In this project, the team was “forced” to report their work in a waterfall model: milestones, up-front plans, etc. This brought a series of problems that Susannah describes as “the joyless team”. This highlighted for her the important role Scrum Masters play in helping the team translate the information they have into a language that fits the needs of the stakeholders, but without going all the way back to waterfall plans and reports.
Featured Book of the Week: Chief Joy Officer: How Great Leaders Elevate Human Energy and Eliminate Fear, by Sheridan et al.
In Chief Joy Officer, Susannah found ideas and tools to help teams (and herself) find joy in the workplace. The book resonated with her, and offered ideas that fit the role of the Scrum Master very well. In the book, she also learned about using Joy as the metric that helps teams perform.
How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!
About Susannah Chambers
Susannah seeks joy and empowers teams to articulate how they add value. She is a Certified ScrumMaster and Agile Team Coach for 3 software development teams for a major retailer. Susannah is also a Personal Agility Recognized Ambassador for the Personal Agility Institute and she helps people identify what really matters.