In this episode, Andrew shares his experience as a new Scrum Master and the mistake he made by trying to replicate a command and control leadership style. The team was demotivated and lacked trust, and Andrew initially felt the need to have all the answers despite his limited experience. However, he learned the importance of admitting mistakes and building trust with the team. He also discusses the transition from project manager to Scrum Master, emphasizing the need to let go of control and embrace shared leadership. Lastly, he advises embracing silence to foster deeper thinking and collaboration.
The inspiring story of how a failing hospital turned things around with Agile and Lean
Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story – How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.
About Andrew Mitchell
Andrew prioritizes people when building products, aiming for happy and engaged employees who create great products and serve customers well. He emphasizes trust, psychological safety, servant leadership, and believes Scrum is the best framework to achieve these goals.
He was also a host of the Product Owner Summit 2023, where we collaborated.
You can link with Andrew Mitchell on LinkedIn.
