Usman Kotwal: How to help a “hands-off” PO to engage more with the Scrum team

The Great Product Owner: The empowering Product Owner

This PO was in her first job as a Product Owner. Still, she had a natural sense for how to work with the team. Using both of her technical and business experience, she brought a mix of skills and a curious mentality that sparked great collaboration with the team. 

Another great sign, was when she asked Usman to be the Scrum Master for that team (which was missing one), and worked with him to help the team. To start with, she recognized her presence was important, and when she realized she had too much on her plate, she actively started sharing work with Usman, the Scrum Master.

Through her work and attitude, she was able to make the team feel both responsible and empowered!

The Bad Product Owner: How to help a “hands-off” PO to engage more with the Scrum team

This Product Owner was very hands-off. The PO was working with a team from a consultancy, which had their own “shadow PO”. This only made the situation worse, as the Product Owner did not feel responsible for the success of the team (as the team was “external”), and wanted the “shadow PO” to solve all the problems, with very little information or interaction. 

In this segment, we also discuss what Scrum Masters can do to help “hands-off” PO’s to feel more responsible and engage more with the teams.

Are you having trouble helping the team work well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Usman Kotwal

Usman is a Scrum Master and Agile Coach in the field of data analytics in life sciences. He considers his learning journey to continue forever when it comes to bringing forward change in the ways we work collaboratively. His mission is to help guide the way to empowered product teams.

You can link with Usman Kotwal on LinkedIn

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Down-to-earth, hard-earned Scrum Masters lessons and the Tips from the Trenches e-book table of contents, delivered by email
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a clickable PO Cheat Sheet
This handy Coach Your PO cheat-sheet includes questions to help you define the problem, and links to handy, easy techniques to help you coach your Product Owner
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
Enter e-mail to download a checklist to help your PO manage their time
This simple checklist and calendar handout, with a coaching article will help you define the minimum enagement your PO must have with the team
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Checklist
Internal Conference
Checklist
Download a detailed How-To to help measure success for your team
Motivate your team with the right metrics, and the right way to visualize and track them. Marcus presents a detailed How-To document based on his experience at The Bungsu Hospital
Download a detailed How-To to help measure success for your team
Read about Visualization and TRANSFORM The way your team works
A moving story of how work at the Bungsu Hospital was transformed by a simple tool that you can use to help your team.
Read about Visualization and TRANSFORM The way your team works