Laurens Bonnema: Resolving the “everything is a priority” Scrum Product Owner anti-pattern 

Sharing the passion for the product with the team is a great way to energize the team while sharing the Vision for the product. 

In this episode, we also about how to solve the “everything is a priority” anti-pattern, even if the PO does not want to!

The Great Product Owner: Sharing the passion and energizing the team

This Product Owner was “an energizer bunny” for teamwork. The PO worked with the team when needed, was decisive in decision making, included the team as much as possible and had a real passion for the product. All of this brought great energy to the team.

The Bad Product Owner: Resolving the “everything is a priority” anti-pattern

The Product Queen, is a PO anti-pattern, where the PO wants everything, and they want it now, just like that famous Queen song. However, this anti-pattern does not stop there. This particular PO also wanted everything to be “high-priority”. You may think it is impossible for a Scrum Master to help this PO, but you are wrong. Laurens shares with us an approach that helped this PO change their approach and be very clear on priorities! 

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Laurens Bonnema

Laurens helps leaders create high-performance organizations by guiding them to embrace who they are. As Laurens puts it: “when leaders ignite their inner strength and capability—and lead from love—they soar beyond their expectations. That is how we create a world of work that we would want our kids to live in.” 

You can link with Laurens Bonnema on LinkedIn and connect with Laurens Bonnema on Twitter.

Laurens Bonnema: Growing high-performing teams as a Scrum Master

As Scrum Masters, we try to grow high-performance teams. In this episode, we talk about what might help teams become high-performing. We discuss the Team Vision, and how that can help teams progress and have fun on their way to high-performance.

In this episode, we refer to the Retrospective’sPrime Directive, which was crafted by Norm Kerth, author of the Project Retrospectives book. 

Featured Retrospective Format for the Week: The Timeline

When helping teams reflect, one of the most important things is to help them “see” the same events, and causes, so they can then analyze them and come up with possible solutions to try. But how do we help teams visualize what happened? In this episode, we talk about the Timeline Retrospective, a way to help the team visualize and come to a common agreement on what happened, so they may define improvement actions based on a shared understanding of the past.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experiences: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!

About Laurens Bonnema

Laurens helps leaders create high-performance organizations by guiding them to embrace who they are. As Laurens puts it: “when leaders ignite their inner strength and capability—and lead from love—they soar beyond their expectations. That is how we create a world of work that we would want our kids to live in.” 

You can link with Laurens Bonnema on LinkedIn and connect with Laurens Bonnema on Twitter. 

Laurens Bonnema: Making a Big Bang Agile transformation work

A “big bang” approach to Agile adoption isn’t easy to pull off, and it may not even be a good idea in some cases. That was also Laurens’ thinking until he saw it happen in front of his eyes. From one day to another, 900 people were trained, and moved willingly to an Agile way of working. If you are a skeptic of “big bang” agile transformations, listen in. You might be surprised! 

About Laurens Bonnema

Laurens helps leaders create high-performance organizations by guiding them to embrace who they are. As Laurens puts it: “when leaders ignite their inner strength and capability—and lead from love—they soar beyond their expectations. That is how we create a world of work that we would want our kids to live in.” 

You can link with Laurens Bonnema on LinkedIn and connect with Laurens Bonnema on Twitter.

Laurens Bonnema: Helping Scrum teams that are stuck “talking” improvements

In this team, the right mindset was there. They wanted to transform the way of working to follow their self-defined moto: “quality without compromise”. However, the mindset wasn’t enough. Even as the team discussed and discussed how to get better, it was missing one key aspect: the actual doing of the work. Listen in to learn how to help teams that are stuck in “discussion” mode.

Featured Book of the Week: Extreme Programming Explained by Kent Beck

Extreme Programming Explained by Kent Beck is a foundational book in the Agile movement, and inspiration for Laurens to define his own approach to Agile. As Laurens puts it: “Extreme Programming transformed my way of working”.

About Laurens Bonnema

Laurens helps leaders create high-performance organizations by guiding them to embrace who they are. As Laurens puts it: “when leaders ignite their inner strength and capability—and lead from love—they soar beyond their expectations. That is how we create a world of work that we would want our kids to live in.” 

