David Gentry: The project management anti-pattern Scrum Masters fall into

Having a project management background is a good experience for Scrum Masters, however, it can also be a problem. In this episode, we talk about the possible anti-patterns that come with a project management background and how to avoid them in your role as a Scrum Master. 

About David Gentry

David Gentry is an Agile Coach and Scrum Master. He has served in a variety of other roles in his career including developer, data analyst, business analyst, quality analyst, and project manager. In his free time, he can be found playing bass guitar and interpreting how groove applies to life and agility. 

You can link with David Gentry on LinkedIn and connect with David Gentry on Twitter.

Long Suciu: setting clear goals, a trait Great Product Owners share

This week we talk about the dictator Product Owner and the Product Owner that enables his team by helping them set clear and understandable goals.

The Product Owner Anti-pattern for the week: The mistrusting dictator anti-pattern

Trust between the Product Owner and the team is critical. When there’s a lack of trust, the PO is tempted to control instead of listening to the team. As Scrum Masters, we must look out for the signs that there’s no trust between PO and team, and act on it.

The Great PO pattern for the week: Focusing on clear and understandable goals

There are many things that great Product Owners do, but one of the most relevant is to set clear, and understandable goals for the team. In Great Product Owner segment, we talk about goals and collaboration. We also talk about how Great Product Owners distribute decisions to the team and rely on the team to help them in their work.

 

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Long Suciu

Long is driven by a passion to help people unlock their potential and discover their own capacities. He has spent the past 20 years helping teams and organizations find and put in place better ways of working.

You can link with Long Suciu on LinkedIn.

Long Suciu: using Liberating Structures to plan and facilitate Agile Retrospectives

Long suggests that Scrum Masters collect feedback from the team to assess their success. The method he suggests is the team NPS: “How likely are the team members to recommend that others join the team?” We also talk about how it is important to measure and reflect to reach a successful outcome for our work as Scrum Masters.

In this Article, you can read how Jason Little (a previous guest on the podcast) used the NPS survey to evaluate his own work.

In a previous episode with Jeff Kosciejew we also reviewed the use of NPS for Scrum Master performance self-evaluation.

Featured Retrospective format of the Week: Liberating Structures

Retrospectives follow a specific set of activities, from the check-in to get everybody focused and in the mood to reflect, to the data gathering. These activities can be organized in many ways. In this episode, we talk about Liberating Structures, a set of activities that you can use in any of the steps of the retrospective.

About Long Suciu

Long is driven by a passion to help people unlock their potential and discover their own capacities. He has spent the past 20 years helping teams and organizations find and put in place better ways of working.

You can link with Long Suciu on LinkedIn.

Long Suciu: transforming the way of working for a Product Owner team

Change can happen at any time, it does not need to be large or involve many teams. As Scrum Masters, we help the teams change continuously. In this episode, we talk about a change of perspective in a Product Owner team that led to positive changes and create a collaborative environment. We also talk about what was the role of the Scrum Master when it comes to helping change happen in that team.

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Long Suciu

Long is driven by a passion to help people unlock their potential and discover their own capacities. He has spent the past 20 years helping teams and organizations find and put in place better ways of working.

You can link with Long Suciu on LinkedIn.

Long Suciu: Applying Scrum in a Marketing team

Although Scrum was developed in a software environment, the fact is that Scrum can be applied to many different types of teams. In this episode, we learn about how Long applied Scrum in a marketing team, and the anti-patterns he had to face in that environment.

Featured Book for the Week: Lean Startup by Eric Ries

If you got started with Scrum and then discovered Lean Startup, you probably found it to be in line with what you had practiced before. However, Long discovered the Lean Startup book by Eric Ries before learning Scrum, and it reshaped his thinking about what is possible.

About Long Suciu

Long is driven by a passion to help people unlock their potential and discover their own capacities. He has spent the past 20 years helping teams and organizations find and put in place better ways of working.

You can link with Long Suciu on LinkedIn.

Long Suciu explains how a new Product Owner can derail a great team

Having helped a team reach a high-level of performance, it is easy to think that the team will continue to perform for a long time. In this episode, we explore how a team change (a new Product Owner) can reverse a positive trend, and impact the team’s performance. Listen in to learn why that happened, and how you can prevent it from happening to your team.

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Long Suciu

Long is driven by a passion to help people unlock their potential and discover their own capacities. He has spent the past 20 years helping teams and organizations find and put in place better ways of working.

You can link with Long Suciu on LinkedIn.

Katy Cabral & Joseph Contreras: How to foster collaboration between the Scrum team and Product Owner

This week, the discussion about the Product Owner role is all about collaboration with the team.

The Product Owner pattern for the week

With two guests this week, we also cover 2 examples of a good Product Owner. Firstly, we talk about the importance of bringing information and data to the team to help them understand and be part of the decision making for the product.

Secondly, we talk about the need for Product Owners to allow the team to give their input, and be heard when it comes to product decisions. Great Product Owners allow their teams to contribute their own ideas and therefore feel invested in the success of the product.

The Product Owner anti-pattern for the week

The two anti-patterns we discuss this week are related to the collaboration (or lack thereof) between the team and Product Owner.

The first anti-pattern is about the Product Owner that was an outside “customer” (from another department) to the team. When that happens, there’s the temptation to let the PO lead, and not challenge them. Collaboration happens when the PO brings their view, listens, and then makes decisions together with the team.

The second anti-pattern is about the Product Owner as an expert. When the PO is an expert, they might feel they have to bring in all the answers, and therefore make it more difficult for the team to feel ownership and contribute to the product. It can also happen that the PO becomes a micro-manager. All signs to look out for.

