Scrum, and that they should move to Kanban instead… That’s when the story took an unexpected turn! Listen to learn how mirroring can transform the change process in your organization!

Abou Ziryan Salayi

Ziryan is a Scrum Master, Professional Scrum Trainer, and organization coach with a passion for getting the most out of people and teams. His aim is to enable employees to be fully empowered and support self-organization in all areas within agile organizations

You can link with Ziryan Salayi on LinkedIn and connect with Ziryan Salayi on Twitter.

Ziryan Salayi: Detecting and eliminating micro-management patterns in Scrum teams

This team did not feel that they could make their own decisions. When observing the team, Ziryan noticed that management was heavily involved with the team, and the team did not feel comfortable making decisions without management involvement. As he started working with the team members 1-on-1, Ziryan started to notice the patterns that had trapped this team. Listen in to learn about those anti-patterns, as well as what Ziryan did to help the team get out of that self-defeating pattern.

Featured Book of the Week: Yes-but what if it all works out? By Berthold Gunster

In Yes-but what if it all works out? By Berthold Gunster, Ziryan found an inspiring story of how to handle change with a “yes, and” rather than a “yes, but” attitude. The book helped Ziryan prepare for responding to, and harnessing change resistance. In this segment, we also talk about Scrum – A Pocket Guide by Gunther Verheyen, and the episode with Yves Hanoulle and Woody Zuill, where we discuss the heuristic: “Turn up the good”.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Ziryan Salayi: Detecting and eliminating micro-management patterns in Scrum teams Download the first 4 chapters of the BOOK for FREE while it is in Beta!

Abou Ziryan Salayi

Ziryan is a Scrum Master, Professional Scrum Trainer, and organization coach with a passion for getting the most out of people and teams. His aim is to enable employees to be fully empowered and support self-organization in all areas within agile organizations

You can link with Ziryan Salayi on LinkedIn and connect with Ziryan Salayi on Twitter.

Ziryan Salayi: Lessons learned about preparing teams for the Scrum Master to leave

Zyrian shares 2 stories with us today. One story reminds us of our limits as Scrum Masters. It’s tempting to take on several teams, but is that really the right thing to do? We discuss what Ziryan learned when attempting to serve 3 teams! We also talk about a surprising event that happened to Ziryan, which reminded him of how important it is to prepare the team to take ownership of their work, and not be overly dependant on the Scrum Master.

Abou Ziryan Salayi

Ziryan is a Scrum Master, Professional Scrum Trainer, and organization coach with a passion for getting the most out of people and teams. His aim is to enable employees to be fully empowered and support self-organization in all areas within agile organizations

You can link with Ziryan Salayi on LinkedIn and connect with Ziryan Salayi on Twitter.

Rafał Witaszek: When the Product Owner does not link stories to a specific product, they destroy the ability to deliver value

The Great Product Owner: A truly collaborative approach to the PO work

This PO was able to communicate clearly, but also step back, doing only enough research to provide options for the team to decide on. He helped the team clarify ambiguities and brought them challenges that the team could own and help resolve. It was a true collaborative approach to the PO work!

The Bad Product Owner: When the work is not linked to a specific product, it loses meaning, and destroys the ability to deliver value

This PO was not fully aware or able to communicate the products the team was working on. He did not have a clear picture of the portfolio of different products the team needed to support. This caused serious problems in prioritizing and communicating progress to stakeholders, as the team was not able to understand when they were jeopardizing certain products by working on work that was not related to that product. Rafał started a process to help the team, and the PO to list all of the products they had to support, and started to organize the backlog around the products, not just a list of tasks.

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Rafał Witaszek

Rafał believes the best things are done together. As a Scrum Master, his focus is on enabling communication within an organization. As he is also a passionate sailor, he’s learned that we need to adjust our sails to make the best use of the wind. Focus on what we can affect, and leave other things out.

You can link with Rafał Witaszek on LinkedIn.

Rafał Witaszek: Is your team “chatty”? And other questions we can ask to assess Scrum Master success

Is your team “chatty”? That’s the first question that Rafał suggests we ask from ourselves as we assess our progress, and success as a Scrum Master. We also talk about different metrics we can use to help us guide, and support the team.

Featured Retrospective Format for the Week: The 4L’s and Starfish retrospectives as possible options for different goals

In this segment, we hear from Rafał how the 4L’s retrospective and the Starfish retrospectives can be used for different purposes. He describes for us, what each of these formats is best for, and how he organizes his facilitation to help the teams focus on those different outcomes.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!

About Rafał Witaszek

Rafał believes the best things are done together. As a Scrum Master, his focus is on enabling communication within an organization. As he is also a passionate sailor, he’s learned that we need to adjust our sails to make the best use of the wind. Focus on what we can affect, and leave other things out.

You can link with Rafał Witaszek on LinkedIn.

Rafał Witaszek: Leading change bottom-up and top-down at the same time!

When Rafał joined this organization, he realized the IT department was being blamed as the bottleneck for the speed of the organization. Together with his colleagues, they sent an email to the CEO explaining what they saw, and how they started to understand that the IT department could be more efficient (they had already done some changes), but their backlogs were empty, and not enough work was being added to the teams’ backlogs.

