Saravana Bharathi reminds us that we always work within a system

On the Friday episode we discuss how to map out the system conditions we, and our teams face every day. Saravana reminds us that we are always working within a system, even when working within a team. For example, the incentive structures we have in place for teams will affect their performance, do you know how? As Scrum Masters, this is only one of the system conditions we must investigate.

About Saravana Bharathi

Saravana started AgileKarma.com, a site dedicated to sharing better ways to develop software. His goal: to inspire other to share their ideas and experiences as well 🙂 Which is exactly what we do here on the podcast.
Saravana is a seasoned software development professional with over 15 years of experience in Aerospace, Banking and Insurance domains.
You can find Saravana Bharathi on twitter, and link with Saravana Bharathi on Linkedin.

Saravana Bharathi on how to build success continuously

We often want to draw a line, the final achievement of success. Saravana reminds us that success is a continuous process, and not an end in itself. He explains how he tries to constantly bring to his teams the best of his energy to create a positive environment.
Start with Kudo Cards, virtual or physical to help the team focus on their achievements, instead of only the obstacles.

About Saravana Bharathi

Saravana started AgileKarma.com, a site dedicated to sharing better ways to develop software. His goal: to inspire other to share their ideas and experiences as well 🙂 Which is exactly what we do here on the podcast.
Saravana is a seasoned software development professional with over 15 years of experience in Aerospace, Banking and Insurance domains.
You can find Saravana Bharathi on twitter, and link with Saravana Bharathi on Linkedin.

Saravana Bharathi on the importance of influencing people

Influencing people is a key skill for Scrum Masters. Politics are alive and kicking in all organizations, and we must be aware and able to deal with that phenomenon. Therefore it is important to know how to work with all stakeholders, at all levels, including those involved in the political structures of the organization.
Savarana introduces two Harvard Business Review articles that explain that politics are a natural part of any human organization:
What everyone should know about office politics
Office politics is just influence by another name
A book that Scrum Masters can read to learn more about how to work with stakeholders and gain their cooperation is Dale Carnegie’s How to Win Friends and Influence People, a must read that has been referred to before on the podcast.

About Saravana Bharathi

Saravana started AgileKarma.com, a site dedicated to sharing better ways to develop software. His goal: to inspire other to share their ideas and experiences as well 🙂 Which is exactly what we do here on the podcast.
Saravana is a seasoned software development professional with over 15 years of experience in Aerospace, Banking and Insurance domains.
You can find Saravana Bharathi on twitter, and link with Saravana Bharathi on Linkedin.

Saravana Bharathi explains how lack of trust can easily destroy a team

Trust is a fundamental ingredient to high performing teams, and the lack of trust can lead a team to self-destruct. Saravana tells us a story of a team that disintegrated because of the lack of trust in each other, and by the stakeholder towards the team.
We also discuss the symptoms of that lack of trust to help you detect that problem in the teams you work with.

About Saravana Bharathi

Saravana started AgileKarma.com, a site dedicated to sharing better ways to develop software. His goal: to inspire other to share their ideas and experiences as well 🙂 Which is exactly what we do here on the podcast.
Saravana is a seasoned software development professional with over 15 years of experience in Aerospace, Banking and Insurance domains.
You can find Saravana Bharathi on twitter, and link with Saravana Bharathi on Linkedin.

Saravana Bharathi on why it is important to accept that we make mistakes

We make mistakes, that’s part of our journey. Saravana tells us a story of how he failed by not allowing a team member to make mistakes. This is a failure that he still remembers and has shaped his thinking on the importance of accepting that mistakes are part of the learning process.
Saravana also shares with us the tools he uses to help me listen more, and give the initiative to the teams he works with. The tool, is very simple and very effective: when you feel you want to say something, wait and count to 5. By the time you reach 5, the team will probably have come up with a solution or next step to the issue they face.

About Saravana Bharathi

Saravana started AgileKarma.com, a site dedicated to sharing better ways to develop software. His goal: to inspire other to share their ideas and experiences as well 🙂 Which is exactly what we do here on the podcast.
Saravana is a seasoned software development professional with over 15 years of experience in Aerospace, Banking and Insurance domains.
You can find Saravana Bharathi on twitter, and link with Saravana Bharathi on Linkedin.

