Elizabeth Christensen on How Scrum Masters can detect Team Burnout

As projects progress, it is common that the pressure rises. Every day we work with teams that suffer many pressures, from stakeholders, from other teams, and from themselves because of the commitments they want to honor.

In this episode, we talk about a hidden tragedy: the team burnout. Listen in to learn how Liz detected and faced that tragedy.

About Elizabeth Christensen

Elizabeth Christensen shares tales from the not-so-cutting-edge, bringing Scrum to Marketing. She is currently developing scrum practices for a marketing team. With a background in business management & team leadership, this self-proclaimed scrappy new Scrum Master finds her way in a never-before-experienced opportunity.

You can link with Elizabeth Christensen on LinkedIn.

Kyle Aretae: Is Agile compatible with the North American culture?

In this episode, we reflect on the fit between North American culture and Agile culture. We discuss some of the characteristics that define North American culture, and how that contrasts with other cultures. Specifically, we discuss why Lean, something that came from Japan, might be completely different in the way the individual is part of the approach to work.

In this episode, we refer to Ceremony: A Profound New Method for Achieving Successful and Sustainable Change by Kyle Aretae and Thomas Meloche, and The Scrum Princess by Kyle and Demi Aretae, which explains Scrum to children.

About Kyle Aretae

Kyle has been programming since ’81. Teaching since ’91. Practicing Agile (Extreme Programming – XP) since 2000. Kyle is always interested first in better ways to understand things and systems. Especially interested in Complex (CAS/VUCA) Systems like building software or the economy at large.

You can find Kyle Areate at DiamondAgile.com, or link with Kyle Areate on LinkedIn.

Kyle Aretae on the success metrics that help Scrum Masters improve

In this episode, Kyle contributes some of his thoughts on metrics, and how they can help Scrum Masters measure their own, and the team’s success. This reflection has led him to define a set of metrics to assess the Agility in a team. Listen in to learn about the metrics that Kyle defines as the success barometer for him as Scrum Master, as well as for the team.

Featured Retrospective for the Week: Repeatable and focusing on positive energy

When Kyle reaches for his favorite retrospective formats he wants one that he is familiar with, and that improves the positive energy in the team. In the retrospective, as well as in other Scrum ceremonies he facilitates he asks 3 questions designed to assess how well that particular instance of the ceremony delivered value. Listen in to learn what are Kyle’s 3 questions.

About Kyle Aretae

Kyle has been programming since ’81. Teaching since ’91. Practicing Agile (Extreme Programming – XP) since 2000. Kyle is always interested first in better ways to understand things and systems. Especially interested in Complex (CAS/VUCA) Systems like building software or the economy at large.

You can find Kyle Areate at DiamondAgile.com, or link with Kyle Areate on LinkedIn.

Kyle Aretae on change models, and change practice for Scrum Masters

Kyle’s own journey when learning about change led him to understand the importance of focusing on the organizational aspects, not just the team he was working with. In this episode, we explore several different change models and end up with a set of tips that Kyle has learned over time work for organizational, not just team-level, change.

In this episode we refer to John Kotter’s 8-step process for change, Organization Change: Theory and Practice by W. Warner Burke, and David Cooperrider’s Appreciative Inquiry.

About Kyle Aretae

Kyle has been programming since ’81. Teaching since ’91. Practicing Agile (Extreme Programming – XP) since 2000. Kyle is always interested first in better ways to understand things and systems. Especially interested in Complex (CAS/VUCA) Systems like building software or the economy at large.

You can find Kyle Areate at DiamondAgile.com, or link with Kyle Areate on LinkedIn.

Kyle Aretae on how Scrum Masters can help teams address conflict without a blow-up

For Kyle, Agile solves 2 problems. One is the building of software in a better, more sustainable manner. The other is to create a functioning organization, which will become a better place to work. In this episode, Kyle also explains how a simple technique can help the team address behavior that negatively affects the team without ever making that a personal conflict.

