Nielsh works with a startup that is creating technology to help people with little or no access to legal services. As important as this work is, the team is faced with a dilemma: even if the technology is needed, why don’t we see the adoption we expected to see? Together with Nilesh, we explore the need to create a language for the team so that they can talk about what is not working, and therefore take ownership of solving the adoption problem.
About Nilesh Makan
Nilesh is the founding Director at Padawan Consulting, where the vision is to build transformed businesses through transformed people. He works with companies in the arena of Digital Transformation, considering how to leverage people, process and technology to design and build innovative solutions.