Chuck Durfee: Clash of Perspectives, Managing Differences between Startup and Established Company Mindsets in an Agile Team

In this episode, Chuck discusses a team he led for a mission-critical software project with structural challenges. The arrival of a new developer from a startup background, while the rest of the team had experience in larger companies, created friction. Misunderstandings arose when the new developer pushed the message “move fast, break things,” leading to frustration as the team, and the company were not ready to hear and act on that message. Chuck sought help from his manager, who asked questions to understand the situation. Lessons learned included the importance of setting clear expectations, focusing on people problems, fostering relationships with product managers, and ensuring regulatory clarity. Effective communication and problem-solving within the team were highlighted as crucial elements for success.

Featured Book of the Week: “The Coaching Habit” by Bungay Stanier

In this segment, Chuck recommends the book “The Coaching Habit” by Bungay Stanier, which focuses on the power of asking questions. Chuck highlights that he found seven specific questions from the book to be highly effective in his role. One of these questions is the strategy question: “If I say YES to this, what do I need to say NO to?” This question helps in making thoughtful decisions by considering trade-offs. Chuck also advises staying curious a little bit longer, emphasizing the value of maintaining a curious mindset during coaching conversations.

Transform Your Agile Teams with Hard-Earned Lessons from Super-Experienced Scrum Masters

Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches – Scrum Master edition audiobook includes hours of audio interviews with SM’s that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!

About Charles “Chuck” Durfee

Chuck Durfee is an Engineering Manager in the Denver area. He leads teams to deliver quality software on-time and within budget. With expertise as a Scrum Master and Agile Coach, he uses relationships, teamwork, and a pragmatic approach to solve complex business problems. In this episode, we explore his perspective as an engineering leader, and learn what makes a great Scrum Master from the perspective of the leaders they work with.

You can link with Charles “Chuck” Durfee on LinkedIn and connect with Charles “Chuck” Durfee on Twitter.

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Down-to-earth, hard-earned Scrum Masters lessons and the Tips from the Trenches e-book table of contents, delivered by email
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Internal Conference
Checklist
Internal Conference
Checklist
Download a detailed How-To to help measure success for your team
Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and TRANSFORM The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and TRANSFORM The way your team works
NEW! FREE Product Owner Mini-Summit
Join us for this new Mini-Summit featuring seven pre-recorded sessions handpicked from our most popular past events.
NEW! FREE Product Owner Mini-Summit
Join us for this new Mini-Summit featuring seven pre-recorded sessions handpicked from our most popular past events.
NEW! Mini-Summit
Join us for this new Mini-Summit featuring seven pre-recorded sessions handpicked from our most popular past events.
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NEW! Mini-Summit
Join us for this new Mini-Summit featuring seven pre-recorded sessions handpicked from our most popular past events.
Join us for this new Mini-Summit featuring seven pre-recorded sessions handpicked from our most popular past events.
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