Justin Chapman: How to help the Product Owner learn to collaborate with the Scrum Team

Market focus by PO’s is always a great start, however, when they take that focus to mean “ignoring the team’s needs”, the PO role rapidly turns into an anti-pattern. In this episode, we discuss the two sides from that “market focus” coin, when it comes to the PO role.

The Great Product Owner: Deliberate assumption validation

Great Product Owners are deliberate about how and what do when trying to validate their assumptions about the product they own. If we add to this the ability to learn from and listen to the Scrum Master’s perspective on the role, we might be close to the perfect PO.

The Bad Product Owner: Lack of collaboration with the team

Often, Product Owners have a Product Manager background, and therefore bring in that perspective. One of the biggest problems with those PO’s is that they don’t carve out the time to work with, and understand what the teams need. This presents a big challenge for Scrum Masters. In this episode, we talk about how to work with PO’s that come from the PM background, and how to use “powerful questions” to help the PO understand their role when it comes to collaborating with the team

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Justin Chapman

A Product and Agile Coach with product management experience ranging from payments to enterprise custom build. Justin has hosted a small series on Product Management and another series on Being a Scrum Master. 

Justin has also pioneered a new form of Canvas to help bring teams together. All of this information can be found on his blog: http://www.ponolabs.com/labs/

You can link with Justin Chapman on LinkedIn.

Justin Chapman: How to find what Agile Retrospective format works for your team

Justin’s definition of success revolves around the success of the team and the product itself. We discuss how Scrum Masters can find out what is success for the product, and help their teams focus on product success. In this episode, we also talk about the need to involve the executives in the definition of success for the product.

Featured Retrospective Format for the Week: How to find what retrospective works for your team

In this segment, Justin asks the question: “do you really know what kind of retrospective would work for your team?” We explore this question and how Justin works with the team to define what would be the best approach for them, and for their context.

About Justin Chapman

A Product and Agile Coach with product management experience ranging from payments to enterprise custom build. Justin has hosted a small series on Product Management and another series on Being a Scrum Master. 

Justin has also pioneered a new form of Canvas to help bring teams together. All of this information can be found on his blog: http://www.ponolabs.com/labs/

You can link with Justin Chapman on LinkedIn.

Justin Chapman: How a challenging project offered an opportunity for change

When this project started, there were multiple teams involved that had not yet collaborated effectively. On top of that, the project was very challenging for everyone involved. Justin worked with the teams to help them realize that their shared challenge could be resolved if they were able to change their approach to collaboration. In this episode, we share a great story of transformation at the team level that yields many insights for changes across the whole organization.

In this episode, we refer to the book Getting Things Done by David Allen.

About Justin Chapman

A Product and Agile Coach with product management experience ranging from payments to enterprise custom build. Justin has hosted a small series on Product Management and another series on Being a Scrum Master. 

Justin has also pioneered a new form of Canvas to help bring teams together. All of this information can be found on his blog: http://www.ponolabs.com/labs/

You can link with Justin Chapman on LinkedIn.

Justin Chapman: Work only on what you and the Scrum team can influence

Once in a while, we work with a team that is down in the doldrums of morale. That’s never an easy challenge to take on as a Scrum Master because the reasons for the lack of morale can be deep-seated and completely outside the team’s control. On the other hand, as we discuss in this episode, that realization can transform our perspective and help thet eam find ways to jump out of the hole they found themselves in. We talk about morale, and how simple tricks can totally transform the morale of a team, and we do that by realizing and implementing something all Scrum Masters should focus on work on what you can directly affect.

Featured Book of the Week: Agile Retrospectives

In Agile Retrospectives by Diana Larsen and Esther Derby, Justin found great inspiration for how to facilitate retrospectives with the teams he works with and also learned how important it is to prepare and crush the facilitation challenges we face as Scrum Masters.

About Justin Chapman

A Product and Agile Coach with product management experience ranging from payments to enterprise custom build. Justin has hosted a small series on Product Management and another series on Being a Scrum Master. 

Justin has also pioneered a new form of Canvas to help bring teams together. All of this information can be found on his blog: http://www.ponolabs.com/labs/

You can link with Justin Chapman on LinkedIn.

Justin Chapman: How to work with executives in an Agile transformation

When we start working as a Scrum Master or Agile Coach in an organization, we very often face “resistance” to the adoption of the ideas we are already on board with. Without noticing, we start talking the “lingo” of Scrum Master and Agile Coach, and in the process, we lose our most important allies: the people who will ultimately benefit from Agile adoption. In this episode, we talk about how to talk to executives to get their understanding and cooperation. We need to learn to address their fears.

About Justin Chapman

A Product and Agile Coach with product management experience ranging from payments to enterprise custom build. Justin has hosted a small series on Product Management and another series on Being a Scrum Master. 

Justin has also pioneered a new form of Canvas to help bring teams together. All of this information can be found on his blog: http://www.ponolabs.com/labs/

You can link with Justin Chapman on LinkedIn.

