When Rafał joined this organization, he realized the IT department was being blamed as the bottleneck for the speed of the organization. Together with his colleagues, they sent an email to the CEO explaining what they saw, and how they started to understand that the IT department could be more efficient (they had already done some changes), but their backlogs were empty, and not enough work was being added to the teams’ backlogs.
This started a whole change process, where the CEO took the lead and helped them work with the rest of the organization to improve the situation.
About Rafał Witaszek
Rafał believes the best things are done together. As a Scrum Master, his focus is on enabling communication within an organization. As he is also a passionate sailor, he’s learned that we need to adjust our sails to make the best use of the wind. Focus on what we can affect, and leave other things out.
You can link with Rafał Witaszek on LinkedIn.