Marc Löffler on Causal Loop Diagram and other systems thinking tools

There are many tools that we can use, just like Causal Loop Diagram, to help us understand the deeper dynamics in our organizations. We discuss several of those tools and also how to use them. Finally, Marc introduces his book Retrospektiven in der Praxis: Veränderungsprozesse in IT-Unternehmen effektiv begleiten and why he wrote it. NOTE: the book will be available in English in the near future.
We also mention a systems thinking tool called Current Reality Tree that you can use to investigate the system you work within.

About Marc Löffler

Marc’s passion is to help teams implementing agile frameworks like Scrum and XP and to transform our world of work. Marc loves to help teams, that are struggling with agile transitions, to overcome dysfunctional behaviour. He loves to generate new insights by approaching common problems from the other side and trying to deliberately make havoc of the process.
You can connect with Marc Löffler on Twitter, and link with Marc Löffler on LinkedIn.
He hosts a Blog in English and another blog in German.

Marc Löffler: A happy customer is the ultimate success metric for Scrum Masters

Involving the customer is one of the key aspects of building the path towards an agile product development environment. There are many types of customers, and we discuss how to involve some of the most common types of customers. Marc also suggests some tools, like Story Mapping, that you can use to work directly with customers and create a shared understanding of the ultimate goal.

About Marc Löffler

Marc’s passion is to help teams implementing agile frameworks like Scrum and XP and to transform our world of work. Marc loves to help teams, that are struggling with agile transitions, to overcome dysfunctional behaviour. He loves to generate new insights by approaching common problems from the other side and trying to deliberately make havoc of the process.
You can connect with Marc Löffler on Twitter, and link with Marc Löffler on LinkedIn.
He hosts a Blog in English and another blog in German.

Marc Löffler suggest: involve the team in the hiring process

Hiring people that need to work with or within a team without involving the team in the hiring process can lead to missing critical “chemistry” issues between the team and the candidate. Marc asks us to think about involving the team in the process, and suggests how that can be done.
In this episode we also discuss the anti-pattern of focusing on planning and execution and missing other aspects of team and project development such as the technical environment, the collaboration aspects, etc.

About Marc Löffler

Marc’s passion is to help teams implementing agile frameworks like Scrum and XP and to transform our world of work. Marc loves to help teams, that are struggling with agile transitions, to overcome dysfunctional behaviour. He loves to generate new insights by approaching common problems from the other side and trying to deliberately make havoc of the process.
You can connect with Marc Löffler on Twitter, and link with Marc Löffler on LinkedIn.
He hosts a Blog in English and another blog in German.

Marc Löffler on the anti-pattern of laughing your way into self-destruction

Laughing is a good sign. The team is probably engaged, relaxed, happy… Or is it? In this episode Marc explains how one team was laughing their way into self-destruction, and what caused it.
We also discuss a method for investigating teams and their development called the Dreyfus model of skill acquistion

About Marc Löffler

Marc’s passion is to help teams implementing agile frameworks like Scrum and XP and to transform our world of work. Marc loves to help teams, that are struggling with agile transitions, to overcome dysfunctional behaviour. He loves to generate new insights by approaching common problems from the other side and trying to deliberately make havoc of the process.
You can connect with Marc Löffler on Twitter, and link with Marc Löffler on LinkedIn.
He hosts a Blog in English and another blog in German.

Marc Löffler on the anti-pattern of micro-management

Marc explains the story of a team that was starting their Scrum adoption and allowed a project manager to use their tool, the Scrum board, as a tool for micro-management. From that a lot of anti-patterns emerge that Marc struggled with. We also discuss the use of tools for planning vs. using the same tools to generate collaboration and how to switch the focus from planning to collaboration.

About Marc Löffler

Marc’s passion is to help teams implementing agile frameworks like Scrum and XP and to transform our world of work. Marc loves to help teams, that are struggling with agile transitions, to overcome dysfunctional behaviour. He loves to generate new insights by approaching common problems from the other side and trying to deliberately make havoc of the process.
You can connect with Marc Löffler on Twitter, and link with Marc Löffler on LinkedIn.
He hosts a Blog in English and another blog in German.