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What you need to learn about being a Scrum Master, but will never get from a CSM course

No matter how many courses you attend, there are things that, as a Scrum Masters, you only really learn the important lessons on the field. Doing the work.

One of the reasons I don’t think certification courses are enough for Scrum Masters that certifications courses very often focus on the rules and regulations of the job, but not on the problems, the hardships and the obstacles we face, day-in, day-out when we try to do a good work as a Scrum Master.

So, what can we do when courses aren’t enough?

Continue reading What you need to learn about being a Scrum Master, but will never get from a CSM course

Aki Salmi: Learning Decision-Making without Explicit Leadership, A Key Skill For Scrum Teams

In this episode, Aki reflects on a highly effective team, drawing inspiration from Google’s Project Aristotle on high-performing teams. He recounts the story of a team that operated without a designated leader, relying on consensus-based decision-making. However, this approach often hindered progress and experimentation. Aki highlights the importance of bringing up such systemic issues in retrospectives. He advises teams to step back and critically evaluate their working methods and their implications. Aki also touches on concepts like “double loop learning” and emphasizes the significance of considering core tasks, emotional climate, and effective structures in the work environment.

Featured Book For The Week: Dare to Lead by Brene Brown

In this segment, Aki talks about Brene Brown’s book “Dare to Lead,” emphasizing its transformative impact on authentic self-expression in the workplace. He highlights the value of embracing one’s humanity, including emotions, and underscores the importance of vulnerability and visibility. Aki also references books like “Agile Retrospectives” by Larsen and Derby, and “Atlas of the Heart” by Brene Brown. He discusses trust-building, echoing the idea that trust is built in small moments. The episode encourages listeners to prioritize trust and genuine self-presentation in professional environments.

Transform Your Agile Teams with Hard-Earned Lessons from Super-Experienced Scrum Masters

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!

About Aki Salmi

Aki is a software crafter and shares the joy of coding and the value of empathy at work. That is, Aki works on ones and zeros (code) and everything else (humans).

You can link with Aki Salmi on LinkedIn.

Aki Salmi: Agile Problem-Solving in Action, Helping Developers Take Ownership Of Their Decisions

In this episode with Aki Salmi, he emphasizes the importance of involving the most knowledgeable team members in design discussions. Aki recounts a pivotal moment when the Scrum Master introduced a coin toss method to answer design questions asked by the developers. This gave the developers a clear sign that they had the power to decide for themselves!

This episode highlights a scenario where the business set ambitious targets, leading to a massive estimation process. Despite initial setbacks, open communication with the business led to surpassing the 500 user story-point goal management had arbitrarily set. This story also emphasizes the need for Agile practices to extend beyond the team and serve the broader organizational objectives, or we risk failing to get value out of Agile.

The inspiring story of how a failing hospital turned things around with Agile and Lean

Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story – How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.

About Aki Salmi

Aki is a software crafter and shares the joy of coding and the value of empathy at work. That is, Aki works on ones and zeros (code) and everything else (humans).

You can link with Aki Salmi on LinkedIn.

BONUS: Mastering the Art of Forecasting, Prioritization Paradigms and Flow Metrics with Troy Lightfoot

Agile Planning Insights From The Gambler’s Ruin Thought Experiment

Troy, in this Agile Uprising podcast episode, delves into his intriguing journey in the realm of forecasting and estimation for software development. Inspired by that episode, we discuss the concept of Gambler’s Ruin, a mathematical problem turned into a game. Troy shares the main insights from Gambler’s Ruin and mentions Prateek Singh of ProKanban.org who has used this concept to demonstrate that even a slight skill advantage can lead to success when focusing product development on what Troy calls “Small Bets”

Small bets and impact on prioritization

Continue reading BONUS: Mastering the Art of Forecasting, Prioritization Paradigms and Flow Metrics with Troy Lightfoot

Tom Siebeneicher: The Agile Product Owner, The Necessary Adaptation of PO to a New Team

The Great Product Owner: The Software Designer PO Anti-pattern

In this episode, Tom highlights anti-patterns like a lack of trust in the team’s judgment and over-explanation of implementation details. Tom offers a valuable tip of using stories to illustrate the distinction between “how” and “why” for effective communication. He underscores the importance of clearly defining Acceptance Criteria (ACs) while avoiding dictating the solution’s appearance. Tom also emphasizes the need for coaching efforts directed towards the team’s understanding and collaboration, demonstrating the reciprocal nature of the Product Owner role.

The Bad Product Owner: The Art of Adaptation, The Necessary Adaptation of PO to a New Team

Tom delves into the nuances of an effective Product Owner (PO). Tom shares a cautionary tale of a PO’s performance shift after changing teams, emphasizing the importance of aligning behavior with team needs. He advises against expecting uniformity and highlights the role of self-awareness in fostering an environment of growth and effectiveness. He emphasizes the need to adapt PO behaviors between different teams, underscoring the need for refined communication. Prioritization, a crucial aspect, is explored in depth.

The Ultimate Guide to Supporting Product Owners as a Scrum Master

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Tom Siebeneicher

Tom is an engaging speaker, who has delivered presentations at conferences like the Atos DREAM Conference, the Agile Leadership Day, and TED XKE by Xebia. Their enthusiasm for discussing Agile is evident in those talks.

You can link with Tom Siebeneicher on LinkedIn.

Tom Siebeneicher: Are The Scrum Team Members Honest And Critical When Needed? A Scrum Master Success reflection

In this episode, we explore Tom’s thoughts on the factors for Scrum Master success. He emphasizes the importance of team members feeling safe to share impediments and the prompt resolution of such issues. Tom encourages actions that promote collaboration and the consistent identification of impediments. He advises a perpetual drive for improvement and stresses the necessity of measuring progress. Tom underlines the need for a space where honesty and constructive criticism can be part of the team dynamics to ensure continuous growth and success in the Scrum Master role.

Featured Retrospective Format For The Week: Creating Connection Through A People Focused Agile Retrospective Format

Tom shares his preferred Agile retrospective format, emphasizing the increased impact of being physically together in one room. He advocates for a simple start/stop/continue approach, focusing not only on the retro itself but also on the moments leading up to it. Tom underscores the importance of observing non-verbal cues to gauge team dynamics and potential pressure points. For remote retrospectives, he advises a thorough check-in with each participant. He stresses the significance of verbally setting the scene, considering it a critical aspect of a successful retrospective.

How can I, as a Scrum Master, supercharge my facilitation?

Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!

About Tom Siebeneicher

Tom is an engaging speaker, who has delivered presentations at conferences like the Atos DREAM Conference, the Agile Leadership Day, and TED XKE by Xebia. Their enthusiasm for discussing Agile is evident in those talks.

You can link with Tom Siebeneicher on LinkedIn.

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How to deliver on time and eliminate scope creep By scoping projects around outcomes and impacts, not requirements!
Get the Product Owner Booklet!
Avoid scope creep! And learn to scope projects around impacts and outcomes, not requirements!
Get These Valuable Lessons Today!
Down-to-earth, hard-earned Scrum Masters lessons and the Tips from the Trenches e-book table of contents, delivered by email
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Internal Conference
Checklist
Internal Conference
Checklist
Download a detailed How-To to help measure success for your team
Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and TRANSFORM The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and TRANSFORM The way your team works