In this episode, James shares a valuable lesson from his experience as a Scrum Master. How can being too helpful actually hinder a team’s growth? James recounts a situation where his tendency to jump in and solve problems backfired when he took a two-week break. During his absence, the team struggled without his constant involvement, which taught James a valuable lesson about enabling teams to own their challenges. He reflects on the need for Scrum Masters to model the right behavior, set clear expectations, and allow teams the space to grow.
James also discusses an effective approach he used when working with a doctor-turned-product manager in a healthcare setting. What tips does he offer for building trust and showing genuine care for others’ success? Listen in to find out!
The inspiring story of how a failing hospital turned things around with Agile and Lean
Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story – How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.
About James Gifford
James Gifford, a notable Agile/Lean coach and ProKanban Certified Trainer, is also a co-founder of Agile Uprising. He envisions a future where companies integrate Lean principles and Agile methodologies effortlessly, cultivating organizations that are dynamic, resilient, and centered around customer-focused products.
You can link with and connect with James Gifford on Twitter.