Featured Book of the Week: Darwin’s Dangerous Idea by Daniel C. Dennet

Kyle was struck by the book Darwin’s Dangerous Idea by Daniel C. Dennet. It helped him understand the enormous difference between plannable systems and evolutionary systems. That helped him understand the impact that Agile could have on organizations. During his research after reading that book he also came across Interactual Ritual Chains by Randall Collins, which helped him understand the role of (Scrum) ceremonies in the development of the team, and ultimately led him to write one of his own books: Ceremony: A Profound New Method for Achieving Successful and Sustainable Change by Kyle Aretae and Thomas Meloche

About Kyle Aretae

Kyle has been programming since ’81. Teaching since ’91. Practicing Agile (Extreme Programming – XP) since 2000. Kyle is always interested first in better ways to understand things and systems. Especially interested in Complex (CAS/VUCA) Systems like building software or the economy at large.

You can find Kyle Areate at DiamondAgile.com, or link with Kyle Areate on LinkedIn.

Kyle Aretae on what Scrum Masters must focus on, beyond the teams

Kyle’s background as a developer has informed his view of how teams can achieve the level of collaboration needed to be successful in an Agile environment. Having read Kent Beck’s Extreme Programming Explained book, he started to work with developers, helping them improve their ways of working. But that wasn’t enough. In this episode, we explore what is beyond the team that can make or break an Agile transition.

About Kyle Aretae

Kyle has been programming since ’81. Teaching since ’91. Practicing Agile (Extreme Programming – XP) since 2000. Kyle is always interested first in better ways to understand things and systems. Especially interested in Complex (CAS/VUCA) Systems like building software or the economy at large.

You can find Kyle Areate at DiamondAgile.com, or link with Kyle Areate on LinkedIn.

Faye Thompson Reminds us: People are NOT Resources!

There’s the temptation that people are as easily replaceable as parts in a machine. But is that the case? And if you answer “no”, what does that mean for you as a Scrum Master? In this episode we explore the many reasons why treating people as “resources” causes problems in the long run.

In this episode, we refer to the book Age of Agile by Steve Denning.

About Faye Thompson

Faye calls herself a Scrum Master and agile coach, and she enjoys working with teams to solve cool business problems while not being jerks to one another.

You can link with Faye Thompson on LinkedIn and connect with Faye Thompson on Twitter.

Faye Thompson on how the Scrum Master must focus on stakeholder happiness as a success measure

When we discuss the success of a Scrum Master, happiness is a word that often comes up. Is the customer happy? Is the team happy? Are some of the questions we must ask ourselves, and in this episode, Faye reviews how we can ask, collect the answer for and use those to help our work as Scrum Masters.

Featured Retrospective Format for the Week: Single Word Retrospective

In the Single Word Retrospective, the team reflects on how one word impacts their way of working. In this episode, Faye shares one concrete example of what that could look like in practice.

About Faye Thompson

Faye calls herself a Scrum Master and agile coach, and she enjoys working with teams to solve cool business problems while not being jerks to one another.

You can link with Faye Thompson on LinkedIn and connect with Faye Thompson on Twitter.

Faye Thompson on how Agile Retrospectives are the core of the change process

There are many tools out there to support a change process. So many in fact, that we often forget the humble Retrospective. The most important tool in our Scrum Master toolbox: reflect and adjust, inspect and adapt – the core cycle of change.

In this episode, we explore how the Agile Retrospective can become the engine of self-driven team change.

About Faye Thompson

Faye calls herself a Scrum Master and agile coach, and she enjoys working with teams to solve cool business problems while not being jerks to one another.

You can link with Faye Thompson on LinkedIn and connect with Faye Thompson on Twitter.

Faye Thompson on how a poor Product Owner can destroy the team’s ability to deliver

Many things can fail when we work with teams. But one critical anti-pattern that leads to problems is the lack of a good Product Owner. In this episode, we explore what are the consequences for our teams of having a Product Owner that is unable to filter input from many stakeholders or even to politely say “No!”. Listen in to learn about the many anti-patterns that can come from a poor Product Owner.

Featured Book of the Week: any book by Gerry Weinberg

Faye has followed the work of Gerry Weinberg and recommends that to all Scrum Masters. She mentions several of Gerry Weinberg’s books in this episode, for example: The Secrets of Consulting, or An Introduction to General Systems Theory. For Faye, Gerry’s work is an example of what Scrum Masters work is about: being humane.

About Faye Thompson

Faye calls herself a Scrum Master and agile coach, and she enjoys working with teams to solve cool business problems while not being jerks to one another.

You can link with Faye Thompson on LinkedIn and connect with Faye Thompson on Twitter.