When mistakes happen, the natural tendency in many organizations is to find the ones “to blame”. However, that’s not how you create a high-performing culture. Understanding this, helps us work as Scrum Masters to direct people’s energy and attention to the next step: “how do we make sure similar problems don’t happen, what change do we need?” In this episode, Chris shares one story where an organization was able to go beyond the blame game and create a culture of achievement that helped everyone feel supported and accountable. Listen in to learn what tools helped create that culture.
About Chris Stone
Chris is The Virtual Agile coach, a #PeopleFirst champion, and an Agile Evangelist / Agile Transformation Lead / Scrum Master possessing over 8 years of experience within the IT industry.
You can link with Chris Stone on LinkedIn.
