Rik Pennartz: The Absent Product Owner, and how that affects your Scrum team

From the Great communicator to the Absent PO, we discuss two contrasting patterns in the PO role. Which one is your PO more like? 

The Great Product Owner: The Great Communicator

Great Product Owners are often good at communicating at all levels of the organization. They understand enough the technology and have a keen interest in how the customers and users experience the product they are in charge of. Finally, we talk about the critical role PO’s have in managing stakeholders. We also talk about the concept of BizDevOps, an approach that encourages collaboration between developers, operations staff and business teams.

The Bad Product Owner: The Absent Product Owner

In a previous survey I ran with you, the audience for this podcast, we found out that one of the most common, and most difficult PO anti-patterns was that of the Absent Product Owner.

In this segment, we explore Rik’s experience with that anti-pattern, and how Scrum Masters can help their PO’s step out of that anti-pattern.

In this segment, we also explore a possible practical solution to coach the PO: the Sprint Checklist, which is freely available here on the Scrum Master Toolbox podcast website.


Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Rik Pennartz

Rik is an agile coach, who’s worked during the last years at the Volksbank, the Dutch Railways and ABN AMRO bank. Rik also teaches various agile courses such as Professional Scrum Master, DevOps fundamentals and Leading SAFe.

You can find Rik Pennartz at the Cap Gemini Academy.

You can link with Rik Pennartz on LinkedIn and connect with Rik Pennartz on Twitter.

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