You can link with Laurens Bonnema on LinkedIn and connect with Laurens Bonnema on Twitter.

Laurens Bonnema: Learning from failure, the contract negotiation edition

Customer collaboration over contract negotiation is one of the Agile values. Even if that value has been there since the start of the Agile adoption process, its application isn’t easy. We have quite a few episodes on how difficult this value is to apply in practice, and this episode isn’t an exception. All of these stories have insights that are critical to learning how to apply this value. In this episode, we talk about how fulfilling a contract is never enough, and how the customer must be brought on board, and be part of the decision making all the way. 

In this episode, we refer to Kent Beck and Extreme Programming.

About Laurens Bonnema

Laurens helps leaders create high-performance organizations by guiding them to embrace who they are. As Laurens puts it: “when leaders ignite their inner strength and capability—and lead from love—they soar beyond their expectations. That is how we create a world of work that we would want our kids to live in.” 

You can link with Laurens Bonnema on LinkedIn and connect with Laurens Bonnema on Twitter. 

You can also learn more about Laurens company at GladwellAcademy.com.

Nikoletta Tatár: The “Everything is a priority” Product Owner anti-pattern

In this episode, we talk about the focus destroyer and the 5 characteristics that successful PO’s share. 

The Great Product Owner: 5 characteristics of successful PO’s

We talk about  5 characteristics that great Product Owners have. From the ability to listen to the team and customers to their focus on measuring the impact of their ideas/product on the customer.

The Bad Product Owner: “Everything is a priority” anti-pattern

“Everything is a priority” is a phrase that points to a PO that can’t make decisions, or is unaware of the priorities that matter for their customers. However, there’s where the anti-pattern starts. There are many more consequences from that perspective/attitude like the team losing focus and not being able to finish the things they started. 

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Nikoletta Tatár

Nikoletta is an Agile Coach who is passionate about creating an environment where teams and individuals have the space to grow, deliver awesome products to customers, and have fun doing so. She is also a Collaboration Superpowers facilitator holding workshops online about remote working and collaboration. 

You can link with Nikoletta Tatár on LinkedIn and connect with Nikoletta Tatár on Twitter. 

Nikoletta Tatár: Kudo cards and appreciation as Scrum team success techniques

Do you have a culture of appreciation in the Scrum team? That’s one of the signs of a team that is jelling and on its way to success. We also discuss tips on how to help the team spend more time and effort highlighting the best things that happen, with the goal of building energy and achieving a more positive work atmosphere. 

Featured Retrospective Format for the Week: Mad/Sad/Glad, with a Kudos card section

We’ve discussed the Mad/Sad/Glad Agile Retrospective format before, but in this episode, we talk about adding a Kudos card section to that format. The Kudo card section adds higher energy to the retrospective and helps motivate the team.

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experiences: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome! 

About Nikoletta Tatár

Nikoletta is an Agile Coach who is passionate about creating an environment where teams and individuals have the space to grow, deliver awesome products to customers, and have fun doing so. She is also a Collaboration Superpowers facilitator holding workshops online about remote working and collaboration. 

You can link with Nikoletta Tatár on LinkedIn and connect with Nikoletta Tatár on Twitter. 

Nikoletta Tatár: Tips on how make change thrive and overcome change resistance

Change management is primarily an exercise in managing expectations among all stakeholders. In this episode, we talk about the role that “small changes” have in that process. We also discuss how to find the motivation / needed changes by working with the teams we support. Nikoletta shares many tips on how make change thrive and overcome change resistance.

About Nikoletta Tatár

Nikoletta is an Agile Coach who is passionate about creating an environment where teams and individuals have the space to grow, deliver awesome products to customers, and have fun doing so. She is also a Collaboration Superpowers facilitator holding workshops online about remote working and collaboration. 

You can link with Nikoletta Tatár on LinkedIn and connect with Nikoletta Tatár on Twitter.