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

 

About Katy Cabral & Joseph Contreras

Katy has over 14 years of software delivery experience, serving in roles ranging from analyst to developer, project manager and for more than 6 years, also Scrum Master. Her Scrum experience has been mostly with distributed teams working across multiple time zones. She hopes to someday have the opportunity to travel to meet her colleagues in China, but for now, Katy enjoys reading about creative methods to keep her team engaged.

You can link with Katy Cabral on LinkedIn.

Joe is an experienced scrum master, who strives each day to help and coach his squad to continuously improve how they work so that they can be awesome.

Joe is also a scrum master chapter lead at Fidelity Investments.

You can link with Joseph Contreras on LinkedIn.

Katy Cabral & Joseph Contreras: 3 signs of a successful Scrum team

Scrum Master’s success is dependent on the team’s approach to solving their own problems. In this episode, we talk about how teams that take ownership of the process, make decisions on their own and find their own incremental improvements are a sign of a successful Scrum Master. But how do we get there? In the episode, we talk about tools that help Scrum Masters succeed.

Featured Retrospective Format of the Week: Wow, Wandering, Worried. Artifacts, events, roles

Joe and Katy share with us two retrospective formats. First, we discuss “Wow, Wandering, Worried. Artifacts, events, roles”, a format that turns the team’s attention to the items, or things they want to improve.

The second agile retrospective format is the “Picture retrospective” (example: The Sailboat Retrospective exercise). In this segment, we specifically talk about the use of pictures or drawings as check-in as well as data gathering and decision exercises.

About Katy Cabral & Joseph Contreras

Katy has over 14 years of software delivery experience, serving in roles ranging from analyst to developer, project manager and for more than 6 years, also Scrum Master. Her Scrum experience has been mostly with distributed teams working across multiple time zones. She hopes to someday have the opportunity to travel to meet her colleagues in China, but for now, Katy enjoys reading about creative methods to keep her team engaged.

You can link with Katy Cabral on LinkedIn.

Joe is an experienced scrum master, who strives each day to help and coach his squad to continuously improve how they work so that they can be awesome.

Joe is also a scrum master chapter lead at Fidelity Investments.

You can link with Joseph Contreras on LinkedIn.

Katy Cabral & Joseph Contreras: How to handle “legacy” tasks for new Scrum team members

Sometimes, new teams are formed where some team members still have “legacy” tasks in their to-do lists. When that happens, it is the responsibility of the team (with the help of the Scrum Master) to figure out how to handle that work. There are many options to handle that situation. What is not ok is to let it grow, and spiral out of control. Teams own tasks, not individuals, therefore the Scrum Masters should help the team understand that legacy tasks are a team issue, not a personal issue.

In this episode, we refer to the concept of T-Shaped skillsets for individuals, and the Agile Retrospective format called “pre-mortem”.

About Katy Cabral & Joseph Contreras

Katy has over 14 years of software delivery experience, serving in roles ranging from analyst to developer, project manager and for more than 6 years, also Scrum Master. Her Scrum experience has been mostly with distributed teams working across multiple time zones. She hopes to someday have the opportunity to travel to meet her colleagues in China, but for now, Katy enjoys reading about creative methods to keep her team engaged.

You can link with Katy Cabral on LinkedIn.

Joe is an experienced scrum master, who strives each day to help and coach his squad to continuously improve how they work so that they can be awesome.

Joe is also a scrum master chapter lead at Fidelity Investments.

You can link with Joseph Contreras on LinkedIn.

Katy Cabral & Joseph Contreras: Helping teams work well with a demanding Product Owner

A common anti-pattern Scrum Masters encounter in their teams is the inability to say “No!” This becomes an especially impactful anti-pattern when the team is unable to say “No!” to the Product Owner. When that happens we run the risk of allowing the team to ver overwhelmed, and eventually decrease the quality of their work.

In this episode, we discuss that anti-pattern and how Scrum Masters can help Product Owners and teams to avoid that from becoming destructive for the team.

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

Featured Book for the Week: Scrum: the art of doing twice the work, in half the time by Sutherland & Unmarketing, Scott Stratten

This week we have a tag team for guests and therefore we have two books to discuss. Katy recommends Scrum: the art of doing twice the work, in half the time by Jeff Sutherland.

That book helped Katy understand better her role as a Scrum Master.

Joe takes a different approach and recommends a book that is not about Scrum or Agile: Unmarketing – stop marketing, start engaging by Scott Stratten. This book helped Joe understand better the team he is working with, which is a marketing team.

In this episode, we also refer to Who the Hell Wants to Work for You?: Mastering Employee Engagement by Tim Eisenhauer and Overcoming the Five Dysfunctions of a Team: A Field Guide for Leaders, Managers, and Facilitators by Patrick Lencioni, a follow-up to a regular recommendation on the podcast: The Five Dysfunctions of a Team by Patrick Lencioni.

About Katy Cabral & Joseph Contreras

Katy has over 14 years of software delivery experience, serving in roles ranging from analyst to developer, project manager and for more than 6 years, also Scrum Master. Her Scrum experience has been mostly with distributed teams working across multiple time zones. She hopes to someday have the opportunity to travel to meet her colleagues in China, but for now, Katy enjoys reading about creative methods to keep her team engaged.

You can link with Katy Cabral on LinkedIn.

Joe is an experienced scrum master, who strives each day to help and coach his squad to continuously improve how they work so that they can be awesome.

Joe is also a scrum master chapter lead at Fidelity Investments.

You can link with Joseph Contreras on LinkedIn.