Anton Zotin on why teams need conflicts to evolve

Conflicts are part of the journey of any team. In this episode Anton explains the case of a team where conflicts were not addressed, and they became a source of problems for the team.
We discuss in this episode several Retrospective exercises that can help you address the conflicts by creating a more empathic atmosphere: the Journey Lines Exercise and The Constellation Exercise.
The Nonviolent Communication book by Rosenberg is also mentioned in this podcast.

About Anton Zotin

Anton is an Agile guy born in cold Siberia but with hot and passionate heart. He has worked in all sorts of companies and environments, and has been an agile fan since 2004. Nowadays works and lives in Berlin. And he deeply believes in people.
You can connect with Anton Zotin on LinkedIn, or find Anton Zotin on twitter. You can also ask him questions over email.

Anton Zotin on why it is critical to understand everyone has their own journey to Agile

As Scrum Masters we are often very passionate about what is the “right way”, we see a lot of problems immediately, and we know how to fix them. Anton shares the story of such a moment in his career and how he started to accept that “everyone has their own journey”. His recipe is:

  1. Gradually lead the time in the right direction. Don’t try to change everything at the same time.
  2. Whatever you think is going wrong, reflect that back to the team and help them find their own solution. Be an Agile Mirror!

In this Episode we mention 2 important books:
The Human Side of the Enterprise by McGregor, the classic that introduced the Theory X and Theory Y model, which we discuss in this episode.
Turn the Ship Around by Marquee, a book on leadership that presents a model that is very useful for Scrum Masters.

About Anton Zotin

Anton is an Agile guy born in cold Siberia but with hot and passionate heart. He has worked in all sorts of companies and environments, and has been an agile fan since 2004. Nowadays works and lives in Berlin. And he deeply believes in people.
You can connect with Anton Zotin on LinkedIn, or find Anton Zotin on twitter. You can also ask him questions over email.

Marcus Hammarberg explains his recipe for team success

Many management approaches settle for measuring activity instead of outcomes. Marcus asks us to focus more on outcomes to be able to investigate the system conditions. After all it is outcomes that matter. He also asks us to be so precise about outcomes that we can measure it with a single metric. His process is:

  1. Go for smaller and smaller iterations as a way to help teams “own” their work
  2. Bring the outcome definition down to ground-level, so that everyone understands it
  3. Everyone needs to understand the metric. Simplify it.
  4. The metric needs to be one that changes often, so that we can use it as feedback.
  5. Update the metric daily
  6. Celebrate success

Marcus shared with us a discount code for all that purchase his book until October 14th, 2015. Don’t miss it, purchase the book at http://bit.ly/theKanbanBook, and use the code scrumkan.

Marcus is the Author of Salvation:The Bungsu Story, a fascinating account of a real-life crisis, and how Agile, Lean and Kanban saved the Hospital from bankruptcy! Twice! Get ready for the journey, it’s going to be a bumpy ride!

About Marcus Hammarberg

Marcus is a Software / agile consultant from Sweden on IT-sabatical leave in Indonesia, working for the Salvation Army hospitals there. And yes, using techniques from agile in that work even in non-software environments.
One of those approaches he is using is Kanban, as Marcus is the author of the book Kanban in Action with Joakim Sundén, don’t forget to go to http://bit.ly/theKanbanBook, and get the book with the discount code scrumkan.
You can link with Marcus Hammarberg on LinkedIn, and connect with Marcus Hammarberg on twitter.

Marcus Hammarberg measures his success in happiness points

Scrum Masters measure their success in many different ways, Marcus chose happiness in his last project with a software team. He walks us through that and suggests that we use Niko, Niko index as a tool to measure happiness.

Marcus shared with us a discount code for all that purchase his book until October 14th, 2015. Don’t miss it, purchase the book at http://bit.ly/theKanbanBook, and use the code scrumkan.

Marcus is the author of Salvation:The Bungsu Story, a fascinating account of a real-life crisis, and how Agile, Lean and Kanban saved the Hospital from bankruptcy! Twice! Get ready for the journey, it’s going to be a bumpy ride!

About Marcus Hammarberg

Marcus is a Software / agile consultant from Sweden on IT-sabatical leave in Indonesia, working for the Salvation Army hospitals there. And yes, using techniques from agile in that work even in non-software environments.
One of those approaches he is using is Kanban, as Marcus is the author of the book Kanban in Action with Joakim Sundén, don’t forget to go to http://bit.ly/theKanbanBook, and get the book with the discount code scrumkan.
You can link with Marcus Hammarberg on LinkedIn, and connect with Marcus Hammarberg on twitter.

Marcus Hammarberg shares his best questions for the recruiting interview

There are many questions we can ask in a recruiting interview, but not all help us find the right people for the job. In this episode Marcus shares with us the questions he goes to when the job is recruiting the best Scrum Masters out there..

Marcus shared with us a discount code for all that purchase his book until October 14th, 2015. Don’t miss it, purchase the book at http://bit.ly/theKanbanBook, and use the code scrumkan.

