Jeff Maleski Change Management gone wrong and what to do about it

Sometimes we do a great job, we help the teams reach a cross-functional collaboration, they are able to release production ready code but… Did we really reach our goal?

Jeff tells a story of a change process where some of the critical ingredients of change were in place, but it was something else that was missing. Listen in to learn about the anti-pattern that revealed itself later on.

About Jeff Maleski

Jeff is passionate about working with and building up both individuals and teams using ideas from Jurgen Appelo’s Management 3.0 and Dan Pink’s Drive. When leading project teams, Jeff strives for empirical based planning and forecasting, continuous learning, and delivering high quality software products that exceed expectations. Jeff believes in leading by actions and focusing on building relationships with others.

You can link with Jeff Maleski on LinkedIn.

Jeff Maleski on developing teams and team members

When we let the team grow their own silos, then we end up with teams that have many single points of failure. Is that really what is best for the team or the business? The famous bus-factor metric tells us how many people would have to be run over by a bus for us to hit a major problem.

Are you helping your team reflect on their bus-factor areas? Listen in to learn about the practices you can use to identify and resolve those bus-factor problems.

Featured book of the week: The Ideal Team Player by Patrick Lencioni

A question that many managers ask themselves: who’s the best person to hire for my team? In The Ideal Team Player, Patrick Lencioni explores the characteristics and how to develop the idea team player for the team.

 

About Jeff Maleski

Jeff is passionate about working with and building up both individuals and teams using ideas from Jurgen Appelo’s Management 3.0 and Dan Pink’s Drive. When leading project teams, Jeff strives for empirical based planning and forecasting, continuous learning, and delivering high quality software products that exceed expectations. Jeff believes in leading by actions and focusing on building relationships with others.

You can link with Jeff Maleski on LinkedIn.

Using Lean and Agile to save a hospital from bankruptcy: twice! The Bungsu Hospital Story

When Marcus Hammaberg first started to work with the Bungsu hospital they were in a devastating situation. Their finances were on a bottom low after years of decline of patients visiting, their operational permit had not been renewed and they were operating on a probation, the staff was disengaged and blasé … oh, that’s right – the roof of the entire second floor had collapsed.

Read on for more…

Continue reading Using Lean and Agile to save a hospital from bankruptcy: twice! The Bungsu Hospital Story

Jeff Maleski Digital Transformation in traditional organizations

What can 5 monkeys tell us about agile/digital transformation? That’s what Jeff was asking when he found himself in the middle of an agile transformation in an organization where some people had been working for decades.

That led to an important insight. If you don’t care, it’s impossible to change. Listen in to learn how Jeff reached that insight and what were the lessons he carried into his work as a Scrum Master.

About Jeff Maleski

Jeff is passionate about working with and building up both individuals and teams using ideas from Jurgen Appelo’s Management 3.0 and Dan Pink’s Drive. When leading project teams, Jeff strives for empirical based planning and forecasting, continuous learning, and delivering high quality software products that exceed expectations. Jeff believes in leading by actions and focusing on building relationships with others.

You can link with Jeff Maleski on LinkedIn.

BONUS: Tim Ottinger on practical ways to enable psychological safety: The Trust Transaction

Psychological safety has been claimed to impact greatly the productivity and well being of teams. Building trust is how we reach psychological safety, but trust is a touchy topic for teams. Scrum Masters try to build trust between team members, with stakeholders, with other teams, with the Product Owner. Trust maybe one of the critical ingredients that allows collaboration to emerge. But how do we build trust? How do we learn what works, and what doesn’t when building trust?

Tim Ottinger shares his learning in this BONUS episode on trust, with a very practical approach, just like we like it here on the podcast.

Read on for the details on the Trust Transaction…

Continue reading BONUS: Tim Ottinger on practical ways to enable psychological safety: The Trust Transaction

Lucas Smith working harder as an Anti-Pattern and the importance of asking why

Nobody gets credit for solving problems that never happened is a paper that explores why the tools that are the reason for success in some companies are ineffective in other companies. And when that happens, people in those organizations have the tendency to work even harder. But is that enough?

