Jem D’jelal on creating the space for Transformation to happen

In this reference filled episode we talk about change, how to involve people in change, the different approaches to management and many other topics.

We also discuss one of the possible skills you can use as a Scrum Master: the energy level you put into the role. Finally, we discuss tips on how to engage with teams and team members so that your role as a Scrum Master is easier and pleasurable.

In this episode we refer to Non-violent communication by Marshall Rosenberg, Theory X and Theory Y of management and David Marquet’s book: Turn the Ship Around!. If you are interested in David Marquet’s work, please check also our interview with him here on the Scrum Master Toolbox Podcast.

About Jem D’jelal

Jem trained to be a social worker, but ended up dropping out & joining the dark side instead : investment banking 🙂 In a funny way, Jem was led back to his passion – helping people. This happened when he was introduced to Scrum in 2006, and has been a career Scrum Master since. He calls himself “nomadic”, having had almost 30 roles in 10 + years. He does say that he will be searching for a home at some point. Some of Jem’s other passions involve running, a part time mentoring charity for repeating youth offenders in North London & callisthenics.

You can link with Jem D’Jelal on LinkedIn and connect with Jem D’Jelal on Twitter.

Jem D’jelal looks at what changes over time to assess Scrum Master success

When we are knee deep in our role as Scrum Masters, we often forget that all success is a function of how we, and the team, and the organization evolve over time.

Jem suggests we should look at what has changed over time to assess our success as Scrum Masters. He also suggests some specific “metrics” you can take into account to measure team and organizational evolution over time.

Featured Retrospective Format for the Week: The Constellation Game

In the Constellation Game, the goal is to get the whole team to express their views on a specific topic. And because it involves physical movement, rather than just talking it is also a great way to get new team members introduced to the team in a safe atmosphere. Finally, it allows the whole team to see where all other team members are relative to a specific topic.

About Jem D’jelal

Jem trained to be a social worker, but ended up dropping out & joining the dark side instead : investment banking 🙂 In a funny way, Jem was led back to his passion – helping people. This happened when he was introduced to Scrum in 2006, and has been a career Scrum Master since. He calls himself “nomadic”, having had almost 30 roles in 10 + years. He does say that he will be searching for a home at some point. Some of Jem’s other passions involve running, a part time mentoring charity for repeating youth offenders in North London & callisthenics.

You can link with Jem D’Jelal on LinkedIn and connect with Jem D’Jelal on Twitter.

Jem D’jelal from change passengers to change early adopters

“When change is pushed onto people, you end up with a lot of passengers” – Jem says. If on top of that you focus on the change “blockers” instead of the “early adopters”, you’ve got the perfect storm against change. In this episode we talk about different approaches to change, approaches that focus on enabling change, instead of pushing change.

In this value-bomb filled episode we refer to the Lean Change Management, as well as the ADKAR change model.

About Jem D’jelal

Jem trained to be a social worker, but ended up dropping out & joining the dark side instead : investment banking 🙂 In a funny way, Jem was led back to his passion – helping people. This happened when he was introduced to Scrum in 2006, and has been a career Scrum Master since. He calls himself “nomadic”, having had almost 30 roles in 10 + years. He does say that he will be searching for a home at some point. Some of Jem’s other passions involve running, a part time mentoring charity for repeating youth offenders in North London & callisthenics.

You can link with Jem D’Jelal on LinkedIn and connect with Jem D’Jelal on Twitter.

Jem D’jelal on the leadership as command and control anti-pattern

When strong personalities are in positions of power, their ideas become “law”. But sometimes the leaders are themselves prisoners of their own approach to work. In this episode we discuss how we, as Scrum Masters, can help those leaders recognize the anti-patterns they create and overcome those obstacles to the performance of the team.

Featured Book for the Week: The Alchemist by Paulo Coelho

In The Alchemist, Paulo Coelho tells the story of a pilgrimage and journey where the hero of the story goes through many challenges and is pushed to learn more about himself, and face the world without fear. This book was an inspiration for Jem when he was introducing the Scrum Master role to a new organization, and he was himself a new Scrum Master. Fear is part of the journey, and this book helped Jem accept and overcome that fact.

About Jem D’jelal

Jem trained to be a social worker, but ended up dropping out & joining the dark side instead : investment banking 🙂 In a funny way, Jem was led back to his passion – helping people. This happened when he was introduced to Scrum in 2006, and has been a career Scrum Master since. He calls himself “nomadic”, having had almost 30 roles in 10 + years. He does say that he will be searching for a home at some point. Some of Jem’s other passions involve running, a part time mentoring charity for repeating youth offenders in North London & callisthenics.

You can link with Jem D’Jelal on LinkedIn and connect with Jem D’Jelal on Twitter.