Marcus is the author of Salvation:The Bungsu Story, a fascinating account of a real-life crisis, and how Agile, Lean and Kanban saved the Hospital from bankruptcy! Twice! Get ready for the journey, it’s going to be a bumpy ride!

About Marcus Hammarberg

Marcus is a Software / agile consultant from Sweden on IT-sabatical leave in Indonesia, working for the Salvation Army hospitals there. And yes, using techniques from agile in that work even in non-software environments.
One of those approaches he is using is Kanban, as Marcus is the author of the book Kanban in Action with Joakim Sundén, don’t forget to go to http://bit.ly/theKanbanBook, and get the book with the discount code scrumkan.
You can link with Marcus Hammarberg on LinkedIn, and connect with Marcus Hammarberg on twitter.

Marcus Hammarberg on the Water-Scrum-Fall anti-pattern

In many organizations we see teams rushing to adopt Scrum, only to be stuck in the Water-Scrum-Fall anti-pattern. Marcus shares with us one such case, and what he learned from the experience. He shares the metrics that matter in Agile, and why Lean is a perfect complement to the ideas of Agile and Scrum.

Marcus shared with us a discount code for all that purchase his book until October 14th, 2015. Don’t miss it, purchase the book at http://bit.ly/theKanbanBook, and use the code scrumkan.

Marcus is the author of Salvation:The Bungsu Story, a fascinating account of a real-life crisis, and how Agile, Lean and Kanban saved the Hospital from bankruptcy! Twice! Get ready for the journey, it’s going to be a bumpy ride!

About Marcus Hammarberg

Marcus is a Software / agile consultant from Sweden on IT-sabatical leave in Indonesia, working for the Salvation Army hospitals there. And yes, using techniques from agile in that work even in non-software environments.
One of those approaches he is using is Kanban, as Marcus is the author of the book Kanban in Action with Joakim Sundén, don’t forget to go to http://bit.ly/theKanbanBook, and get the book with the discount code scrumkan.
You can link with Marcus Hammarberg on LinkedIn, and connect with Marcus Hammarberg on twitter.

Ebenezer Ikonne warns us that helping the team is not enough

The team is the center point of the Scrum Master’s attention. But this is not enough for us to be successful as Scrum Masters. We must focus on the system the team is part of. In this episode we cover how to view the team within that system and how to help the team, and beyond.
We discuss the PDCA cycle which was popularized by Deming, and discuss the role of management within a system.

About Ebenezer Ikonne

Technology enthusiast. Change artist. Culture hacker. People focused. Helping organizations provide their employees with the most meaningful and fulfilling experience they could have while delivering solutions that change the world. Ebenezer is also a Tech Director at Mannheim.
You can link with Ebenezer Ikonne on LinkedIn, and contact Ebenezer Ikonne on Twitter. You can also read his thoughts on Agile on his blog.

Ebenezer Ikonne on the 6 success questions for Scrum Masters

In this episode we cover what success means for Scrum Masters and what questions you can use to assess your own success

● Is the team achieving its purpose?
● Is the team fulfilling its goals?
● Is the team working according to the agile values?
● Is the journey of the team an enjoyable one?
● Did I address the blockers in a timely fashion?
● How did I help solve the conflicts productively?

We also discuss the importance and how to ask for feedback from the team and stakeholders.

About Ebenezer Ikonne

Technology enthusiast. Change artist. Culture hacker. People focused. Helping organizations provide their employees with the most meaningful and fulfilling experience they could have while delivering solutions that change the world. Ebenezer is also a Tech Director at Mannheim.
You can link with Ebenezer Ikonne on LinkedIn, and contact Ebenezer Ikonne on Twitter. You can also read his thoughts on Agile on his blog.

Ebenezer Ikonne on the dangers of hiring those that know all the answers

This a tale of caution when recruiting. Ebenezer tells us the story of a person that was hired after a flawless interview process. He knew everything, all the answers. But in practice things did not work as well as in the interview. We discuss questions to ask that might help detect when people’s knowledge is not in line with their practice, and other recruiting techniques.

About Ebenezer Ikonne

Technology enthusiast. Change artist. Culture hacker. People focused. Helping organizations provide their employees with the most meaningful and fulfilling experience they could have while delivering solutions that change the world. Ebenezer is also a Tech Director at Mannheim.
You can link with Ebenezer Ikonne on LinkedIn, and contact Ebenezer Ikonne on Twitter. You can also read his thoughts on Agile on his blog.

Ebenezer Ikonne on the 5 conditions for great teams

What are the conditions for great teams to emerge? And what are the obstacles? These are some of the questions we cover in this episode. We mention also two very important books about teams, and how to build great teams: Leading Teams: Setting the Stage for Great Performances by Richard Hackman and The Wisdom of Teams: Creating the High-Performance Organization by Katzenbach and Smith.

About Ebenezer Ikonne

Technology enthusiast. Change artist. Culture hacker. People focused. Helping organizations provide their employees with the most meaningful and fulfilling experience they could have while delivering solutions that change the world. Ebenezer is also a Tech Director at Mannheim.
You can link with Ebenezer Ikonne on LinkedIn, and contact Ebenezer Ikonne on Twitter. You can also read his thoughts on Agile on his blog.