Scrum Masters are the future CEO’s, and a podcast by the Lean Enterprise Institute

I’ve been working on a collection of great blog posts about the Scrum Master role. If you have a favorite article on the Scrum Master role, or it’s goals and responsibilities, let me know by submitting it here: https://bit.ly/TheBestScrumMasterBlogPosts2020

I believe that one of the most well-kept secrets of the Agile community is that the Scrum Master role is the role where the future CEO’s are born.

I know, I know. This sounds like an exaggeration. True. But I do have some good arguments for this below, so read on!

Scrum Masters are about building organizations that work together

I was listening to this podcast by the Lean Enterprise Insititute (a non-profit that tries to advance Lean practice) with heard Alan Mulally, the ex-CEO of Boeing and Ford.

In that podcast, Alan explains how he implemented the “people first” model he learned about at Boeing (being involved in all of the plane projects at Boeing) and later implemented also at Ford.

His perspective is refreshing. But especially it is very much in line with what we think the Scrum Master role is. Take this quote for example: “Pull everyone together around the Vision for the Product, and around the Strategy for achieving that Vision”

“Pull everyone together around the Vision for the Product, and around the Strategy for achieving that Vision”
– Alan Mulally, ex-CEO of Boeing and Ford

For me, that’s a great description of what the role of the Scrum Master is about: pulling people together around the Vision for the product that the Product team has put together with their stakeholders, and pulling people together around the strategy to achieve that Vision!

Scrum Masters are about building organizations that put “people first”

The podcast goes on and talks about something that is incredibly important: how do we build high-performance teams. The lessons Alan shares are also crucial, and we’ve talked about this here on the Scrum Master Toolbox podcast: when a team member does not want to play by the rules the team has setup (low “working together skills, as Alan puts it), that’s poison for the team.

(On Working together and peer accountability) “Everyone who does not operate this way is poison”
– Alan Mulally, ex-CEO of Boeing and Ford

As Scrum Masters, one of our greatest responsibilities is to make sure that the team comes together and agrees on how to work together, and keep themselves accountable! Just like a CEO as Alan explains!

Alan shares his approach to bringing people together on the execution aspect of the work: be clear about the rules (work with the team to define those), and define a method for self and peer accountability!

“Most of the time, when you are clear about the process, and the rules of working together, people will come together and become great team contributors”
– Alan Mulally, ex-CEO of Boeing and Ford

As Scrum Masters, we are responsible for making sure everyone on the team understands (and contributes) to the rules of the work! Just like a CEO as Alan explains!

This was a great podcast with Jim Morgan (Lean Enterprise Institute) and Alan Mulally (ex-CEO at Boeing and Ford), and is filled with insights for Scrum Masters, who are the future of the CEO role!

One more quote to finish (from the podcast, at around minute 29)

“My biggest contribution, was holding myself and the team accountable for following the process and acceptable behaviours”
– Alan Mulally, ex-CEO of Boeing and Ford

That’s a quote from a CEO, not a #ScrumMaster. But it could be from a Scrum Master!

Help us grow as a Scrum Master community, share your best 2020 articles below.

Nikoletta Tatár: Holding the Space and growing a Scrum team

This particular team acted more like a set of independent individuals. While trying to figure out why Nikoletta found out that they were missing a common goal and purpose. On top of that, their individual goals were set up in a way that led to conflict. Nikoletta set about working with the team to understand why that was the case and to help them overcome the lack of shared goals with the aim of helping them collaborate better. 

In this episode, we refer to the concept of “holding the space” and the “Personal Maps” tool that helped Nikoletta understand better the team members and their motivation.

Featured Book of the Week: Coaching Agile Teams, by Lyssa Adkins

Nikoletta was recommended Coaching Agile Teams by her mentor, and the book helped her understand the role of the coach and how Scrum Masters must evolve towards a coaching role as they help the teams.

About Nikoletta Tatár

Nikoletta is an Agile Coach who is passionate about creating an environment where teams and individuals have the space to grow, deliver awesome products to customers, and have fun doing so. She is also a Collaboration Superpowers facilitator holding workshops online about remote working and collaboration. 

You can link with Nikoletta Tatár on LinkedIn and connect with Nikoletta Tatár on Twitter.