BONUS: #NoEstimates in practice, interview with the Runtastic app team

In this episode, we interview Andre, Fabian and Aleksandar, team members at one of the Runtastic App teams. At the time of recording, they had 5 months of experience with #NoEstimates at the team level, and that led us to explore how they applied #NoEstimates; what prompted them to change their way of working; and many other practical questions related to the use of #NoEstimates approaches in their product development work.

The path to #NoEstimates

Continue reading BONUS: #NoEstimates in practice, interview with the Runtastic app team

Dimitri Favre: Product Ownership in Scrum is teamwork!

An often missed aspect of Product Ownership is the fact that it is mostly teamwork. That a team can bring a lot of input to the solution definition if they are able to interact with the Product Owner. But there is a dark side to this realization: when the PO is absent, or unable to justify the requirements… We discuss these anti-patterns, and why teamwork is so important when it comes to Product Ownership.

The Great Product Owner: Product Ownership is teamwork

In this segment, we talk about how the Product Owner role is not really only the Product Owner’s responsibility, but that the nest Product Owners are able to work together with the team to answer the question: “What is the minimum solution that fulfills this need?”

The Bad Product Owner: The Pass-through Product Owner

Sometimes, Product Owners act as mere channels for requirements. These “pass-through PO’s” convey the information they collect elsewhere but are often unable to share the reasoning for their ideas with the team, which leads to poor quality requirements, poor quality implementations, and a lack of collaboration with the teams.

In this segment we also refer to the “ghost PO”, a Product Owner that is present only in planning and in the review but is mostly absent, not being able to interact with the team to clarify questions and help the team fine-tune the implementation with early feedback.

 

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Dimitri Favre

Dimitri is a business, transformation, and agile coach and a repented project manager. Dimitri works side by side with executives, managers, and teams to uncover better ways of developing software and delighting customers. 

Dimitri is the author of a recent book, on the topic of #NoProjects: Live Happily Ever After Without Projects: A #NoProjects book.

You can link with Dimitri Favre on LinkedIn and connect with Dimitri Favre on Twitter.

Dimitri Favre: Helping Scrum teams take ownership of their improvements

How can the Scrum Master step out of the “leader” role, and let the team learn to lead itself? We discuss simple techniques that Dimitri experimented with to make sure that the team does not lean on the Scrum Master, but rather takes the initiative.

Featured Retrospective Format for the Week: The Circles of Influence

Circles of Influence is a tool we’ve referenced often here on the Scrum Master Toolbox Podcast, and Dimitri’s favorite retrospective format uses that tool. Through this format, Dimitri helps the teams he works with a focus on what they can influence, rather than despair over what they can’t.

About Dimitri Favre

Dimitri is a business, transformation, and agile coach and a repented project manager. Dimitri works side by side with executives, managers, and teams to uncover better ways of developing software and delighting customers. 

Dimitri is the author of a recent book, on the topic of #NoProjects: Live Happily Ever After Without Projects: A #NoProjects book.

You can link with Dimitri Favre on LinkedIn and connect with Dimitri Favre on Twitter.

Dimitri Favre: When a Scrum team needs to change an organization in order to succeed

Sometimes, we can succeed so well with the teams, that the teams start feeling that the organization as a whole is not ready for them. In this episode, we talk about a team that was pushing the boundaries and getting push back from the organization. We discuss the different approaches Dimitri took to help the organization and the team find a common agreement and a new way of working. 

In this episode, we refer to the Jobs To Be Done framework, and Dimitri’s book: Live Happily Ever After Without Projects: A #NoProjects book.

About Dimitri Favre

Dimitri is a business, transformation, and agile coach and a repented project manager. Dimitri works side by side with executives, managers, and teams to uncover better ways of developing software and delighting customers. 

Dimitri is the author of a recent book, on the topic of #NoProjects: Live Happily Ever After Without Projects: A #NoProjects book.

You can link with Dimitri Favre on LinkedIn and connect with Dimitri Favre on Twitter.

Dimitri Favre: Helping Scrum teams collaborate better with the Product Owner

In this team, the developers only wanted to focus on their own tasks and did not care to help the Product Owner. This was, as it turned out, a recipe for disaster. We discuss with Dimitri, what drives teams to be task-focused, instead of impact-focused, and discuss techniques we might be able to use to bring the team’s attention to the overall goals and the collaboration with the Product Owner.

Featured Book for the Week: Creating Great Teams by Mamoli and Mole

In Creating Great Teams: How Self-Selection Lets People Excel by Sandy Mamoli and David Mole, Dimitri discovered an approach that helps create teams who are motivated from the start. In this segment, we also refer to the books by Craig Larman and Bas Vodde. Bas was a previous guest on the podcast. We also refer to Anton Zotin, who has also been on the podcast before.

About Dimitri Favre

Dimitri is a business, transformation, and agile coach and a repented project manager. Dimitri works side by side with executives, managers, and teams to uncover better ways of developing software and delighting customers. 

Dimitri is the author of a recent book, on the topic of #NoProjects: Live Happily Ever After Without Projects: A #NoProjects book.

You can link with Dimitri Favre on LinkedIn and connect with Dimitri Favre on Twitter.