This started a whole change process, where the CEO took the lead and helped them work with the rest of the organization to improve the situation.

About Rafał Witaszek

Rafał believes the best things are done together. As a Scrum Master, his focus is on enabling communication within an organization. As he is also a passionate sailor, he’s learned that we need to adjust our sails to make the best use of the wind. Focus on what we can affect, and leave other things out.

You can link with Rafał Witaszek on LinkedIn.

Rafał Witaszek: Helping a Scrum team that was drowning in “invisible” work

Rafał joined a large organization that was moving to Agile. Even if the team Rafał joined claimed to have been practicing Scrum, when he observed the team, it looked like they were organized around components, and the team also had a large amount of “hidden” work. There was not enough transparency on what was going on. This is when Rafał understood that a lot of work was needed to help this team understand the situation, and act on it.

In this segment, we refer to the episode with Jeff Campbell and János Csorvási, where they also describe a similar situation, and how they got out of it. We also refer to the idea of using the Iceberg visualization to help teams understand that there’s a lot of “invisible” work that needs to be surfaced for the team to be able to take action.

Featured Book of the Week: Atomic Habits by James Clear

In Atomic Habits An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear, Rafał found many ideas, and practices that helped him change how he operates both in his professional and personal life. In this segment, we also refer to the book The First 90 Days: Proven Strategies for Getting Up to Speed Faster and Smarter, Updated and Expanded by Watknis.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Rafał Witaszek

Rafał believes the best things are done together. As a Scrum Master, his focus is on enabling communication within an organization. As he is also a passionate sailor, he’s learned that we need to adjust our sails to make the best use of the wind. Focus on what we can affect, and leave other things out.

You can link with Rafał Witaszek on LinkedIn.

Rafał Witaszek: What is often missing when an Agile adoption process starts to fail

When Rafał joined this organization, he had a conversation with some of the Agile Coaches and Product Owners. In that process, he presented some ideas, and they came to an agreement of how to introduce Agile. However, that was not enough. Quickly, Rafał discovered that some critical stakeholders had not been listened to, which caused adoption problems. Rafał learned a key lesson in creating alignment between stakeholders before starting an engagement.

About Rafał Witaszek

Rafał believes the best things are done together. As a Scrum Master, his focus is on enabling communication within an organization. As he is also a passionate sailor, he’s learned that we need to adjust our sails to make the best use of the wind. Focus on what we can affect, and leave other things out.

You can link with Rafał Witaszek on LinkedIn.

Thomas van Zuijlen: Helping Product Owners get out of the “weeds”, by focusing them on the future, and the “why” question

The Great Product Owner: The PO that could survive even the most embarrassing of situations, and help everyone move on

This PO was able to be involved with the team, but also let the team make their own decisions. But that was not the only superpower. This PO was also able to recover from the most awkward situations, and give everybody a sense of progress. Listen in to learn about a specific, and potentially embarrassing situation that the PO handled perfectly.

The Bad Product Owner: Helping PO’s get out of the “weeds”, by focusing them on the future, and the “why” question

When PO’s get involved with making technical decisions with the team (getting involved with the “how”), they tend to interfere more than help. The setup is so that the team usually then follows whatever the PO thinks they should do (as PO’s often have a technical background, or at least authority), and then the team loses the ownership of their own decisions. In this case, we also hear the the PO was so busy with the “how”, they didn’t have time to think about the future and the “why”. This is a self-perpetuating pattern that we need to help PO’s get out of.

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Thomas van Zuijlen

Thomas is an independent Scrum Master and workshop facilitator from the Netherlands. He believes self-organization, empiricism and facilitation will save the world (of work). A former developer and occasional quiz master with 15 years of experience, Thomas operates in the Netherlands and Lithuania. His weekly newsletter on practical agility can be found at TheBacklog.cc.

You can link with Thomas van Zuijlen on LinkedIn.

Thomas van Zuijlen: The double-diamond visualization to guide Scrum teams in their retrospectives

Thomas’ approach to being a successful Scrum Master includes “making waves”, or has he describes it: “getting angry emails”. We talk about how important it is to look at the reactions people show when discussing the ways of working, and how important emotions are in showing us – the Scrum Masters – if we are having an impact!

Featured Retrospective Format for the Week: The double-diamond visualization to guide Scrum teams in their retrospectives

Thomas likes to use many different formats with the teams he works with. However, he strives to make the process of the retrospective explicit for the teams as they get started. He uses the Double-diamond visualization for the process of the workshop. After a few times of using that visualization, the teams know how the retrospectives go, and start being more natural and taking on the normal flow of the retrospective.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!

 

About Thomas van Zuijlen

Thomas is an independent Scrum Master and workshop facilitator from the Netherlands. He believes self-organization, empiricism and facilitation will save the world (of work). A former developer and occasional quiz master with 15 years of experience, Thomas operates in the Netherlands and Lithuania. His weekly newsletter on practical agility can be found at TheBacklog.cc.

You can link with Thomas van Zuijlen on LinkedIn.

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