In this episode we explore the idea that working harder may be an anti-pattern, and we explore the impact of a simple question: “why?” Go deeper, ask why.

About Lucas Smith

Lucas has been a developer, manager, and agile coach and trainer with Boeing. Currently works a Professional Scrum Trainer with Scrum.org and is the owner of LitheWorks. Lucas enjoys helping people and organizations improve the way they work to be more creative, effective, and efficient.

You can find Lucas Smith’s company at litheworks.com.

You can link with Lucas Smith on LinkedIn.

Lucas Smith shares his 5 Scrum Master success benchmarks

The questions we ask from ourselves, and the team asks from themselves are critical to influence our behaviour and decisions. In this episode we explore 5 different aspects for a successful Scrum Master, and what Lucas has learned about them.

Featured Retrospective format of the week: The Starfish Retrospective

The Starfish format is popular, and we have discussed it here on the podcast. But Lucas brings an interesting twist: add a personal question to the retrospective to create a safer environment. Listen in to learn how Lucas applies that idea.

About Lucas Smith

Lucas has been a developer, manager, and agile coach and trainer with Boeing. Currently works a Professional Scrum Trainer with Scrum.org and is the owner of LitheWorks. Lucas enjoys helping people and organizations improve the way they work to be more creative, effective, and efficient.

You can find Lucas Smith’s company at litheworks.com.

You can link with Lucas Smith on LinkedIn.

Lucas Smith a step-by-step change process to help you navigate organisational change

In this episode we discuss a step-by-step approach that Lucas took to help him navigate change in an organisation where he worked. We discuss each step, why it is important, and how it helped Lucas in his quest to help the organisation change.

In this episode we refer to the book Thinking in Systems by Donella Meadows.

About Lucas Smith

Lucas has been a developer, manager, and agile coach and trainer with Boeing. Currently works a Professional Scrum Trainer with Scrum.org and is the owner of LitheWorks. Lucas enjoys helping people and organizations improve the way they work to be more creative, effective, and efficient.

You can find Lucas Smith’s company at litheworks.com.

You can link with Lucas Smith on LinkedIn.

Lucas Smith: practicing Scrum is not enough, the other critical Scrum team ingredient

Getting a team to learn and practice Scrum is not enough. There’s a critical aspect to a team’s own success and further development: feeling ownership over the product they are developing.

In this episode we discuss how the lack of ownership in the team led to bigger and bigger problems.

We also discuss how to work with manager, who sometimes are the biggest blocker for the team to evolve.

Featured Book of the week: Every good endeavour by Timothy Keller

Every Good Endeavor is about the theology of work. Timothy Keller explores the importance of vacation in work, and asks: why do we do the work we do. An important reflection for Scrum Masters, who are there to serve.

In this episode we also mention Extreme Programming explained by Kent Beck and Thinking in Systems by Donella Meadows

About Lucas Smith

Lucas has been a developer, manager, and agile coach and trainer with Boeing. Currently works a Professional Scrum Trainer with Scrum.org and is the owner of LitheWorks. Lucas enjoys helping people and organizations improve the way they work to be more creative, effective, and efficient.

You can find Lucas Smith’s company at litheworks.com.

You can link with Lucas Smith on LinkedIn.

 

Lucas Smith on how being yelled at by users changes your perspective on customer value

It is common to claim that we must user-centric, or listen more to users, or even involve users more in the product development. But Lucas has an extreme case of that message for us. Listen in to learn how being yelled at by users can totally change your perspective on what is value, and make you want to change the product development process.

About Lucas Smith

Lucas has been a developer, manager, and agile coach and trainer with Boeing. Currently works a Professional Scrum Trainer with Scrum.org and is the owner of LitheWorks. Lucas enjoys helping people and organizations improve the way they work to be more creative, effective, and efficient.

You can find Lucas Smith’s company at litheworks.com.

You can link with Lucas Smith on LinkedIn.