Jem D’jelal and the temptation of taking on the Product Owner role as well as the Scrum Master Role

As an unlikely Scrum Master Jem went through a journey of adapting to a new industry, and a new role. In his eagerness to bring value to the organization and teams he worked with he focused on taking on more responsibility. But is that a good idea? What happens when the Scrum Master also takes the Product Owner role? Listen in as we discuss the anti-pattern of the Scrum Master that is also the Product Owner.

About Jem D’jelal

Jem trained to be a social worker, but ended up dropping out & joining the dark side instead : investment banking 🙂 In a funny way, Jem was led back to his passion – helping people. This happened when he was introduced to Scrum in 2006, and has been a career Scrum Master since. He calls himself “nomadic”, having had almost 30 roles in 10 + years. He does say that he will be searching for a home at some point. Some of Jem’s other passions involve running, a part time mentoring charity for repeating youth offenders in North London & callisthenics.

You can link with Jem D’Jelal on LinkedIn and connect with Jem D’Jelal on Twitter.

BONUS: Mike Burrows on Agenda Shift, the outcome-oriented change approach

As Scrum Masters we are constantly facing a changing environment. Every Scrum Master needs to learn about change, change methods and tools that work in practice. In this episode we dive deep into the change approach that Mike Burrows developed based on his experience as a coach and leader in the software industry.

Mike introduced what he called a “values-model” for Kanban adoption in his blog post titled Introducing Kanban Through Its Values.

In that blog post he introduced some of the ideas that today compose Agenda Shift, a more extensive approach to introducing a change approach that focuses on outcomes.

Read on for the details on Agenda Shift and Outcome-Oriented Change.

Continue reading BONUS: Mike Burrows on Agenda Shift, the outcome-oriented change approach

Andreas Plattner and the lack of accountability as a systemic anti-pattern

In The 5 Dysfunctions of a Team, Patrick Lencioni describes an anti-pattern that often develops in teams: the lack of accountability. When we accept failure not as a part of the learning process, but rather as a tabu: something we can never talk about, and therefore not learn from.

In this episode we talk about what happens when that pattern develops at the organizational level, when entire departments stop holding themselves accountable.

In this episode we also talk about Skin In The Game by Nassim Taleb, as an antidote to a common anti-pattern: decoupling the people making decisions from the actual results.

About Andreas Plattner

Andreas is an Agile Coach @ Daimler. He is has been a passionate Agilist and Scrum Master for over 10 years. He works on and cares for organizational health.

You can link with Andreas Plattner on LinkedIn and connect with Andreas Plattner on XING.

Andreas Plattner shares 5 categories to evaluate Scrum Master success

A recurring approach to self-evaluation is to define aspects or categories that we should evaluate on a regular basis. Andreas shares his 5 categories, and how he focuses on the reflection and improvement cycle as a Scrum Master. The key message however, is: accept that sometimes – maybe even most of the time – you will progress through baby steps!

Featured Retrospective format of the Week: Lean Coffee

Lean Coffee is a format that allows the team to cover many issues in a short period of time. In this episode we also discuss check-in exercises.

About Andreas Plattner

Andreas is an Agile Coach @ Daimler. He is has been a passionate Agilist and Scrum Master for over 10 years. He works on and cares for organizational health.

You can link with Andreas Plattner on LinkedIn and connect with Andreas Plattner on XING.

Andreas Plattner on the role of patience in change management

Helping organizations and teams change can sometimes be a very frustrating experience for the experienced Scrum Master. To lead a change process it is not enough to “know” what needs to be changed. The change happens only when people realize what they have to gain, and what needs to change for that to happen. In this episode we discuss how sometimes being patient is the best thing we can do to help change move along.

About Andreas Plattner

Andreas is an Agile Coach @ Daimler. He is has been a passionate Agilist and Scrum Master for over 10 years. He works on and cares for organizational health.

You can link with Andreas Plattner on LinkedIn and connect with Andreas Plattner on XING.

Andreas Plattner: how to overcome the finger pointing anti-pattern

When working with multiple teams, in a multi-team Scrum project, we may face what Andreas faced: the finger pointing anti-pattern. This is especially common in environments where no one wants to “be wrong” or take risks.

Even if learning and growing requires taking risks and sometimes “being wrong”, the fact is that no one wants to be that team that delays the project, so the finger pointing starts.

But how can a Scrum Master overcome that problem? How can the Scrum Master help the teams collaborate? That’s the topic of this episode.

Featured Book of the Week: Succeeding with Agile by Mike Cohn

Andreas read Succeeding with Agile by Mike Cohn early in his Agile journey and it influenced his thinking and how that affects and is affected by the local contexts.

In this episode we also refer to The 5 Dysfunctions of a Team by Patrick Lencioni.

About Andreas Plattner

Andreas is an Agile Coach @ Daimler. He is has been a passionate Agilist and Scrum Master for over 10 years. He works on and cares for organizational health.

You can link with Andreas Plattner on LinkedIn and connect with Andreas Plattner on XING.